Panda Express

I am using Unilocal because Panda’s website feedback form does not work and their customer service number is not staffed. I bought a take out plate with two entrees today. The entrée of honey walnut prawns consisted of seven small shrimp. Period. No walnuts. No sauce. This was even a premium entrée for which I had to pay an additional $ 1.25! The entrée of honey sesame chicken consisted of a scoop of food that did not even fill the compartment. This place has gone downhill.

Guilty pleasure spot… but that orange chicken is irresistible! I’ve only bought take out but it has always satisfied. Love that there’s a parking lot, and that service is fast. My go to is usually half and half fried rice/​chow mien, orange chicken and broccoli beef. Always satisfies the craving!

It’ll do in a fix if craving Chinese and in a hurry. Otherwise dont recommend going here.
The food is fast food to begin with so you know what you’re working with, but I’ve found that other Panda Express seem to prepare the food better than this location. I also question the freshness of some of the items. I noticed that even going at early lunch around 11am that maybe they had prepared that dish too early so now its already sat out for awhile. Also, the rice and Chow mein have been very poorly made on several occasions with many hard pieces and dried out. Not appetizing .
The staff is a mix. There’s one lady who always very friendly and welcoming. However, the other shorter lady tends to be pretty apathetic but also impatient with whoever she’s helping. Aside from that, all staff here act like their rushed and make you feel like you need to rush too. This is regardless of there being a long line or not. Hence, why I forgo getting samples to avoid any mean glares, haha.
The store looks relatively new, and it seems like it stays fairly clean and well maintained. There always seems to be a spot available to sit even when busy. Possibly most of the patrons are taking it to go since they get a lot traffic at this location.

I love the food here. It’s quick, cheap, and filling. The staff is usually accommodating, except for last night. My brother was ordering food and the person «helping» him was snappy and rushing him to order. When it came time to pay, she had trouble swiping his card and said it won’t work and motions to hand him back his card. I stepped in and asked can she just type in the numbers. She hesitated, looked at me with an attitude, and responded «yeah». I just looked and said «ok». While we had that exchange, the card went through… shocking…

I found in the past that I enjoyed Panda Express, recently i have been disappointed, more often than not, with my meals at this location. I noticed a few times that I’ve had dishes poorly prepared. For example, my fried rice on multiple occasions was dried out and hard. Considering panda isn’t that cheap for fast food, my expectation would be that it would have better prepped dishes.
Understandably, they are quite busy since located right off a major intersection, but sometimes the staff acts overly rushed that they make you feel like you also need to just speed through your order. I don’t sample anything because of my irrational fear of how they’d might react, haha. Anyway, I’d say if you’re craving Chinese then it’s not awful (but definitely not great). It’ll just satiate your craving until you can get some real good Chinese.

The food tastes like rubber and had no flavour, and way too greasy. They didn’t even ask me if I wanted anything else like sides or even a drink. They wouldn’t even bother to put napkins or chopsticks in the bag without me asking them. The lady working there appeared to be a manager as well, such awful service and no one seems to care.

The food was great, as always, but there are some issues with the management at this location, issues that are an easy fix.
When I went, it was understandably a non-​peak time, i.e. after 8PM on a Sunday. The majority of the foods were either out or needed to be made as ordered. Everything I wanted was available and good as always, so that was fortunate for me. Still a great value, i.e. a generous and well prepared meal for under $ 10. My issues stem from the fact that they seemed to be understaffed. They had two line cooks, a server, and a server/​float, who was ostensibly responsible for cleaning the dining room. When a surge happened and 4 – 5 guests arrived in quick succession, they were not ready and a line formed. All resources were directed at serving us and dealing with the several empty food choices that they had to cook up on demand.
The result was that the surfaces in the dining room and details like the restroom soap were neglected. There was excess liquid in the soda area and several of the tables had trash or residue on them from the previous guests. If they had one additional person, it would have been fine. The line would have been addressed in that people wouldn’t have had to wait while a guest was rung up. There could have been a tandem. Also, that additional person could go and clean up the dining room and do bathroom checks more frequently, in order to prevent the distraction from the dining experience that resulted from the present structure.
The problem isn’t enough to deter me from PE ever, as I still love it. However, this location is easily the dirtiest I’ve ever been to. Downtown Lake City deserves better.

Rather disappointed with this location compared to others. Food was not very fresh rice was old and discolored. Staff didn’t seen to caring

Out of all the Seattle/​Kirkland/​Bellevue/​Sammamish panda expresses, I believe this one serves the best orange chicken. I urge you to try it for yourself!

