Design Tech Homes

Great company and I’m loving all of the choices available to us to customize our new home. We are so excited about working with the great people here to build our new house!

We worked almost a year under a signed contract and were making the final edits for field construction. A new project manager cancelled our contract saying the previous signed version was unauthorized (executed by an exec at DTH) and refunded all our payments. Completely unethical corporation. Buyer beware!

We are in the process of building our house… I am saying process. We signed our construction contract OVER A YEAR AGO. We do not even have a completed frame as of now. The slab was poured incorrectly… the plumbing was not done correctly and will have to be re-​done. The frame that is up, needs correcting, because there are warped boards! We started out with Brian and Andrew. Brian was in charge of 15 houses… he was there for the initial mistakes. He quit. Then we had Hank for a short time. He quit. Then Andrew got moved out and now we have Ross as an area manager. Haven’t met the foreman yet. WE DO NOT HAVE A MOVE-​IN DATE, yet. If this is how you would like to build a house, then by all means, use Design Tech. In other reviews that I have read about them, many said that they have too many houses to build and are not doing a good job. I have not had that feeling. My feeling has been that maybe they are going under… maybe that is why they can’ t get good contractors… We had a dirt contractor show up at our work place asking us to pay him ! He said DTH had not paid him! It just has been a year of misery, and we have not even started the process yet!

We recently closed on our new home and we are happy with everything. Jon and his team were very helpful. The process was pretty smooth and any issues that came up in construction were taken care of.

Another update (8÷5÷14): DTH did send their handyman, JB, out to fix our laundry list of little repairs like the wobbly toilet, gaps in an exterior door, and uneven seams in the crown moldings and baseboards. The broken window was also replaced but the repairman gave us a time frame of 10am-​12pm and didn’t show up until after 3pm for a 10 minute fix, which wasted my whole day staying home to wait for him. Not the end of the world but this happens often with DTH’s subcontractors.
We also finally got our appointment for the cabinet repair but when the cabinet company, Kent Moore, came out to replace the facing, there was more damage and mold underneath. Even so, they would have simply covered that up with new facing if I had not stopped him. It was impossible to know how extensive the mold damage was without completely removing that cabinet so the whole cabinet had to be replaced. Luckily the mold had not spread, but the replacement took another few weeks so now it has taken five visits over 2 months to fix the problems with the improperly installed dishwasher. This has been our typical experience with DTH; everything that has had to be fixed takes multiple visits which is a real hassle. The replacement cabinet is fine but they did not fill in any of the crevices around the trim so it looks sloppy and unfinished and it is more hassle than it’s worth to have them come out again to fix it. I’ll just have to live with it or fix it myself.
I have never heard back from the owner personally about our issues so I am still wondering how he plans to «rectify the situation.» He doesn’t even have the courtesy to contact us to apologize.
Poor building, poor warranty work, abysmal customer service. I would never, EVER recommend Design Tech Homes. Just waiting for the next thing to break.

I am updating my previous rating. We paid our earnest money in September of 2012. Our construction loan closed in February of 2013. There has been no progress in two weeks. On our last visit to our home site, we noticed that all windows except for 2 are terribly lopsided both in the framing and install. We wonder how long that will set us back.
We are now on our 6^th construction manager! There are delays with each change over.
Do not use DTH in the Austin area. The contractors they use are not quality craftsmen.