Moe’s Automotive

It pains me to have to say all of this as I have received relatively good service from Moe in the past. When I needed new brake pads for my 2007 Saab 9.3 I got the work done at a reasonable price. After about a couple years turns I need a new clutch and didn’t hesitate to give him a call. He did the work, I thought, and I got my car back only to have the clutch go out on me AGAIN in the middle of the I-​90 bridge. I barely made it to the next exit before it gave out entirely and had to have it towed back to his garage. To my shock he suggested it was my fault (saying I shouldn’t have driven to the next exit in spite of the safety hazard of stoping on the bridge) and that I may have to pay for new parts, but he would cover the labor. I found this unacceptable as it was a brand-​new clutch and I did nothing wrong to cause this. I told him if it wasn’t completely repaired I’ll take legal action and he became very, very indignant and threatened to refuse to do any work at all. After some time he was able to get the new parts at no cost from his distributor. He offered to put the new clutch back in but with a caveat, I was forced to sign a contract saying I would never bring it back in for a new clutch if this didn’t work out. I thought that was odd as I’ve never had this issue before with any other mechanic. I shouldn’t have signed it but I had to otherwise he would refuse to put a new clutch in. After some more time I finally got my Saab back. You can probably imagine my shock and dismay over finding only 4 out of 6 speeds were able to engage. Rather than trying to go another round I ended up taking it to Swedish Automotive on top of High Point in West Seattle and, as a result of very poor and irascible service, will never use Moe’s Service on 85^th in Ballard again. While Swedish Auto does cost a little bit more than Moe they guarantee their work 100%. Again I’ll never use Moe again and not recommended him to anyone that owns a Saab unless it is a tire change or brake pads.

I have a 23 year old SAAB and thought I would have to get a new car upon moving to Seattle. Thanks to Moe and Kenny, she’s in great shape and I’m enjoying her just as much as when I first got her 21 years ago! These guys deliver happiness and it’s fun to see them enjoy what they do. They are true SAAB tinkerers. Happy to have found them.

2002 Saab 9 – 3
I don’t write many reviews but I had to write one for Moe! Very knowledgeable, friendly and fair! Moe is a one of a kind mechanic and the only person I will take my car to now.
I recommend Moe for any car owner, especially Saab owners! Moe knows Saab’s inside and out, I trust his work 100%
All of these 5 star reviews should relieve any concern you may have. Moe is a beloved auto mechanic, truly a superstar in the business.

Great service, quick, and not too expensive! I feel I can trust Moe and his work.

Great service with my temperamental Saab. My car was only acting up when it was in my hands, and worked fine when it was at any shop. I had it towed to Moe’s twice, and both times it would run fine. They were patient and when the car broke down on me a third time, they sent a mechanic to me to see if they could get it running long enough to get it to the shop without a tow. Spent a day on it, fixed it for relatively cheap, and couldn’t be more pleasant. If you’ve got an old Saab and you’re in Seattle, I’d definitely recommend Moe.

FANTASTIC SERVICE!
As a young female with no car knowledge I always hate going to get my car fixed. I feel like I get taken advantage of and it’s frustrating not having any knowledge when I am quoted a price. That being said, I feel very comfortable at Moe’s and do not question the price or service.
Since moving to Seattle I have taken my car here for quite a variety of work. I ended up here after getting a high quote for struts and when I called Moe’s he had a much better offer. I do not know how he gets the work done so quickly but I had my car back in no time.
More recently, after a car breaking down, it ended up at another shop first. That shop quoted a job at $ 500 and I knew I had to call Moe’s immediately. He quoted a much more reasonable price of $ 350 and I regretting ever having the car at another place. And after I got the car there, I had it by that afternoon.
I don’t know if it can get any better than this.

Great quick service.
I have a Toyota Camry, and needed one of my oxygen sensors changed. I bought the product myself and they changed it. Total was $ 80 for labor and disposal.

First off let me say I love my Saab, any Saab owner will understand what I mean when I say we do everything we can to maintain and keep our Saabs running well. I have been coming to Moe over a year now and I can’t provide enough information of how great he is. Honest, efficient and fair. Something I have experienced difficultly in finding with many other mechanics. I will never go to another mechanic with my Saab or hopefully ever, and you definitely shouldn’t either. Thanks Moe, from one hard working indivudal to another. I am very appreciative.

Moe’s was recommended to me by a young man who saw me outside my house examining a damaged headlight on my SAAB 9000 S a few years ago. He pulled up in a SAAB Turbo 900 and said «If you’re looking to get that fixed, check out Moe’s Automotive on 85^th… he’s really the best around for SAAB repairs, and he’ll take good care of you.» I followed the advice and have been going to Moe’s exclusively ever since. He not only fixed the headlight, he did a little cosmetic work on the bumper to make it look better, and the cost was MINIMAL compared to what a dealership would have charged.
When the repair is major, it’s still less than I’d pay anywhere else (I have the previous receipts to prove it) and I don’t mind the cost because I know I can trust the work… Moe and Kenny (and my SAAB) are worth it!

I’ve been bringing my Saab’s to Moe as far back as ’95. He’s a trustworthy, honest, hard working man. Sometimes I would cruise by when something funny was going on with my car-​he would usually pop out and make an adjustment for me right then and there or tell me (A) its major we need to handle it or (B) its minor, no worries, schedule it soon. Try getting that level of personal service from a dealership!

Quick, honest and friendly. What more can you ask for? Oh yeah, competent. Great place! I bought a 2007 9 – 3 and brought it here for my first service plus a spare key. They were great. Will return.

