JC Window Cleaning & Gutter Clearing

Superior service, took care of a problem while I was out of town and kept me informed. Great work for a fair price, I will definitely use them again.

El Nino is coming! El Nino is coming!
JC Window Cleaning & Gutter Cleaning just cleaned my gutters today and they did a marvelous job. They removed 6 huge bags of debris from my roof and various other places. Six HUGE bags! On time, professional and fairly priced: I love these guys!
I can sleep now knowing that my gutters are clean and El Nino or no El Niño this year I am prepared!
Thank you Justin and gentlemen-​THANK YOU!

We called JC to clean our gutters, and he responded fairly quickly. However, he had an assistant up on our roof to do the cleaning and obviously did not check his work. When I climbed up there to check, I noticed they had not cleaned the gutters at all, yet merely went through the actions. They did this job while I was away and my wife was home, and he charged $ 125. My wife called him and he said they would come out right away and redo the job, however, they never showed up! I checked again, and all of the same junk is still on our gutters. DO NOT TRUST OR USE THIS COMPANY!

Justin thank you for helping me out with our home. I was very happy with your service and my windows are still sparkling. Your price was a great deal and much cheaper than other quotes I received.

I called JC on the referral of Joe’s Window Cleaning (Joe’s did an amazing job on our house. I would have used Joe’s again, but we had a short-​turn request due to an invasion of family) and they couldn’t do the job in time.
Justin said he’d match Joe’s pricing and would be here at 10:30 am, and I gave him detailed instructions on how to get to our house. He was late. At 11:40 I again, checked the front, and no one was here. I noticed that I had a missed call from a minute before — but no message. (We live in an area without cell phone coverage — sometimes calls go direct to VM).
I called back immediately, from the deck, and he didn’t answer. I left a VM and gave him my office number, just in case. Then I walked immediately to the front and looked outside, and saw his truck int he driveway. I glanced at the front porch. He was looking at me with his arms out with an exasperated expression. I opened the door and said «HI». He was noticably angry, stating that he had been calling and my voicemail was full. He also said he’d been standing there, ringing and knocking for a «long time.»
(BTW — I later asked my landlord, who was on the roof doing wood repair if he’d been out there long. He laughed and said, «The guy just got here… he wasn’t even out there for two minutes. I told him you were home and might be on the phone.»)
His reaction really stumped me. I apologized to him, pointing to where I was standing the whole time (30 feet from the door he was at) and said that I’d been waiting for him since 10:30. He said he wanted to look at the job. I led him through the house, showing him the windows Joe had done. In essence, he told me he’d do less work and charge me $ 55 more. I was a little surprised by that, and said, «Oh, I thought we agreed you’d match Joe’s pricing» with the potential for a $ 20 – 25 difference, depending. He said «To be honest, Joe said he’d charge you a LOT more to do this work next time.» This was weird, because Joe himself gave me the on-​site estimate, and did not express that it would be more next time.
Well — Justin was rude, edgy and impatient, and I don’t know if it was because he was already running late, got lost on the way, or what. I think I was shocked, so I paused, to consider what to do – I had my entire family coming in 2 days and wanted the windows cleaned, but I didn’t really like his attitude or his approach. I had said okay to his $ 30 up charge but was trying to figure out if I was willing to pay an additional $ 25 for him to clean a little bay window we had on the 2^nd floor, and wondering how I’d get to it to clean it if I didn’t. have him do it.
I swear, I hadn’t been silent more than 10 seconds when he said something like this: «Obviously we can’t come to agreement here and I don’t want to waste my time. This is a lot of work and if you’re not willing to pay for it, I am leaving» I said «Hey, I live here. I know this is a lot of work. I’m just figuring out how i want to approach the little window.» Well — Justin had already made up his mind — he didn’t want the job. He literally stormed out the door and downstairs without another word. I was totally shocked at this point. I said, «So without even waiting for a response, you’re just going to leave?» He said «YEP» and drove away. My landlord was as appalled as I was, having witnessed this exchange. It was really unbelievable. So yeah. Not a good experience at all, and I would **NEVER** refer anyone to them after this.
_​_​_​_​_​_​_​_​_​
In response to Justin’s feedback below — I just want to say that my initial review was 100% truthful. There are no lies or fabrications, and my landlord was there to witness what transpired. As a small business owner myself, I’m not out to hurt or troll anyone. I just feel like people need to be aware of what transpired with me so they can juxtapose this against other reviews. This is just one review of many — so how can it hurt him if it’s an isolated incident? In the end, I just wish he’d own up to his behavior! An apology can go a long way to restoring trust and relationship, and I have nothing to apologize for. :(

