Comfort Inn University District/Downtown

Spokane, United States

2.1

18 reviews

Accepts Credit Cards
Free Wi-Fi

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Telephone:
+1 509-535-9000
Website:
www.choicehotels.com
Address:
923 3rd Ave E, Spokane, WA, 99202
Nearby public transportation stops & stations:
1.2 mi5
1.2 mi6
1.2 mi4
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Bussiness info

Accepts Credit Cards
Yes
Wi-Fi
Free
Dogs Allowed
Yes

Today

Today –
Local time (Spokane) 00:23 Tuesday, 3 June 2025

Business hours

Monday –
Tuesday –
Wednesday –
Thursday –
Friday –
Saturday –
Sunday –

Description

Specialties

Our pet-​friendly, non-​smoking Comfort Inn University District/​Downtown hotel is ideally located just nine blocks from the heart of downtown near many of the area’s top attractions, which include Washington State University Spokane, Gonzaga University and Spokane International Airport. Get refreshed in our guest rooms, all of which feature refrigerators and microwaves along with expanded cable television channels, coffee makers and hair dryers Additional amenities include free airport transportation, free wi-​fi, free local calls and an indoor pool, hot tub and exercise room Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Take care of business with access to copy and fax services, and for added convenience, guest laundry facilities are available onsite. Make your reservation today.

History

Established in 2007.

The Comfort Inn Spokane is under new ownership. SRINNS Inc purchased the hotel in December of 2013. The new owners have a vision shared with the management and staff to improve our products and service. Three floors of guestrooms have been renovated with new wall treatment, executive chairs for the desk area, improved WIFI, flatscreen televisions and an upgraded breakfast menu. The pool area was updated and renovated in January 2013. We strive to provide legendary service each day to our guests.

Meet the Manager

Christine C.

Manager

Christine Cochran, CHA joined the hotel team in spring of 2011. Her first love remains hospitality and for 35 years she has served in a major brand hotels and conference centers.

Christine is an active member of the Spokane Hotel/​Motel Association, the Washington Lodging Association and the business community.

Her years of experience and vast hotel knowlege will allow the hotel to grow and serve our guests for many years to come.

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18 reviews of Comfort Inn University District/Downtown

