Sonoma Truck and Auto Service

I had a good experience with these guys. I called on a Saturday morning for an oil change and they had no problem fitting me in. I was a little confused when I first got there because the building across the street bears their name but is completely empty. For other first timers, they’re behind the 76 station on Broadway. The service was honest and fast. There’s a sign for a $ 48 oil change including tax and that’s exactly what I paid. I asked how long it would take, was told an hour, went back an hour later and it was done. I have no complaints about this company.

Great service, fair prices, nice, nice people. It’s a pleasure to find a business in the auto service field where I have complete confidence in their integrity. Have been happy with every aspect of dealing with Rigo and his staff from major repairs to oil changes.

I had noticed that my rear tire was losing air, went down from 30 PSI to 15 PSI over a day for a couple of days. Went to this shop and asked them to check it when I was working in Sonoma. They told me they could not find anything, claimed that they had even taken the tire off the car, and charged me $ 20 for it. So I drove off. Curiously, the tire pressure was still exactly the same pressure it had when I brought the car, 20 PSI.
Of course, the tire continued to lose air and I went to a different shop in San Fran. It took the mechanic about 5 min to find the hole by spraying soap water on it. The hole was totally obvious, it was a spot close to the flank that had previously been patched. Not fixable according to two tire guys, so I bought a new tire.
Hard to tell what they did in Sonoma.
1. They either did not find that spot =They don’;t have a clue, don’t go there.
2. They tried to fix the hole, did not succeed and did not tell me = They don’t tell the truth, don’t go there
3. They did not even look at it (see No 2).

I have been going here for quite a few years and I am very pleased with everything. They are willing to work with you on times when you can bring your car in and they always get the repairs done on time. The people are wonderful and very accommodating. I have always been pleased with the prices and the quality of work. This is the best place for auto repairs and service.

I can’t believe I’ve never reviewed Sonoma Truck and Auto! I’ve been taking my ’97 Saturn to Rigo and the gang for years now and not only is the service fast and friendly, prices are reasonable. Bonus: If my car had to be there all day or for any extended period of time, it would be returned to me WASHED. (Recently, due to lease issues, they’ve had to move across Broadway to a smaller location. I don’t know if they’ll be able to continue washing customers’ cars.)
Because my old car needs lots of maintenance (like its owner), Rigo & Company have done everything from regular oil changes to tune-​ups to wiper blade changes to engine repair to fixing my broken door locks to replacing the automatic transmission. I trust Rigo implicitly to give me a fair deal and do a great job.
This is the best place in Sonoma and beyond for car repair. Oh! And their new shop comes with a customer waiting area complete with cool drinking water and magazines. How nifty is that?

Good honest repair shop. I went to Midas for an inspection before I drive across the country and they said everything was OK on my car. Then midway through my trip my brakes started grinding and turns out my brake pads were down to the metal. Sonoma auto repair did me well. They told me what was wrong and fixed it. Also showed me that my axles were leaking grease and fixed that. All for a very reasonable price. Highly recommended.

Success, finally! Sick of all the other ripoff auto repairs in town, I brought my Honda for an oil change, filter, and tire rotation. The manager, Rigo, was friendly, the work was done in an hour. He phoned, for pick up, when he said he would, and the price was 32.95. EXCELLENT!

The only reason they get one star is Unilocal’s system does not offer a zero option.
This place is a total rip off. Unlike Kailey I have no issue with their rental service although, just found out they lost their franchise and will only be renting vehicles they actually own. My beef is their service dept.
My local mechanic tried to take my car there for a 4-​wheel alignment. Put it on the rack and tried to tell my guy I needed big $$$ repairs including steering rack and tie rods. Problem is I had the tie rods replaced (and upgraded) a few years back and all the other suspension parts were in perfect order just last year.
These guys are lying sacks of crap and should not be trusted. Steer clear is my advice.

This update is AFTER i reviewed my credit card statement.
Of course I loved how they charged me the 99 $/​day rate, but they neglected to let me know that it’s $ 0.30/ mi after 100 miles (on the bright side they gave me 25 miles for free). that is on the more expensive rates for renting a van. Looking at my billing statement, they have charged me $ 265. when i called them to argue this, they were not happy, and didnt even know what i was talking about.
Im convinced they were trying to scam me out of $ 100. The total after i bought insurance should have been $ 165. I never put down a deposit (knowingly), so there should have been no charge for $ 100 for any reason.
If this was their mistake (and mistakes do happen), they never apologized for it. They agreed to refund us the $ 100, but never said how or why it got charged. If you rent from this company, do it at your own risk and check your bank statements after.
A simple apology and explanation would have prevented this bad review.