Courtyard Care Center

The best skilled nursing facility «hands down»! I had not heard of Courtyard before my dad’s stay there but I did a little research and am so glad that I selected it for my father. The facility is clean, the nurses are very attentive and go over and beyond for their patients and their loved ones. They truly treat you like family at Courtyard.
There are great activities going on all day to keep the patients engaged, the PT is awesome; I just can’t say enough about how great this place is. They are also one of the rare facilities that have single rooms… an added bonus for people who prefer privacy like my dad.
The administrator, Julie Javier, goes out of her way to accommodate you. Rona Moore, the director of nursing, will always greet you with a smile, pleasant conversation and is sincerely committed to her staff providing the best care possible, which they do.
You can’t go wrong if you choose Courtyard and believe me, if you do, you will be glad you did. I was very pleased, that is why I chose it for my dad twice!
P.S– Shout out to Reggie, the hardest working nurse in the business!

Our mother was at Courtyard for rehab and after some time became a long term resident. We are extremely pleased with ALL the staff and the facility. The facility itself is kept very clean with no odors lingering. The patients/​residents are also well groomed daily, which shows me they care. I can’t say enough about all the staff from Julie all the way to the custodial staff. Everyone was so friendly, helpful and very caring towards my mother and her family. The nurses and CNA’s who worked with mom on a daily basis were all so patient and caring. My thinking is if you are 95% happy with the facility then your in the right place, because you will only be 100% if you personally are administering the care for your loved one. Everyone at Courtyard played such a vital part in my mothers stay and we her family will always be grateful. We highly recommend Courtyard Care Facility.

My husband went from LB Memorial to South Bay Acute Care, we were just exhausted by the lack of care. It was so disturbing. The Nurses and Doctors just didn’t care. We contacted Courtyard, they were so helpful, thoughtful and caring. We made arrangements for my husband to transfer there. The day before the transfer the administrator, Julie Javier, called us and asked how she can make the transfer easy for us. She thought of every need my husband had. My god, it was so amazing to be treated like a person. She even had the PT call to see how he could help my husband. We got there everything was ready. Clean, bright and cheerful. The really major thing was everyone had a smile on the face and they CARED! 3 weeks of being ignored, coming to the courtyard was like a new beginning. Thank you to each and every staff member. You made us feel like family. The last place we were at almost made us lose hope. Thank you Julie and your team, you gave us Hope. And I know my husband Will with your help come home soon. Because you will help him get there!
Sincerely,
Nancy Hickey

Courtyard is rated 5 stars by medical/​medicare. However, do not let that rating assure you that you should rest your love ones in complete care of a nursing facility. This is in general for all medical entities. It is important to follow up on your love ones, visits, make observations, and ask questions.
So far, my dad have been there a month and I am grateful for all of courtyard staffs for their hard work in helping my dad like the nurse, admin, dietitian, physical therapy, lvn, cna, volunteers and etc.
There are 2 over achiever nurses Michelle and Reggie. They are very meticulous, observant, diligent, persistent in reaching the doctors, sympathetic, caring, have excellent reasoning skills, and have very good and genuine aura. Which is why my dad feels like he’s in good hands when they are around.
Well…i’m not going to lie to you, some things do go wrong like food. My dad is a renal patient and is on a renal diet however I see milk, chocolate ice cream, choco cookies, wheat bread that are high is phosphorous and ensure when it was supposed to be nepro. I believe he may not be getting enough rotations because I saw a sore on his butt. My dad has been complaining about feeling sick recently and concluded that it may be the meds he’s getting. Turned out 1^st shift nurse gave norco @2pm and then 2^nd shift nurse gave norco at 5pm. @ this rate my dad’s liver is going downhill. Acetaminophen damage the liver if the nurses did not know this…
So…that’s my report. Just as the staffs have their assign duties, we also have our duties for our loves one. Make the communication and follow up with the staffs.
But, I have to say… by far, this is the first facility that I feel comfortable for my dad to stay at. And it’s a plus since they have a few Cambodian staff. It’s hard that there’s a language barrier, so this help alleviate some stress for my dad knowing that there are someone around to translate and help him understand what is going on around him.

What the eff is that noise???
I can’t believe that they let an alarm just go on and on. The staff goes about like they don’t hear it. It’s loud and annoying and did I mention loud? It was already on when we get there and it was still going off by the time we left. Beep, beep, beeeeep!
This is supposed to be a rehab facility not a torture chamber of sorts.
Other than that, service appears to be good.

The rehab staff is great. The nursing care not so hot. Mom was in for 6 weeks with a broken hip. Lost her phone, lost her clothes, released her prematurely. And, took xrays of the WRONG hip for her orthopedic doctor to review!!! Find your loved one a better place to recover.