Cool Aide

This is one of those times im EXCITED to post a review. When someone does something amazing they deserve an amazing review!!! We had this recent cold snap in Pinellas and my house got really cold! I was turning the heat on but it wouldnt warm up unless i put it on Emergency Heat. i knew this would really raise my electric bill so i called «cool aide» and fred called me right back… after hours!!! He told me they were crazy busy with a lot of these calls since we dont usually use our heaters and he had me check a few things. He said… Im the owner and i will come out there if you like but if you want to save some money its likely a blown thermostat (after some testing he had me do on the phone) and said just go to home depot and replace that its an easy job and will cost you about 20 bucks. if that doesnt work we can come out but I hate to charge you for something you can probably do yourself! He was spot on I put in a new thermostat for $ 22 and its working like new! Its nice to see someone who is honest and willing to help someone when they know I dont really need a hundred dollar house call. I WILL be a lifetime customer when I need service !!! No question I will have them here when the time comes. Awesome awesome awesome! thank you Fred!!!
Jon