The Clock House

IMO The Clock House is a great shop. I take my clocks there regularly for cleaning and as with any good horologist, there is a backlog. I don’t mind the wait because I know the job will be done thoroughly and be affordable. I have also had him make repairs as needed, and the work has always been completed to my satisfaction.

I dropped off a mantle clock for a simple repair (the wire that held the pendulum had come loose), and was told it would be «a week or two» before it was fixed, and that it might need to be cleaned to run correctly. Eight weeks later I called and was told that the clock wasn’t done. Two weeks after that, I was told that the clock had been put back together, but that it wouldn’t run for any length of time, and needed to be cleaned. I decided to go pick the clock up without having anything else done to it (because it had been there for two-​and-​a-​half months already). When I got to the shop, the clock was in exactly the same condition it was in when I had dropped it off, so the person I had talked to on the phone previously had lied about the clock not running correctly (since it was still in pieces). The person working in the shop did the repair while I waited (he wasn’t the same person who was there when I dropped the clock off). The clock, coincidentally, doesn’t keep time correctly. I’ll take it somewhere else to find out the reason for that.
I wouldn’t go back into this shop to find out the time.

The Clock House is a great clock shop. They sell all types of mantle clocks large and small. They repair clocks and do a very good job at an affordable cost. You don’t have to wait weeks to get your clock repaired. The staff is very helpful and polite. It is a pleasure to deal with them. The shop is localed on a narrow street in an old part of Spokane off of Division.