This Culvers’ location is easily the worst I have been to. My wife and I ordered through drive-thru last Friday night. They messed up our order so we nicely told a teenage employee and she rolled eyes at us then walked away. We could hear her screaming at another employee and another employee came to give us the exactly incorrect order. I nicely told her– this is not correct and she got loud and angry, with the crew chief in plain sight then walked away. The sad thing is– the crew chief did NOTHING. Will never go to this location. Go to Toasty Cheese a mile down the road on Wise and their food and customer service is top notch.
Lesley W.
Place rating: 5 Roselle, IL
I come and get a single scoop sundae as a reward for myself once in a while and they always do a very good job. I never experience inside the restaurant but drive-through is always very fast and the person who usually runs drive through is very attentive and nice. Not much complaints here except the locations sometimes it’s a little hard to get out of the parking lot.
Pastor Andy G.
Place rating: 4 Niles, IL
This was my first time here, so this was a new experience for me. I realize commercials shouldn’t always be trusted, but theirs did a good job of making their fish look real tasty. They also make it sound like a family restaurant, so I wanted to give it a try. Well, it’s less family restaurant and more fast food atmosphere. Actually, if I was to compare it to something, I’d say the old-day(1980s) Browns Chicken. However, I was impressed by the food. The fish really does flake open like the tv ad, and the cheese poppers, which I got instead of the fries, were also good. The sweet tea was sweet enough to be sweet, but didn’t overpower the tea taste. Saturday, the special is their custard pints(buy one, get one). Notice though, «pint». I thought we were getting small individual cups. I had no idea how big they were. So we picked them up on the way out, after eating to keep them from melting. Pros: –fish is good, fresh –good selection of food(not just fish) –lots of seating –friendly employees –reasonable prices –clean seating area(relatively) –good parking Cons: –condiments are all Hintz(HFCS in everything) –fast food atmosphere –everything’s fried
C H.
Place rating: 3 Hanover Park, IL
I ordered a Bacon Deluxe yesterday. The picture shows: a top bun, a slice of cheese, a beef pattie, two slices of bacon, another slice of cheese, another beef pattie, lettuce, tomatoe, purple onion, sauce/mayo and bottom bun. What I got was a top bun, ONESLICEOFCHEESE, two slices of bacon, two beef patties together, not spaced between the cheese and bacon like the picture shows on , followed by a tiny tomato, a tiny bit of onion(one thin strip) and a tiny bit of lettuce ending with a bottom bun. No sauce/mayo. The hamburger tasted good. The meat was high quality, although very thin. Missing a slice of cheese means I was gipped about .40/.50 cents. Management should maybe hang a picture up showing these kids how to assemble Culver’s Bacon Deluxe. Service was slow and the people hired acted like they did not care. With all the older workers out of jobs, Managers would be smart to hire them Vs. all the kids that have a attitude and don’t appreciate having any kind of job. Someone that has to support a family and pay a mortgage might have a better attitude. The food tasted very good but getting my order wrong and the attitude of the people behind the counter(2÷4÷20156:15 pm) sucked big time. If I were the manager I would retrain or rehire. This is a link to the picture of the Bacon Deluxe I am talking about in their advertisement. My husband order a Reuben and the Pulled BBQ Pork Sandwich and it was okay but several restaurants near by serve better. Culver’s specialty IS their beef hamburgers. Culver’s hamburger meat is superior.
Lais O.
Place rating: 1 Schaumburg, IL
This location has the worse service you can possibly ask. I went there and I asked for a sweet tea with a extra cup of ice. The employee tried to charge me for extra ice? If your business is not doing well the last thing you want to do is try to over charge a customer with poor service. This was the last time going to Culver’s. If there was a choice for no Star. that would’ve been my number 1 option.
Edward M.
Place rating: 4 Schaumburg, IL
Food and service continues to be great. Pro Tip: You can get kids meals even if you are an adult. That is really cool! You get a free frozen custard and a token(collect 10) to get a free prize.
Maddy K.
Place rating: 4 Schaumburg, IL
I was a vegetarian for 5 and a half years until last week. Culver’s was the first meal I’d eaten out since becoming an omnivore again. While I was a vegetarian, I detested Culver’s because the only thing I could get was grilled cheese(the salads are super tiny if you hold the meat). Needless to say, I was sad that Culver’s was going to be my first post-veggie fast food meal! My disappointment was totally misplaced. I had the crispy chicken sandwich and I was so pleased. It was delicious!!! The employees are super nice. I’ll be back!
Joe T.
Place rating: 4 Schaumburg, IL
Food and service is great better than any McDonald’s or bk. the only problem is you have to wear a winter jacket in the restaurant to eat you food because it is so cold in the dinning area.
Al H.
Place rating: 5 Streamwood, IL
This was the best fried chicken I ever had!!! Kentucky Fried & Popeye’s better watch out.
Cinder M.
Place rating: 5 Chicago, IL
Wow I ordered chicken tenders, and a fry today and they got it right!
Caroline C.
