I bought an external hard drive and less than two months this HD had a fatal failure and I had my summer vacation photos there. Cost to recovery data $ 500.00!!! Seagate told me, well hard drives crashes, you should have back-up on the cloud or on your computer. REALLY? So why, we need external hard drives then? I understand if an HD crashes after two years or more, but after two months??? Oh, yes I bought the«extended warranty»…but no good for data recovery! Do yourself a favor NEVER buy from Seagate ever. Just upload straight to cloud services and burn DVDs as backup.
Broni S.
Place rating: 1 Daly City, CA
Last April I bought brand new Seagate hard drive at Best Buy. 5 months later the drive died on me. I called Seagate and they emailed me return label but to my shocking surprise they said I have to pay for shipping! They made faulty device which crashed within 2 years of warranty and I have to participate in cost or replacing it? I consider it as absolutely unacceptable. They should be very apologetic and they should do everything to keep their customers happy. It’s not about few bucks for shipping. It’s about principles. Ultimately after contacting a supervisor, as an exception(as they stated), they provided me with free shipping label. The add insult to injury the guy I was speaking to wasn’t too nice and he was acting like he was doing me a big favor by providing me with a free shipping. For all those reasons that was the very last Seagate product I’ve ever bought.
Stew W.
Place rating: 1 San Diego, CA
A company that makes a product that is suppose to last 5 yrs and doesn’t even work for 5 wks is a company that just doesn’t care about quality. Seagate couldn’t care less. Had a hard drive fail almost immediately after using it 2X. Save your money and your TIME and buy from someone who cares… so that eliminates Seagate
Athonia C.
Place rating: 5 Santa Cruz, CA
Always on the cutting edge of storage, Seagate drives are the linchpin of cloud computing and the Internet. Seagate was founded in 1979 and had continuously innovated throughout its history. Drives such as the Barracuda and cheetah were groundbreaking in their time. the company later invented the first hybrid solid-state/spindle drive and these continue to sell rapidly as If 2015. More can be found at Wikipedia though.
Mister D.
Place rating: 2 San Antonio, TX
Back in December of 2013 I placed an order for two Seagate Constellation ES34TB Internal Serial ATA Hard Drives for my network storage appliance. Fast forward to July 2014, both drives started displaying bad sectors, which was discovered by my network storage’s monitoring software so I had them both replaced. Seagate shipped me two refurbished units around the beginning of July and not even two weeks later, these two drives are also being flagged by my network storage appliance’s software as having bad sectors. The only reason I even considered Seagate was the fact that the drives came with a 5 year warranty and it was the only hard drive with 128MB cache, but now I’m really wishing I had gone with HGST or Toshiba so I would’t have to be dealing with replacing FOUR hard drives in ONE month.
Silvertree I.
Place rating: 1 Edmonton, Canada
TOEVERYONELOOKINGINTOBUYINGONEOFTHESEPRODUCTS: I had purchased a Seagate replica backup system. When my hard disk crashed the data was recovered on the new hard disk BUT it could not be read because the original motherboard also failed. So the restored data was almost useless. Almost all data could not be read. I sent an email to Seagate with my concerns and they did not even bother to reply. Please look at other companies before this one.
Henry W.
Place rating: 1 Mountain View, CA
I am a Macintosh user, and this is the third(and absolutely the last) Segate product I will EVER buy. Why of oh why did I give them a third chance? I must have been out of my mind. If you are a Mac user, never never never ever buy a Seagate drive, no matter what. Unless you are willing to struggle endlessly with their very sketch software, you’re likely never be able to get it to work. Trying to remove their software and refomat as a normal Mac drive is almost impossible. Their tech support sucks. Etc, etc, etc. I have wasted more hours trying to get their products to work than I care to count. Fie on you Seagate. The worst!