No registration required
Place rating: 4
Spokane Valley, WA
I took my three year old to stay for a night for something fun to do for New Year’s Eve and was super happy. The whole staff was super nice, great pool and very clean rooms. We also had a great breakfast. We had such a fun time that we booked his 4th bday party there as a pool party!
Place rating: 1
Boise, ID
If I could a zero I would. On Tuesday nov 17 2015 a wind storm like no other hit Spokane with velocity that destroyed several homes knocked out power to nearly 200,000 our home is a Adult Family Home we have a state license to care for elders our residence ages are from 91 to 100. Our home was destroyed we then loaded all up and checked in to this Comfort Inn if anyone has knowledge on how difficult it is to replace a elder when ¾ of the town is without power and then finding a place that takes 6 elders is very difficult these folks are our dads moms grand moms grand dads you get the picture. It was told it may take a while to place our elders, the GM said fine THEN on Friday 3 days later we were told we must be out in 3 days… Very unprofessional and business ethical just wrong. That’s the story and I WILL attempt to contact the ceo Stephen Joyce, every Social media, City leaders, Mr. Jim McDermott our Congressman, channel 2 on your side, and who ever can look into this on why our elders that totally depend on someone to assist them, instead the GM gave us a letter to vacate., yes I’m up set I love our elders and they along with all elders deserve better treatment which most hotels understand that sometimes in life things happen and without a home it’s hard to get another place for them. We will make it of course but for a hotel to say you have three days to move out is just beyond words. Maybe someday the GM of this hotel will have a dad or mom that needs a adult family home and will see that it’s difficult to move on a whem. As business owners ourselves we would never place a older person in the cold. I do hope I get contacted by the ceo and our congressman to express how we feel about this hotel.
Place rating: 1
Hacienda Heights, CA
DO NOT stay here, if you do you will be bringing home unwanted house guest. After our stay it has cost me thousands of dollars to get rid of bed bugs! Yes, this place had bed bugs! My daughter had hundreds of bites on her arms, face, neck, and hands.
Place rating: 2
Sunnyside, WA
they lie about their rates
Place rating: 3
Phoenix, AZ
Breakfast is on the fifth floor, and at one time this was probably a pretty fine hotel, but it has seen its prime.
Spokane was overbooked for a convention at the Red Lion at the Park and the Doubletree, so my group of five rooms was sent out to the valley. That wasn’t going to work for us, so we found rooms here, which was much closer. The whole of Spokane seemed to be booked for these days.
The rooms were clean but nothing to write home about.
Front desk was nice when I accidentally deactivated my room key.
Breakfast compared to a Holiday Inn Express minus the cinnamon roll, and since those rolls are pretty awesome, this rating went down a tad.
Place rating: 5
California City, CA
Wonderful people. Savannah that works evenings is fantastic and bakes cookies nightly for the guests. Jr Is also fantastic and friendly. We met one of the owners and he drove us to the hospital and back and was very nice and courteous and extremely quick at picking us up with no hassles. The breakfast is fantastic and you get quite an assortment to choose from. The rooms were great. Beds comfy, lots of pillows. Not one problem and we had 4 rooms with all our family staying here. The morning of check out we meet another owner and he also was terrific. Thanked my family for staying there and asked how my brother was doing since we were staying there because my brother was having surgery at Deaconess hospital. He asked if we needed anything at all. Absolutely recommend and would definitely stay there again.
Place rating: 4
Bend, OR
Stayed here for a couple nights while visiting family. The front desk was always very friendly. The room was clean and it was a good price. The only downfall was the lack of water pressure from the shower.
Will definitely book again when we return to Spokane.
Place rating: 1
Portland, OR
I stayed here six or eight times in the past, but it seems that this hotel is gradually going downhill.
This visit, was completely unacceptable. The room I reserved, wasn’t available so I was given a small room in another section of the hotel. The following morning after breakfast, I found a note on my door from the maid around 10 AM. It said I missed the cleaning service by not being available by one p. m! The desk said they would change me to the room I requested, but it wasn’t available on my first morning. I returned later in the day to find that the requested room was not available, and that my current room had not been cleaned. The free breakfast buffet, consisted of overcooked dried scrambled eggs, and hash brown potatoes they were also dry. My final morning before departure I went to the restroom that was by the buffet, and found that someone had defecated on the floor and toilet in one of the stalls, and left a pile of napkins, and their pants! on the floor. None of the public restrooms ever had paper towels available, this was on four or five occasions.
The parking lot looks like there are some young people in a car doing drugs when we arrived back one evening. They left after I stared at them for a few seconds.
Save yourself some grief, and find other lodging. I know I will.
Place rating: 1
Oak Harbor, WA
