Pep Boys Auto

Seattle, United States

4

Closed now

20 reviews

Accepts Credit Cards

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Telephone:
+1 206-628-3714
Website:
storelocator.pepboys.com
Address:
2701 4th Ave S, Seattle, WA, 98134
b/t Lander St & Forest St
Industrial District
Nearby public transportation stops & stations:
310 ftS Lander St & 3rd Ave S
870 ftSODO
0.4 miAirport Way S & S Lander St
Categories:
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Accepts Credit Cards
Yes

Today

Today 9:00 am – 4:00 pm
Closed now
Local time (Seattle) 19:14 Sunday, 22 June 2025

Business hours

Monday 7:00 am – 7:00 pm
Tuesday 7:00 am – 7:00 pm
Wednesday 7:00 am – 7:00 pm
Thursday 7:00 am – 7:00 pm
Friday 7:00 am – 7:00 pm
Saturday 7:00 am – 6:00 pm
Sunday 9:00 am – 4:00 pm

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20 reviews of Pep Boys Auto

No registration required
Place rating: 1
Seattle, WA
I went here for an oil change because of all the positive reviews but was sorely disappointed. I asked that while they had the car to please rotate the tires, a service included in the package I had chosen.
When I got home I noticed that the front tires were still bald and and the back still new– they had not been rotated. I called and they said they would fix it no problem, and they did.
But somewhere along the way they forgot to actually put any new oil in the car. Cars do not run well or long without oil. And checking the oil right after you pay for an oil change is not something I normally do.
So thanks to them I have 2 cylenders frozen up and a useless car. Thanks Pepboys!
Place rating: 5
Seattle, WA
Courteous, competent and honest. And where else can you have your tire problem diagnosed on a Sunday ?? Highly recommended.
Place rating: 1
Gig Harbor, WA
The worst service ever… did not put one of my good tires after buying 4 new ones to the tune of $ 600 on As a spare… they left my hubcaps off… And it was the sloppiest alignment ever… When I went to return the tires after less than 60days I was told there was a 30 day warranty on the tires and no refund even tho the tires had less than 200 miles them and the receipt says 90 days… These manager is a con artist and a creep… I listened to his staff bad mouth him while I waited in line… They should be shut down!
Place rating: 3
Everett, WA
We had made an appointment for an oil change ahead of time as we were told it shouldn’t take to long and would be faster if we made an appointment. I got there before the appointment and the car didn’t move until about 45 mins after our scheduled appointment. I wasn’t too thrilled to be sitting around in their empty «lounge» with whatever the hell weird movie they were playing on their tiny tv.
Granted, once they got the car actually in the shop it didn’t take very long (about as long as an oil change should take) and the staff were friendly. I was just grumpy to be sitting around waiting for my car to move from the parking lot when I could’ve done something more with my time.
Place rating: 1
Seattle, WA
My boyfriend took our Subaru in last week for an oil change and they very kindly offered to rotate our tires free of charge. Everything seemed fine, until today while we were driving on the highway and our car suddenly started to vibrate like crazy. We quickly pull over and 2 tire studs have snapped off completely, 1 is barely tightened on at all. Since it was a Sunday, we had to spend extra for after hours servicing in Cle Elum. The guy that helped in Cle Elum said one of the remaining studs had been miss-​threaded when the tire was attached and is likely to break as well. They only had enough new studs to replace two so now we get to pay to have the car worked on again and also have the suspension system looked over. Wish it hadn’t been a Sunday! At first I was appreciative for the complementary tire rotation, but now I would not trust these guys to attach tires safely. We are lucky our tire stayed on as long as it did!
Place rating: 5
Seattle, WA
The service here is excellent. They were very courteous. I had a radiator replaced in my car and found a better price on a radiator somewhere else. I was able to take it to Pep Boys and they installed it. I will take my business back to this location in the future.
Place rating: 5
Seattle, WA
Super speedy service, I went in first thing in the AM and they repaired my tire within 45 minutes! Thanks guys
