Emerald Isle Tile

Overall, the job went very well. I reached out to Andrew who was able to schedule work for the following week, starting on Thursday and finishing the job on Friday. He called back Tuesday of that week to inform me that the current job would run a day late, causing my job to start Friday instead of Thursday. He offered to come back on Saturday to complete the work if I didn’t want to wait until the following week for completion. After getting the tile glued down and set the first day, I found that there were a large cluster of similar colored stones grouped together which I thought looked unbalanced. When the installer Derek arrived to finish the next morning, I pointed out my concern, and he wasted no time doing whatever it would take to make me happy. He pulled up and redistributed 20 or 30 stones which cost him a couple of hours. Ultimately I am very happy with the result and would hire Emerald Isle Tile again without hesitation. There price was better than 2 of the 3 other contractors I called as well.

Andrew and Al did a phenomenal job tiling our kitchen. Andrew is incredibly responsive and professional. It took one day to cover a wall in subway tiles, custom cutting many of them to fit around our hood and other irregularities in the wall. I can’t believe we even considered doing DIY– this was well worth every cent and a great way to liven up our kitchen

Andrew and his crew did a fantastic job on our bathroom remodel. They kept us informed throughout the project, were professional and in the end turned our 70’s dated bathroom back to its period charm.
We will use their services again in the future and recommend Emerald Isle Tile to anyone in need of quality work in their home.

Can’t recommend Andrew and his team highly enough. Service was fast (they fit is in the week after we decided to go with them), quality was excellent. Andrew also has a real «eye» for tile and understands the little things /​details to make something work well and look good. We also found a steal on some great tile elsewhere, and while some of the other high-​end tile guys on Cap Hill pooh-​poohed our choice and tried to talk us into buying tile through them, Andrew sincerely admired our thriftiness and complimented our choice.
Communication, so important with a contractor, was also great. Andrew went the extra mile when we had an unexpected water shut-​off in our building; I’m sure it was a great inconvenience to him, but he managed to fit us in the next day.
Emerald Isle isn’t cheap — they were the 2^nd highest of the quotes we received — but we think it was completely worth it. Furthermore, they were honest quotes that did a great job laying out our options. Our kitchen floor is beautiful. I’d absolutely hire them again.

Great experience with these folks. Helped when i needed some work (kitchen backsplash) on a quick turn. Give em a call.

I have mixed feelings about this place, that could easily be improved. First of all, we love the shower we have as a result of working with Emerald Isle Tile. That is thanks to working with the owner and two of his employees Greg and Stacey (if you can, request to work with Greg and Stacey — they’re above and beyond great!). My beef is with one of the managers that works at Emerald Isle, rhymes with Schmryan. He was unresponsive, constantly got the plans at our house mixed up with other houses; he was rude; condescending, and an overall pain to work with.
I emailed the owner as well to share my views, but got no response. If I went back to Emerald Isle Tile for another job, I would specify to only work with the owner and Greg and Stacey, not one of his managers, who was more a pain to work with than anything.

Not only does Emerald Isle Tile do beautiful tile work, they also have a great service department! They fixed my (vintage and complicated) bathroom fan. I’m also going to have the repair my grout/​seal in the bathroom area, which is long overdue. While my only current experience is with the service department, my future experience will involve tile and slab work – without hesitation they will be my go-​to for future projects.

If you’re shopping around for an outstanding and affordable bathroom remodel, precision tile work, or maybe a good conversation, you can stop looking. Andrew and his team at Emerald Isle Tile are the best around. The quality of work and professionalism that his company has far outweighs the competition. I strongly recommend giving him a call and at least getting a quote. You will be pleasantly surprised.
Thanks Andrew, for raising the bar!