Extremely unprofessional! Arrived 2 hrs early unannounced (okay, not a huge deal). Then he left the job because of a communication problem (that I wasn’t even aware of) and he didn’t tell anyone! When I called him to ask if he was coming back he was short and hung up on me. This guy is not worth giving business to. What a big waist of time.

Justin and his crew did a fabulous job of cleaning the many windows in my house. They also cleaned the solar panels. They were quiet (I was working from home and on conference calls while they were working), neat, and courteous. Highly recommended!

Justin and his crew just completed what I considered to be a very difficult job cleaning the windows of my four level home. They completed it with ease in record time and my windows have never looked better! He returns calls promptly, arrived on time, was very professional to deal with and respectful of my home. I couldn’t be happier and will definitely be calling him again. I highly recommend this business.

Justin and his crew did a great job! Justin was professional and we would definitely use JC Window Cleaning again! Our windows look spotless! His estimate was spot on too. Thanks Justin!

Justin climbs like the Amazing Spiderman to reach the skylights. He is professional and easy to deal with. He returns calls promptly, charges fairly, and stands behind his work. He did an excellent job washing our windows, even our hard-​to-​reach solarium. He has cleaned our windows the last three times. I recommend JC Window Cleaning for a first-​rate job.

After the last set of storms rolled through, it was obvious our gutters needed to be cleaned out. Gave them a call and they showed up to give us a quote the next day. After walking the house and seeing what was involved, he gave me a quote and said he could be there the next day. Showed up the next day and did a great job for the price quoted. Highly recommended.

We’ve never had our windows professionally cleaned before, and cannot believe what a difference it makes! The whole house looks cleaner and brighter, and the cost was surprisingly affordable.
We have an older house with lots of windows and French doors with small panes of glass. Justin arrived on time and began working immediately. He meticulously cleaned each and every pane, but worked very quickly, finishing the whole house in less than 2 hours. He was friendly, polite, neat, and quiet. Worth every star.

Based on the reviews here on Unilocal,i hired justin to clean the huge variety of windows on my little house in the woods.
Upon making the appointment, he was accommodating and we even rescheduled easily for threat of wind and rain. Justin arrived on time, got right to work wasting no time! He was thorough, professional, and most of all … He left me with windows i could never do as well myself!
Totally happy here,

I found Justin on Unilocal and was impressed by everyone’s reviews, and his website. He has come out to clean our windows on two separate occasions, and did a superb job both times. He is prompt, professional, and your windows will be SPOTLESS. It was truly amazing what a difference it made. I definitely plan on continuing to have Justin clean our windows!

Justin has ben cleaning my windows for 3 or 4 years now, he does a great job, I especially like that he cleans the sills as well. He is always professional, prompt and respectful of my home and belongings. When he is done everything is right back where it was and the windows are spotless.

I’ve used JC Window Cleaning over the past several years and wanted to take time to rate them. They do an incredible job!
They are very price competitive, believe me, I’ve shopped around. We have a large job that includes windows in our house, apartment and on the deck. We also had them do some powerspraying for us. We found them at least $ 100 less than their competitiors and they do an amazing job. I find that I can trust leaving them here when I run out during the day and they are very thorough.
I would highly recommend using JC Window cleaning and I plan to use them for many more years to come!

Being the owner of Sunrise Cleaning Service in Santa Cruz I have used JC Window Cleaning almost exclusively for the last 5 years. I have never had anything but the best customer service and quality work from Justin and his crew. Justin goes above and beyond to accommodate my customers. Including last minute scheduling. His professionalism and attention to detail are always top notch. His rates are reasonable and competitive.
Call Justin now for any window cleaning needs. You’ll be glad you did!
Tracy Taylor, Sunrise Cleaning Service Santa Cruz 831−421−9664

Justin did a great job! Very professional, responsive and on time.