Place rating: 1 Schaumburg, IL
The team members were not friendly. They didn’t greet us. I order a kids meal and also had a survey receipt for the free custard. The lady kept telling me to get a snack pack since I’m already getting a custard. I said I wanted the kids meal. When I received my food, the free scoop coupon was purposely ripped off by the employee! I went to the register and told them the free kids custard scoop was ripped off. She said it’s because I got one already. I told her it’s because I did a survey & I paid for for the kids meal that includes the free scoop. I come here a lot & the employees are mostly unfriendly/rude.
Jaime K.
Place rating: 4 Chicago, IL
Yum so good. Recently redid inside which looks nice. Slighty over priced but i live butter burgers.
Cathy B.
Place rating: 1 Streamwood, IL
This location is the worst! Awful customer service! Lazy employees! Rude employees! How is this location even still open! I’m calling corporate to complain! Just God awful!
Ryan M.
Place rating: 4 Roselle, IL
1 burger later and clogged artery I was able to finish my delicious cheese curds
Silk W.
Place rating: 5 Bolingbrook, IL
Burgers, fish, chicken, custard, and many other awesome items on the Culvers menu are what make me want to continue to return to this fast food restaurants. I love the north atlantic cod sandwich. I usually trade mayo for, say it with me, TARTAR. HEHE. I enjoy the pork tenderloin sandwich as an option that is not a burger or chicken. I love the burgers though. The patty melt is fiiiyyyaaaaa!
Ericka L.
Place rating: 4 Streamwood, IL
Two words: Fried. Chicken. Since being back on the chicken wagon, I stumbled upon the magic that is fried chicken at Culver’s. I know chicken and these people know how to fry some! It’s extremely juicy, well-seasoned, and perfectly crispy. I mean it’s like home made! What I mean by that is that it doesn’t have that«manufactured» perfect taste to it… it tastes like I made it… like my mom made it… know what I mean? You can get a 2-pc or 4-pc and it comes with a choice of two sides of either fries and coleslaw(my fav) or green beans and mashed potatoes. I also digg their concrete mixers, of course. You can’t go wrong with a short mixer with cookie dough and Oreos. YUM. I’m here for that…
Alicia K.
Place rating: 2 Roselle, IL
Love the cheese curds!
Somchai S.
Place rating: 3 Hoffman Estates, IL
I live right buy here so it’s my usual go to for quick food. They have great custards, chicken strips, and drench fries. Unlike the hype, I’m not a fan of their butter burgers, they are dry and too meaty for my taste. One negative thing is their drive through. It’s more of a drive and wait. I never get my food immediately, I usually have to wait 10 minutes. And the prices at Culvers is higher than it should be for the quality of their food.
Catherine P.
Place rating: 3 Schaumburg, IL
I absolutely love Culver’s and what they offer. You can eat here to cure a hangover with greasy cheeseburgers, enjoy some pot roast or grab a frozen custard sweet treat. I am a regular diner at Culver’s throughout the area. I love their fried chicken, pot roast and pork tenderloin sandwich. I recommend the pork tenderloin sandwich with mustard and pickles only. They hand-bread this tenderloin which means be prepared for crumbs on your chest and lap if eating in the car. Their fries are always fresh, but ask for salt if you want there to be any on the fries, because it seems they do not salt their fries much, if at all. Ask for this at the window to expedite service. You may also ask for ketchup. Their cheese curds are also a fun side to any meal. It’s a surprise mozzarella or cheddar bite every time and they are always served fresh. The pot roast is another one of my favs, but make sure to ask for extra gravy(on the side) because even though it’s tender and pull apart-able with a fork, it can be a little bit on the dry side, but the gravy fixes this problem. It’s seasoned well and with mashed taters and green beans, you are all set. I’m not supposed to eat ice cream or anything like it, but we went for ice cream this weekend. I tasted my boyfriend’s cement mixer and it was very good. He chose the most random of toppings– kit kat and crunch, but it really worked! Yumm-my! The reason for lack of stars 4 and 5 is because I have ordered chicken sandwiches from here twice now and both times, the chicken was pink in the center… hence, I did not eat my entire dinner either of those visits. :( Fairly quick drive thru service for a place that really does make a lot of their items fresh. They have very friendly employees. To be honest, I have never set foot inside the restaurant, but it looks lovely from the drive thru! ;)
Nelson M.
Place rating: 4 Champaign, IL
Restaurant review Butter burger and frozen custard! Drool fest. Ever since a high school road trip introduced me to butter burgers, I can never wait to go back. Although I can’t taste the butter, it is ranked as one of the best fast food burgers you can get. You also get a healthy serving of crinkly fries which hits the spot. Service is quick and there is usually not a line. To top it off, they have a rotating frozen custard flavor with your other choices being vanilla/chocolate. If you have never had frozen custard, give it a try! Pro: delicious butter burger and frozen custard, quick service, not too busy Cons: probably not too health for your waist line… Hidden gem: Sign up for the eclub, BOGO(buy one get one free) value baskets. Also cheap snack pack options for a small burger with fries and drink on a budget!