Dave’s Towing

Dave’s towing was great from the start. When I first called they were well spoken & concise. Tony was the driver who came to jump my car. He was super personable & helpful. Fingers crossed I won’t need to call a tow truck again for help but if I do I will definitely be calling Dave’s Towing.

I am extremely grateful to the staff at Dave’s Towing. My car was hit on the freeway and totaled. I was packed for a weekend trip and my belongings were scattered on the road side after our van rolled. My son and I were OK but we had to be checked out at the hospital. Dave’s Towing collected every single item off of the freeway and roadside and put it back into the mangled van. I was able to get all of my belongings back. The staff was helpful and courteous at the car storage site.

Just got the worse customer service by any company standards from this towing company, had a flat tire on my company car and I’m not allowed to do any service on it so I had to call for roadside assistance, they sent Dave’s towing, it took them an hour to arrive AAA takes about 30 minutes for flat tires and battery service, no big deal, my main concern is the driver was not helpful at all, I had to get out the spare from the car and out it back, he wouldn’t even put the hub cap even after I asked, I wish I could give them a 0 for bad service and customer support, I worked harder and did more than the guy getting paid.

The drivers were nice and professional. They got my son and his car off of the freeway swiftly and safely so I thank them for that.
What I took issue with was at the tow yard. It’s in a bit of a remote area of LA Ave so no other businesses right there except the wrecking yard next door. It took some time to get the paperwork done to get the car released to AAA. Well nature called and I asked to use their restroom. After several minutes the girl comes back to the window and says no, they don’t have a public restroom but I can drive down the road a couple of miles and find some business there with a restroom. What? Really? I didn’t just walk in off the street and ask for the bathroom — I’m there as a customer. If nothing else, doesn’t the $ 213 I just paid you for the tow cover a 30 second visit to the restroom? Dumb and not very service oriented.

Really bad service this guy screwed me and took my money when they said it was no money cause of my current incurance. They will do anything to screw you over and manipulate U into paying $ to them. Don’t do it cause there bullshit and fleece ordinary people in need. There lucky we aren’t suing them in Court and I strongly advise not to go to this towing service and call AAA or whatever else U may have.

Janet at the front desk was there to serve me. Nice lady with a smile. She advised me that I will have to wait 5 minutes for someone to walk me to my car. 15 minutes pass and I ask her what the hold up is. She replies very rudely «that attitude isn’t going to help you». I said im sorry and asked «how much more do I need to wait?» She said «10 more minutes» Its been 17 minutes now and she has not helped me. Something is fishy about this place.

One of the few times I lock my keys in my truck I happened to be in the area that Dave’s towing services. They were prompt and professional. Their cash price for the lock out was reasonable also. I highly recommend using Dave’s Towing when ever your in Simi Valley or east Ventura county area.

These guys are the best tow company around. Fast professional, honest, courteous. They might not be the cheapest tow company around, but they won’t destroy your car either. I’ve had my Ford towed by other tow companies before, it is a Ford, so it brakes down all the time. Stupid powerstroke junk. But I’m stuck with it. (Payments upside down). I had it towed by another tow company in T.O. and they picked it up with a regular wrecker type truck and the idiot driver drive away without any chains or straps. Needless to say. My truck fell off right after we started going.
Every time I’ve had Dave’s tow my Pile of Ford. They have always hooked it up with all necessary equipment. I even asked the driver once about why he hooked it up the way he did because the other tow companies don’t use all the straps and chains. I wish I could remember the last drivers name. He was very good at his job. I’ve never seen anyone be able to back up a truck like him. Awesome.
Thank you Dave’s Towing!

Very responsible company that takes extreme care with your vehicle. They’ve been in business since the 70’s for a reason. They have an additional enclosed vehicle carry called Benchmark. They’re the only ones I call for my cars.