Checked in at 8 PM. The front desk was helpful. Stayed on the third floor. There was a fridge, coffee maker, a microwave and a safe in the room. Everything was a little overdue for a remodel and not quite as clean as it could be. Tried to use the safe but it was locked and the front desk said that the maintenance man could set it up for the next day and offered to hold what ever it was I wanted to lock up at the front desk. Woke up and got ready the next morning and when I put my watch on I realized the alarm clock was 30 minutes slow. Let the front desk know on my way out as I was running late. The pros: it is walking distance to downtown and they knock off $ 10 for military. The pool is great for the kiddos. The bed was comfy even though they would not bring extra pillows.
Place rating: 1
Weaverville, NC
I do not know which hotels one of the reviewers stayed in prior to their time at the Comfort Inn University but they must have been really bad.
We just spent two days at the Comfort Inn and it is pretty disgusting. Carpets are filthy. Fans in bathroom ceiling full of dirt. Dirty stained rugs in elevators,. As for the wonderful breakfast. Are you kidding me. If you want greasy sausages, scrambled eggs so overcooked they are like rubber. Nasty bread. Dreadful coffee. The fresh fruit was acceptable. Three unhealthy cereals. Hard boiled eggs… not much you can do to them
The area is most definitely NOT GOOD.
I agree with Pete B. Do NOT go by the pictures. It is very shabby, run down and generally unpleasant.
We are having to return to spokane several more times this year, but we will not be staying at this Comfot Inn.
Place rating: 4
Billings, MT
I’m not sure why this place seems to have all «bad reviews” – the fourth floor was remodeled, the lobby nice, clean and the front desk staff nice and accommodating. There were cookies out and a nice coffee area. The area the hotel in isn’t that bad, try staying in felony flats! The parking lot was well lit and has signs saying it’s under video surveillance. Others have told me the breakfast is wonderful and especially neat on the 5th floor. There is free wifi, fridge, pull down ironing board, and clothesline in the shower. I would stay here again. My family stays here everytime we come to Spokane.
Place rating: 1
Santa Rosa, CA
Don’t stay here! Don’t go by pics! Looks nothing like the pictures on line. Very run down and I thought my car was going to be gone the next day. Plastic flowers everywhere, strange glowing shower head, dirty, and a weird biscuit and gravy breakfast. False advertising. This is exactly what Unilocal is here for. Stay away!
Place rating: 1
Franktown, CO
We stayed here because we were flying out of Spokane first thing in the morning. They were already overpriced for what they offered but again raised their prices again because most of the other hotels in the area were booked for the weekend. (Good thing they don’t own the gas station). This place really was gross. The bed looked like it had been slept in and the sheets pulled back up. The first thing I did was check for bed bugs. There were boogers that had been left on the shower curtain. The room had a claustrophobic and dirty feel. There were two elevators for five floors. The wait for the ride got ridiculous and we got used to taking the stairs to the third floor. The pictures really exaggerate the condition. From the moment we arrived, I couldn’t wait to leave and I felt taken advantage of. I don’t think all of their hotels are this bad but this is a poor reflection on the chain.
Place rating: 1
Arlington, TX
Looked like a drug deal was going on in the parking lot when I arrived. Upon checking the bed sheets they were stained with what looked like blood. When I called to complain, they did not offer any apologies and did not know what to do so they said they would call maintenance, since it was after hours for housekeeping. About an hour later a knock came at my door and it was maintenance handing me new sheets. Really? They want me to change my own sheets instead of moving me??? I called and asked to be moved and they did. In both rooms the carpet was so filthy I would not walk on it without socks. I asked that the manager contact me, but they never did, I guess their just too busy.
Place rating: 2
Richland, WA
Worst sleep I’ve ever had in a hotel!
I’m not a light sleeper, but noises in the dead of night irritate me and keep me up. Not sure what it was, but I think there old pipes were banging around as from 2am till 6am I would constantly be awoken by sounds from in the walls. Would last from 30 sec to 5 min. Very annoying. Other than that rooms looked ok, pool was nice and breakfast was decent. Just my lack of a peaceful sleep kept it from a great rating.
Price was great, and I would stay again if I would be able to sleep. I was located on the third floor.
Place rating: 1
Walla Walla, WA
We booked a stay room smelled like bleach, Luke warm water in shower (both pm&am) Ice machine in hall kept awake all night.
Check out time is early at 11 am at 11:12 House Keeping tried coming in which I yelled we are still here, they then called the phone were extremely rude, at 11:21 while we packing out stuff they were knocking on door again, I answered said we would be out in 5 minutes and the front desk was so rude at checkout.
Will never stay there again.
Place rating: 3
Yokohama, Japan
We had trouble finding the front desk person. There was no bell to ding, and I even called the hotel phone number from their courtesy phone on the opposite wall, but no one came. We remembered seeing people outside the entrance who seemed to be courtesy shuttle bus drivers, so we asked them. Finally found the front desk guy. Checking in was smooth after that.
The bedding is classic motel style: the flat sheet under a thin fuzzy blanket under a thin bedspread. I don’t like this type, but it’s to be expected, so I don’t hold it against them. I had brought my own pillow, so I didn’t notice anything about theirs, as commented on by the other reviewer.
The breakfast had fresh waffles, too, not just cold bagles and danishes. Yay.
Nothing really exciting to make them above 3, though.
I used the 20% off Unilocal Check-​In Offer!
Place rating: 1
Richland, WA
Spokane, WA: Yuk! … this place needs to be renovated. Also need to replace their well used pillows. And for breakfast, they feature «hard boiled eggs»