Place rating: 1 Financial District, San Francisco, CA
Its new h&m in kitsap mall. The shop is still organize unlike other h&m. The ladies on the floor are mostly nice and will look at you and say hi. But wait until you are ready to pay… You will not see anybody and then in comes Mal the«cashier»! So when my sister and I were ready to pay, since no one was there i tried to look for another counter(other h&m have a few). When i saw a lady i said«is there another counter or cashier»? She said(i felt like she was scolding me) im the cashier but you need to go to the counter so i know u are ready to pay??? I was like What??! What normal store does that? Maybe ghetto store!!! I dunno, i never been to one?!? So i said sorry i didnt know. What a bitch??? I train people customer service so i know 100% she will not pass my class! Nor will i hire her to work for me! Very unprofessional! And unacceptable behavior for a person who works for retail.