I’ve been using My Computer Works for a number of years now, so obviously I’ve been a fan. However, I pay for Executive service which is supposed to guarantee a call back within 30 minutes. Two of the last three times I’ve called, it has taken over 2 hours to get a call back. I do get a free month of service added to my contract, but I want the service I was promised. I think they’re either getting too busy, or they’re going down the tubes. Let’s hope they’re busy and that they correct the major service issue! Gary
Karen L.
Place rating: 5 Glendale, AZ
Tech Riley went above and beyond with my issue. Although the cost of the service seems steep initially, it is well worth the price. Not only do I get my issues fixed I always learn something from the sessions with the techs. If you want a great software and tech repair company, MCW is the most reputable and most convenient one I know!
Ali S.
Place rating: 5 Scottsdale, AZ
They were able to fix my laptop(broken hard drive, he was able to recover all the files /mp3s /pictures) AND fixed my iphon4(screen cracks) at the same time. Very fast service, as it only took one day to get it all done. The store is well located and very convenient to get all the computer /iPhone related issues fixed in same location.
Sandy L.
Place rating: 5 Scottsdale, AZ
Worked with Sam, one of the technicians tonight since my laptop was slow and unresponsive. As always MCW resolved the issues and all’s good.