Place rating: 5
Seattle, WA
I came in to replace a flat tire and then casually mentioned all the other damage I have inflicted on my poor car due to the fact that I am an asian female driver. They were able to fix my trunk among other things and probably only judged me a little bit for how trashed my car was. I’ll be coming back when I inevitably break my car again in some other asian female way.
Place rating: 5
Northampton, United Kingdom
Rarely do I get customer service like this. Cal and Sean treated me like a friend and their whole team made me feel like a priority when I had a broken wheel. Truly great team here that will do their best to get you back on the road for a fair rate. Will continue to come here for all my automotive needs. Thanks guys!
Place rating: 5
Seattle, WA
I came to have my winter set swapped for my summer set; thank goodness they are open on Sundays! To boot, this is a no charge service. The service was also quick and hassle-​free. I’m coming back later this year (assuming we get more snow in the mountains next winter…)
Place rating: 5
Seattle, WA
I been using this place consistently since the Sears auto center in SoDo closed down. Nice to see Pep Boys hired a few of the guys from SEARS.
Shawn is great — he helps me every time and his guys do a great job. The other day I came in because I had a low coolant warning. Within 10 minutes he checked it out, topped it off with a little coolant, said everything was fine and off I went. Service on the house.
Prices are good, they don’t ever seem to «push» service (e.g. you NEED a coolant flush, for example; just topping it off was enough). Definitely recommend!
Place rating: 5
Seattle, WA
I appreciate the hard work and honesty that I receive from the guys at Pep Boys, such as the tech they have there by the name of Yao. Hopefully I won’t have to come here too frequently, but I will definitely return to give them my business when I need an oil change. :)
Place rating: 5
Seattle, WA
Been here twice, so far so good! Will be back.
Place rating: 5
Admiral, Seattle, WA
These guys give the best customer service and always get the job done right! This is the place to go!
Place rating: 5
Seattle, WA
All I’ve ever gotten here were oil changes, but both times I’ve come, it’s been a quick, hassle-​free experience. I made appointments both times and am pleased with the service I received.
Place rating: 5
Seattle, WA
Requested lightbulb replacement and got it done quickly on a Sunday morning. Charge was less than a latte. Happy to be safely on my way, courtesy of Sean.
Place rating: 1
Seattle, WA
After receiving numerous phone calls, emails, and even text messages from various Pep Boys employees requesting for my «experience», I finally spoke with one of the managers at the corporate office on the phone. For my troubles, he offered me a gift card for another oil change in another 3 months that I can drive 30 minutes to get to (after opting out of ever going back to the Pep Boys from my previous experience). He said he’d send it out to me right away but he never even asked for my mailing address!
This whole «experience» was laughable, obnoxious and completely stupid. Please people, don’t waste your time going to this place. And don’t bother writing a review either unless you’re okay with being harassed every 20 minutes for 8 hours.
Place rating: 5
Seattle, WA
Steve helped me today replace a blown globe in my car. Did it on the spot, no problems. 2 years ago they helped me with the same issue, again, no problems. I had a tire issue a while ago and took it in, no appointment, and they sorted me out no problems. I’ve also gone in for multiple oil changes, no issues, all sort of minor stuff but frankly stuff I don’t really want to deal with — all at minimal or no extra cost. What’s not to love with a place that does that?
Place rating: 2
Seattle, WA
I brought in a LeasePlan vehicle, and asked for a 20k mile checkup, new windshield wipers, and to check out the front bumper and fix it. Picked it up later and they charged me for the wipers… They didn’t replace them, and they didn’t look at the bumper until I asked again. Would I return? No.
Place rating: 5
Belltown, Seattle, WA
Had an insanely good experience here. Completely went above and beyond my expectations. Fast and free tire fix on A busy day! Will go here 100% of the time now.