HEB

I have been an HEB customer for several years. I had a bad experience today in the make-​up department. I was looking at different colored eye lash glue but not sampling it. I think that is disgusting. Sylvia in the make up department came up to me and said there is no sampling. I told her I was not sampling and she continued to hover over me. She attempted to grab the container out of my hand and I said no I got it. She stood there, stared it me and I looked at her and told her I am still shopping. She sarcastically walked off and said theres no sampling. I did discuss this with Erica the store manager. Never ever had a bad experience until today. The store is a 5 but today Sylvia convinced me, my customer experience was a 2.

This is my favorite HEB. The location is very convenient for me. Their product and meats are always fresh. They have great wine and beer selection and samples. My daughter likes to sample their yummy international cheeses as well. The store is well stocked, neat, organized, and clean. The bakery dept also rocks! We haven’t had a cake disappoint us yet.

I’m from Chicago and immediately upon entering I was like whoa blast from the past this place reminds me of Cub Foods.
The employees are friendly. well the one we talked to. We told her we wanted Texas beer and she started naming them off and telling us which ones were good. The a customer came chimed in and said everyone drank Corona.
They make their own tortillas!!! I didn’t have any this time around but that’s pretty awesome. I’ve never seen a grocery store that makes tortillas. I love how there’s no taxes on groceries. I find that totally amazing!

I know it’s late and your having a good time with your friends on your cell phones charging away. At least say hello and not pass your personal electrics with your friends calling in front of customers. Pay the fuck attention and don’t be rude. Blonde girl, Kota was my cashier… She was so lovely (sarcastic)

Love this store and love the customer service and can always find employees to help me when I need help. It’s clean, has uncluttered isles, great selection and lots of organic food choices. On Sundays they have delicious food samples with cooking demos. Ample, well lit parking lot, helping me to feel safe in it. I travel to this one even tho there’s another closer to my home, just cuz it’s so much nicer.

This may be my first time doing some real grocery shopping here. This place is pretty great, compared to Kroger’s or Randall’s. There’s a huge assortment of everything from hot meats to cold meats, to locally produced honeys to international cheeses. I was highly satisfied with this location and definitely will be returning.

喜欢这里可以散称的零食，有很多种自己自助选择。然后也可以试吃咯…食物新鲜，肉和新鲜蔬菜都很棒，种类多经常有coupon。生活用品比沃尔玛便宜一些…一些bakery也很棒，我喜欢这里的蛋糕，自制tacos，muffin，甜棒。

Worst Experience at Customer Service counter over a few cans of soup. What happened to don’t argue with the customer. Well I’m glad a stocker cleared the whole thing up and resolved the issue. I think I’ll stick to krogers on FM 2920. Krogers Customer service counter is the way more helpful and friendly.

My favorite grocery store chain. Everyone is friendly and very helpful. I also love there’s a shared branch inside for me to be my banking. I like this way better than Kroger.

This is my go-​to HEB, with conveniently located less than two minutes from my house. The place is always clean, there’s tons of registers open especially during prime time and the weekends, and the staff is friendly and helpful. These guys always have some sort of sale or coupons going on in order to save you money, and the best part is since they are so close, I can always happily drive past the Wal-​Mart and vist HEB instead without a second thought.

This heb is always going above and beyond to help me find what I need.
Today I went to get a prescription filled and the pharmacist came and talked with me about the instructions for my medication. That has never happened before at any pharmacy I have used. I will definitely be using their pharmacy again! Great staff!

This HEB has it all. I love the cooking demos and the weekend product samples. I really like the meat and seafood selections as well as the fresh produce.

Tell me why the associates are friendlier than the managers on duty? Except for one; he did smile. Anyway excellent produce department, spacious +, you can find items here you probably would not find in other grocery stores. They always have ample checkout lanes open +.

Love it! In and out in 10 minutes, and very organized! Everyone is friendly and helpful, 100x better than Walmart

Love this store! I have an old HEB by my house that I hate so I drive 20 minutes to shop at this one.

First was the HEB @ Stubner & Louetta, that store was nice but kind of far away. Then came the mega-​store at the Vintage on 249, that store I still will travel to at times because others don’t stock certain items. Then finally came a store near me @ 2920!!!
Happy days because I no longer have to suffer with the crappy service and poor selection of Krogers.
HEB’s layout is nice and spacious, I can browse around the store without feeling like they are trying to cram every last square inch with product. The bakery area always smells of fresh baked bread (and they always have samples). The MEAT SELECTION is sooooooooo much better than any other grocery store! They don’t pump their meat full of water unlike Kroger! I will never buy meat at Kroger again! One thing I have noticed is the meat selection at the Vintage store seems to be nicer than the one on 2920…
One thing I really like too is their selection of sausages made in-​house. They are usually the first items in the meat section. I love their polish sausage, but they also have like a cheese & jalapeño, andouille, poblano chicken, bratwurst, and a couple others. Throw those bad boys on the grill with some steaks or chicken and dinner just went from okay to super!
Prices are about the same when I compare the weekly ads, but the one thing that sets HEB above other grocery stores is they always have PLENTY of people working the check-​out isles! Now that I have all my groceries it’s nice that I can get checked out fast and be on my way. I swear when I go to Kroger’s they usually only have ONE person working, it’s ridiculous!
HEB is my grocery store of choice. All three locations in my area have great selections and customer service.

This store has incompetent staff who are unwilling to help customers.
The store manager rejected a valid online coupon from the manufacturer. He refused to try to verify online, despite that online verification instructions included on the coupon. He immediately turned it down saying that it was too easy to copy online coupons. The other staff I asked to verify online would not try to help since the manager had decided already. Since the manufacturer would reimburse the difference, HEB wouldn’t have even lost any money from accepting my valid coupon.
I will not return to this HEB without a change in management.

Come here for all my grocery need. Very Clean. Friendly staff. And its not to crowded. Have an organic/​bulk section and a pharmacy which is nice. Great layout and they always have things in stock.

I often drive an extra 10 miles just to avoid the Kroger near my house and visit this HEB. Although this is not a Central Market type of store, you can find many of the items that they offer at one.
The things I like about this store:
1. Shopper friendly — easily locate items you want
2. nice size produce section full of fresh fruits and vegetables
3. excellent seafood
4. good meat specials
5. samples everywhere– including wine :)
6. nice cheese section (my wife likes that, not me)
7. Delicious cakes and bakery
8. good prices
9. Plenty of cashiers (unlike Kroger)

I love to shop here! Fresh produce and meat. They have variety wine, vinegar, olive oil, and more selection. Friendly and helpful staffs. When they first open this store, I kept hoping that they’ll put Café-​on-​the-​run here too. A little disappoint!
Downside:
— Sushi (a little too much vinegar. Sushi are good, but they’re tasted sour from that too much vinegar)
— No fresh flowers (this take their 1 star away). The FLOWER SHOP need a big improvement for it.
— Sometime they do have some expired products on the shelves, but if you help them by pointing it out, they’ll immediately take those off the shelves. Ok, they might overlook sometime.