This PANDA Sucks! The food is cold, and it seems they never have a full selection. Don’t recommend this location

For a quick not so authentic Chinese /​Asian food I’d go here. Prices have gone up but their variety is pretty good. Store is clean, staff is friendly.

I don’t go to Panda Express because I’m looking for authentic Chinese food. I go there because it’s faster than the great food I get from Snappy Dragon. Having said that, the food here is only good when it’s fresh. I went in today just before 4p and half of their entrees were gone or dried out. I find myself growing increasingly disappointed with this particular PE for their lack of fresh food. Will I keep going? Most likely, but only because I keep hoping there will be yumminess waiting for me when I walk in.

Food is fresh cooked, fresh ingredients & if you ask for a dish & not much left they ‘ll have fresh made for your order. Service is fairly quick & staff is friendly! We find the food: flavorful, delicious, fresh & hot!

The only reason I don’t give Panda Express three stars is I absolutely abhor middle of the road (I use a four-​star rating system), so Panda gravitates to being better than worse. Like Sonya said so eloquently, this is basically food court food, it’s not Paseo or Art of the Table. You get exactly what you pay for. For about $ 10 you can get enough and not leave hungry, or take-​out to wherever you are going. For $ 30 you can feed the whole family.
I always get the orange flavored chicken and the fried rice. The egg rolls are a must-​have, and I’ve never had a bad meal here or a problem with the service. What more could you ask for what you pay? Not much. The beef is good, too, as is the chow mein noodles.

Came here this afternoon just to get Hot & Sour soup. Approx 5 – 6 workers at 4:30pm. None seemed too attentive to customer needs. One person in line in front of me ordering a combo. Took a long time for her to be served. Finally a second worker came to help me. I ordered 2 soups to go. She goes to the almost empty pot and barely gets enough to fill my cup & hollers back to the kitchen «more soup». 15 minutes later the soup is ready. Luckily she didn’t try to stick me with the cup of old soup & gave me 2 cups of fresh. It was very good but I think they might have some issues going on with labor that need to be fixed. I would not go out of my way to go back there.

The food here is great, but they overcharge. The franchise should think about lowering their prices if they want more customers.

The stigma to a decent fast food chain is that once you’ve been to one location, you’ve been to them all. Not the case here. I’m a Panda Express fan and will completely take into consideration that this is a chain restaurant, but this place suffers in comparison to their other locations.
PARKING: Strip mall, can be a nuisance.
SERVICE: Was crappy at first, but decent the last time I’ve been there.
AMBIENCE: Fast food Chinese food chain restaurant.
FOOD: Fast food Chinese food chain restaurant, but there’s been a few times where their food hasn’t looked too stellar. After getting upset stomachs on two occasions, I’ve called it quits for this location.

I thought I was going to be able to get a herd of miniature pandas here all quick like. Alas, I settled for mediocre Asian-​American mish mash. Sometimes you just need to eat something other than the usual… and sometimes that’s Panda Express. They are quite fast… but I find the lack of panda costumes on the employees to be a little misleading.
Rule of thumb: if the tray is nearly empty… you should choose something else. Let some other poor sucker be the one to get the last of the Mongolian beef that’s been slowly cooking for hours on the line.
These non pandas are quick to greet you happily and will move your jolly ass through the line quite quickly. It’s all a bit reminiscent of the lunch line in grade school except I’m not trying to flirt with the girl in front of me by offering her my chocolate milk.
If you want real and delicious Asian style noshings you need to hit the ID otherwise welcome to the Jack In The Box of Asian food. It’ll get the job done on the cheap and sometimes that’s all that matters.

Don’t know if I’ll be going back here. I’m sick of people, that deal with customers, not being able to communicate in basic English. That, and I can’t stand people that let their children scream bloody murder, and ruin everyone elses’ lunch. Stuff a sock in that brat!
I placed my order, and was promptly shoved a plate that was incomplete. I felt very rushed, (there were no customers behind me), and irritated by there inability to simply talk to the customer. I went to sit down, but I couldnt’ without cleaning the tables off myself. They were ALL dirty. After I ate and went to leave, the place was pretty much empty, and the Manager was already sitting down and eating. Did no one notice the EXTREMELY dirty dining room?! Did no one notice one of your CUSTOMERS had to CLEAN a dining room table, just to sit down?! And don’t kid yourself, the food was NOT that great.

So authentic.
Mmmm…chomp, chomp!