Alterations Plus

I’ve had the proprietor (Thu Thao) fix sweaters with MASSIVE moth holes in them. She did a beautiful job. I’ve also had her do basic alterations (moving buttons) and she moved the armor in my husbands’ motorcycle pants. Work was good, and the price seemed reasonable. I’ll be using her again.

This woman is an angel! She helped me completely restructure and alter a Raquel Allegra dress with a difficult pattern and material — every other alterations place refused to do it, and she was the only one who was willing to take it on. It turned out beautifully. Thank you!

Every time I’ve used this shop, I’ve come away feeling badly or even insulted. Yesterday, I asked Thu-​Thao to sew two simple squares of fabric for an under the sink curtain. Just two rectangles and she quoted me a price of $ 80! Other times, I’ve had her alter my clothes and she’s done an ok job, but very overpriced. There is another shop on 15^th near Victrola that is more reasonable and the folks are very nice.

Review just for alterations service:
Expensive and a terrible job. Nice combination.

Note: this review is only for the alterations service. I have been coming here for my alterations since 2008. The staff is fast, no-​nonsense, and does high quality work. Basic hemming in my pants only cost $ 14 per pair plus tax. Highly recommend.

This is a great neighborhood shop. I’ve been going here — for dry cleaning and clothing alterations — since 2008; I’ve never been disappointed. The dry cleaning prices are average (or a little below) for Seattle; prices for alterations may be a bit higher than some other places, but the quality of the work is excellent. HIGHLY RECOMMEND.

Thu-​Thao has done good work on my clothes and I’ve come to rely on her to take care of basic repairs. I can’t comment on price, it may be high? I can’t say for sure.
Her forte is repairing wool items and knitwear. Moth holes ruined your favorite sweater? Thu-​Thao to the rescue. I can’t find anyone else in Seattle who can darn garments.
Items have always been ready by the pick-​up date.
I wish she/​they would be more proactive and notice other needed repairs. As it is, I bring in a skirt to get the hem raised, get the skirt home, and see that I didn’t realize that the fastener is broken at the waist. –sigh. Now I have to bring the same skirt back.
Be prepared: The language barrier is significant.
The location is good, parking is manageable, and her knitwear-​maintenance skills are is rare, so I keep going back.

I found this place incredibly overpriced. They charged me $ 35 to hem a skirt. When I asked why, they said it was because it was an invisible stitch. I’ve had dozens of garments hemmed with invisible stitches in the past, typically for half this amount. The older woman at the front desk (who I believe is also the seamstress) was unfriendly. She never smiled, and I felt like she thought I was trying to cheat her just because I was asking questions. I asked for a quote on dry-​cleaning a leather skirt and blazer and they quoted me double what Royal Cleaners quoted me on the other end of Capitol Hill. Alterations Plus did a good job altering my clothes, but due to the price and customer service, I won’t be going back. Also, parking on the street in front of the shop is a nightmare.

Quality dry cleaning and they are willing to rush things if you need them sooner. I’ve come to them a couple of time with semi-​urgent deadlines and they are always willing to accommodate my needs. Great neighborhood dry cleaners!

Continuously disappointed: an unorganized shop, poor customer service and late delivery of items.

The lady friend brought in our comforter and my peacoat, and after waiting about a week, everything came back clean and in good shape. Why only one star then? The peacoat that came back was not mine, and a poor substitute at that. Mix-​ups at drycleaners are common enough, and I wouldn’t knock off more than a star or so except for the way that the owner handled it. First, when we went back to return the other coat, the owner tried to claim that they had never seen that coat, despite the receipt right in front of her face clearly stating that they had in fact cleaned that coat last week. Then, when the owner did finally find my actual coat 8 hours later, she calls me to ask me why I dropped off the same coat that she now has in her possession. She even goes so far as to describe my coat in the same differentiating terms that I had described it to her in earlier in the day, terms as simple and obvious as liner coloring (mine is beige, the other was black), and claim that no, this was the same coat that I’ve had all along. Seriously? I’m an extremely polite person when talking to service people, but the one thing that will get me yelling is when I’m lied to, especially so blatantly. This lady’s lie was so transparent and balsy that I almost have to respect her for it. Almost…
In short, the cleaning service was fine, but there was a mix-​up and the owner lied shamelessly to cover her tracks. Especially since there are other local options, I will not be returning.

I recently brought an extremely delicate, fragile sheer silk dress to Alterations Plus for cleaning. The dress had been stained and I had tried cleaning it at home by hand multiple times, which only resulted in spreading the stain around the dress. The label on this dress said «do not dry clean» but I brought it in as a last resort. She did a great job cleaning this dress, removing the stains completely. I’ve also had minor alterations done here, with consistently excellent results. Friendly and very reasonable rates.

Great place to get your pants hemmed.

I showed up at the door of Alterations Plus with a nightmare of a bridesmaids dress which needed some serious alterations– I, being the smart ass that I am, decided it was a great idea to have it shipped to my mother in law to have her change the floor length gown to a pencil skirt (bride’s orders), using my sister in law as a model. Welp, she’s a size 25 waist, and needless to say I’m not. I looked like a sausage on my bottom half, and couldn’t zip the dress without hiking it up so the strapless top was hitting my neck. The owner spent two weeks re-​working the dress, having me come in for multiple try-​ons until we got it to (somehow) look like it had never been touched in the first place.
After all that effort, I looked exactly like the other 10 (not a typo) bridesmaids on the big day, and the owner only charged me about 70 bucks more than my other friends paid for the shortening of the hem alone!
I’ve definitely found my go-​to for alterations and dry cleaning in this city. Anyone who would take on that disaster deserves some serious loyalty!

Prompt and friendly service. Have gotten alterations and dry cleaning done at this little shop, no problems. Only downside is that they are only open until 6pm on weekdays.