Once again… there’s a reason Oreganos always has a wait and NYPD… well not so much. Food was ok. We ordered 2 large pizzas, one Sicilian which was very good and one hand tossed which was dry, hard and burnt. The waitress was very good and attentive. Music in a restaurant is a nice touch, here it was on but couldn’t hear it. The waitress did comp the bad pizza which was nice. NYPD just misses the mark. With some tweeks they could be good.
Rachelle D.
Place rating: 2 Scottsdale, AZ
This restaurant REALLY varies by the location you choose; the Pima location was fantastic, but this location’s service was deplorable. We were seated right away, but after bringing our drinks, the server disappeared. After 10 mins. we finally found a diff. server to ask if we could order our food. She was nice and said she’d find our waitress. A couple mins. later she returned, didn’t act like anything was odd about disappearing upstairs for so long, and took our lunch order. It arrived, the food was really good, but she didn’t return to ask us if we needed anything while we ate. We needed tea refills but they came when the ice had almost completely melted already. When we were finished she brought our bill but didn’t clear our dirty plates! Mind you, we were the ONLY table in the entire restaurant since it was an ‘off’ time for lunch. She was more concerned about using the bottle of cleaner on the other tables and re-stocking silverware. She rang up our total and brought our bill back. Still didn’t clear the plates. Just a bad experience all around. She was friendly enough, just not attentive whatsoever. We walked out the door, no one said ‘thanks’ or ‘see you next time,’ nothing! We are so disappointed because the other location was SO awesome! Guess we’ll stick to that one, closer to home anyway.
Amy B.
Place rating: 4 LOS RNCHS ABQ, NM
The food isn’t insanely good but it’s yummy. Where this place takes the cake is the EXCELLENTCUSTOMERSERVICE! They go above and beyond which can sometimes be lacking in Scottsdale. I’ll be loyal simply because of how wonderfully they have treated me/us.
Melanie W.
Place rating: 3 Broomfield, CO
The Brooklyn Family pizza is spectacular. Otherwise it’s just pretty good. Service was a little slow and waitress was also just fine. I’d go back for that Brooklyn though!
Lauren L.
Place rating: 5 Phoenix, AZ
My husband found this place bc I’m pregnant and can’t eat pizza and I wanted salad… Wow, this place has awesome salad and pizza! No need to order from any other pizza place now that we found this gem. Thanks
Kelly C.
Place rating: 5 McHenry, IL
I’m from Chicago and live in Colorado and I’ve been craving good pizza. This is the place! Many options on crust styles and the crust flavor is amazing. Really enjoyed the pizza! The sauce isn’t sweet which I like and the staff was so cheerful and helpful. Thanks NYPD Pizza :)
Jessi N.
Place rating: 5 Paradise Valley, AZ
Our Server Brianna was very polite and attentive. The patio was a wonderful place to dine. We will definitely be back.
Jennifer E.
Place rating: 5 Scottsdale, AZ
I’m updating my review because of the high level of service I received after our mishap here. I received a handwritten letter from the general manager, Luke Newman, apologizing for the bad service on our last visit. Not only did he apologize, he stated that they used the experience we had as a coaching tool during the restaurants training meeting, so hopefully that doesn’t happen again. Also, he sent a $ 50 gift card so that we could give the restaurant another chance. I wasn’t expecting them to be so responsive to my Unilocal review, but I certainly appreciate NYPD pizza going out of there way to make my last visit up to me.
Jeremy L.
Place rating: 4 Scottsdale, AZ
My girlfriend and I come to this restaurant fairly often. Today, Tatum was our server on a pretty busy Friday night. She did amazing and the food was absolutely incredible, like always. We got the medium boneless wings and the Mott street lover’s pizza. The only problem I had, and frankly the only reason I’m leaving this review, is that during the night Tatum got super busy with all of her tables and we just needed some ranch. A man, appearing to be a manager of some kind(we later found out his name is Luke), came up and asked if he could grab us anything. I tell him«Yeah she just needs some ranch.» And he looks at my ranch and points and says«Umm.» and just kind of waits. My girlfriend said«Yeah, that’s his. I need one.» And he just kind of gave us a look and said«Alright.» It just kind of threw us off, like we were making a weird request. I work in a restaurant and if my managers treated a customer like that they wouldn’t be there anymore. Other than his unpleasantness, we had a great night!
Shelby L.
Place rating: 5 Florence, AZ
Ugh guilty pleasure at work! I love when we order pizza from NYPD. The Vegan pizza is delicious, but my ultimate favorite it the BBQ Chicken pizza.
Laura S.