I have been going to Moe’s now for the past 5 years and have nothing but great things to say. I’m not a «car person», meaning I can put gas in it and drive it but that’s about it. Finding a mechanic intimidated me, but Moe and his employee (wish I could remember the guy’s name… very nice and efficient) have always taken great care of me and my Saab 9 – 3. They are friendly, very efficient and incredibly reasonable rate-​wise and I trust them wholeheartedly.
I recently moved downtown and will most likely be selling my car soon. I’m actually going to miss taking it in to Moe!

Ripped off. didn’t think to ask what an oil change would cost, but really how much would that be? So, when I returned to pick it up, I was charged a hefty $ 142.00 !! An oil change??? Gave me some story about synthetic oil, (my 2010 explorer) and also
$ 45 to check the fluids. I thought that would come with the oil change… Even so, then $ 100 for the oil change. Think not.

I moved to Seattle in January and after a few weeks without a car, I settled on a decent 2001 SAAB. I knew going in to the deal, it might need a little TLC and boy, was I right. The engine light came on (which is common for Saabs, so I learned), the oil was leaking, and that was enough to bring me to Moe. He needed the car for 2 days, which was nice and short by me, but to my delight, I got a call that all repairs were done after only a day and a half. When I got there, a technician walked me through all of the repairs they had done and even showed me the parts that were replaced in my car. I don’t «speak car» but I could understand that they replaced and fixed the essentials. It was going to cost me a pretty penny, but of course these things are worth the peace of mind.
The reason I decided to put up my very first Unilocal review on Moe’s is because of my second visit. Several weeks after the initial repair, my car was idling rough — really rough. People at the stop lights were staring because it seemed like I wanted to race. It was really embarrassing, and I thought it was bad on my brakes, too, so I took her in. Moe himself greeted me, popped the hood and fixed the problem in 5 minutes in front of me. I went to take out my wallet, and he said it’s okay. I gave him a HUGE hug… that made my day! My Saab will only be seen by Moe’s from here on out!

The stellar reviews are completely, 100% justified. They gave me exactly the prompt, no-​fuss service I needed for a minor car issue.
I called Moe’s on my way home from work, at 4:30. (They close at 6pm.) «I’ve got a 2009 Jetta with a low tire pressure warning and I think it’s a puncture,» I told them. «When would you be able to check it out?»
«You can come over now,» the guy said.
So I did. I pulled up onto the lot, where a mechanic was under the hood of another car. «You the Volkswagen?»
He checked it out. Took about five minutes. «You’ve got a nail in your tire, want me to patch it?» he asked. I said yes. «Ok, it’ll be about fifteen minutes.»
Ten minutes pass. Moe comes in. «That will be twenty bucks,» he says.
But this is the awesome part — when I ask if he will take a card, he says «That’s ok, you can come back.» «Do you need my name or number or anything?» I asked.
«Nope!» Moe said. «Just come back.»
Having never lived through the age of courtesy and decency, this was so cool I got goosebumps. They’ve got a loyal customer now, just for applying a patch.

I showed up unannounced with my new (to me) Saab with 2 issues and Moe jumped right in to help me. Honest, friendly, an obvious Saab expert who was very helpful. He fixed one thing for me, but had to order parts for me on the other. He sent me home without charging me anything… I was back a few days later and he fixed me up. Prices were very reasonable and the service was top notch. I will be back for all of my maintenance. Thanks Moe!

For an honest and reasonable mechanic, go see Moe! Very reasonable prices and will even explain to you what’s wrong and what to look out for in the long term. Owners of Saabs, go see him! :)

Moe’s Automotive is fantastic. I had a major car problem after driving from CA to Seattle for Christmas (and waaaaaaayyy beyond). The Saab 9 – 5 was belching white smoke and I limped into Moe’s on Sunday. Threw the keys in the door, left a note and a phone message. It was the Turbo which is a pricy repair. Moe did it for a very reasonable cost and he did it the next day! I was impressed with everything about this business.
He guaranteed his work and since I live out of town said that if something went wrong in the next year he’d buy the part and ship it to wherever I was so that he could stand behind his work.
Totally agree with the other comments here. Genius, ethical, honest. All true. Oh, and throw in a really nice guy too. Thank you for being there.

What everyone else says:
1. Moe is a genius. Really. He just «knows» what is wrong and what isn’t. He has the price of every part memorized. He’s some kind of savant.
2. Ethics, ethics, ethics. He will not B.S. He will tell you what needs to be done now and what can wait. If you come in sure you have a major repair on your hands, he will tell you if it is something small like topping up fluids and then not charge you. (That has happened to me at least three times.)
3. Today I took the Saab 9.3 in for intermittent stalling, rough idle, coughing. Kenny was sure it was a sensor because it was overdue for failing, and replaced it, but said it might be the ignition cassette (a more expensive part). Unfortunately, he guessed wrong, and I had to bring it back for the same problem before I could get home. Kenny said to leave it, so I did. But before I could catch my bus, I got a call. Moe had returned, checked it out, and then replaced the ignition cassette with a good used one. No charge for that part or labor. So, basically, I got both fixes for the price of the cheaper one and now don’t have to worry about either.
Honesty, integrity, talent, intelligence. wow.

I’ve gone to Moe’s Automotive since March, when I bought a Saab 9000. I’ve always been impressed. The service is fast, they’re friendly, and they don’t try to push repairs on you if they don’t believe something really needs to be fixed.
A few examples:
Today, I stopped by because the «check radiator» light in the car had been on for a few weeks. They immediately took a look, tested it, and determined that it needed more coolant which they poured in. They refused to be paid. A few months ago, I went because the brakes were squeaking. Same thing. They took a look, said no repairs were really necessary, and, again, didn’t charge me.
I’ve also gone to get my fuel pump replaced and to get my brakes worked on. Both times, I found their rates reasonable and the repairs have lasted.
I highly recommend them.