Place rating: 4 Phoenix, AZ
Great lunch specials and super nice young people who work here. The older guy who hangs out in the upstairs office is creepy and always super negative. Stay away from him and you’ll have a great time.
Emma H.
Place rating: 2 Scottsdale, AZ
People with allergies beware… My family used to come in to eat a lot. They had such great pizza. But there was one visit that disgusted us so much that we haven’t been back since. My dad is allergic to parsley. Whenever my dad orders something, he always asks of the food has parsley in it since he could be sent to the hospital. Our waitress that time had complete disregard for it. When asked, she didn’t even look at the ingredients; she said there wasn’t parsley. She didn’t even write it down just to be safe. So when we got the pizza, guess what was on it??? Parsley. We had a talk with the manager and he checked the ingredients list and there was in fact parsley listed. They need to be safer with people’s allergies.
Stacy L.
Place rating: 5 Scottsdale, AZ
NYPD is by far the best pizza in Arizona! It’s never a let down and well worth the extra couple of dollars you spend for a good quality pie. I would like to address the service for this particular location. I was with a family of seven and the server did an outstanding job taking care of us. The teenagers were running her around like crazy. Each teenager probably required five refills of dr Pepper and lots of ranch for their pizzas. The servers name is Celina and her personality was top notch for the industry. What a gem! She took our pictures, quickly refilled drinks and added an awesome sense of humor to our day! Best service I’ve had in a long time. A message to her boss… I own a business with several employees and you have a rare find. Give that girl a raise! :-) Thanks NYPD for being an awesome chain. Loyal customer here!
Steve A.
Place rating: 4 Scottsdale, AZ
Very good pizza and salads, a little. on the pricey side but not out of range for the area. Happy hour provides some god deals on beer and wine so that helps. The place is somewhat small so watch it for big groups but food came out in a reasonable amount of time and was delicious!
Dave T.
Place rating: 4 Scottsdale, AZ
This is a delicious pizza place! My wife and I come here at least once every few months because the prices are great, service is great, and the food is great, too! They offer several sizes for their pizzas … I love their«Wall Street» pizza, but really you can’t go wrong with most of them. I also really like their Zucchini appetizer. They have great weekly specials, including two nights where kids eat free. Definitely a great choice for families, and for anyone who just wants some tasty pizza. Enjoy!
Julie C.
Place rating: 4 Chandler, AZ
Yummy pizza, especially the blanco pizza with tomatoes on it. Expensive though. 2 pieces for $ 7.00. I think that’s really high. Maybe I am spoiled since a whole pizza at Sam’s Club and Costco is $ 9.00. This place is an occasional treat for me rather than a habit.
Ethereal X.
Place rating: 5 Flagstaff, AZ
Great little dive. Larger on the inside than you would expect. The wall décor immerses you in the feel of a New York pizzeria. Bonus: VEGANCHEESE is available! It is a soy-based, nondairy alternative, and it melted well. Can’t believe I haven’t ever done a check in here. There is a mellow mushroom close to where I live, but I will drive the extra distance to go here when I can.
Erin M.
Place rating: 5 Scottsdale, AZ
I’m going to say something **sHocKiNG!!!* so hold on to your butts! NYPD pizza is better than Oregano’s pizza. 90% of the cars in their shared parking lot don’t know what they’re doing! Now, pick your jaws up the floor. I won’t turn this review into an apology for Oregano’s(who will never leave my heart for MANY reasons: Guacatony, all salads, baked pesto pasta, the list goes on and on and on and…) but, man. The pies at NYPD are where it’s at. It’s pizza at it’s finest: huge, foldable slices, ample toppings, CHEESE, the works. The pizzas here are the stars of the show and I’m so glad we’re now tuning in. BONUS: THEYDELIVERTOME. So when we want to indulge in Pizza Friday(or Pizza Any Other Day), we don’t have to leave the house if we don’t want to. And sometimes, like during this Mercury-in-retrograde garbage time, I don’t want to leave the house. NYPD wins again! NYPD for Pizza President!
Gee L.
Place rating: 4 Phoenix, AZ
I was going to give five until I tasted my friends eggplant parm, not what I would expect. The sauce was bland… But that aside, the pizza here brought me back to the East coast, same crust, they even bring in the water to make the dough. This is the pizza I know and love, bend in half and shove into mouth, trying not to burn off the skin on the roof of your mouth. I highly recommend this place to every one. Oh, and I tried their signature beer and that rocked as well.
Ken F.
Place rating: 4 Scottsdale, AZ
They do a pretty good job for Arizona for New York style pizza. Have a good lunch special for $ 6 includes two slices with any toppings and a drink. $ 6.90 out the door