Batteries Plus

If I could rate 0 stars, I would. Took my tablet here to get screen fixed and what a waste and joke. I had to take it back 4 times and it’s still not fixed properly. I didn’t want to take it to a random place so I chose here’s thinking it’ll be fixed properly without any extra added issues. Boy was I wrong!!! Customer service is really bad, they didn’t even call me to let me know it was «fixed» and when I called of course no one answers!!!

Call ahead to make sure they have 1) your battery in stock and 2) enough people onhand to get your cellphone battery swapped out.
My iPhone 4s battery was dying, and phone is in perfect condition. I won’t upgrade. They had part in and 2 guys in to have 1 work front and other to fix phones. Less then 30 minutes, and all done and paid for. A bit expensive $ 60 + tax, but comes with 6 month warranty.
No issues so far, and they appear to be able to fix all kinds of cell phone issues.

Not much to say here other than the service I received was both rapid and affordable. I stopped in here on my way home from work for a new battery for my iPhone as well as one for the remote to my car head unit.
The clerk behind the counter grabbed what I was looking for in a matter of seconds as soon as he saw me take the devices out of my pocket saying back to me «iPhone 6 and Alpine head unit right?» He had them installed and was ringing me up in under 2 min tops. This guy was straight up beast mode! I hate shopping for almost anything other than groceries so the speed of service was much appreciated. A+ for service from this gentleman and I wish now that I would of caught his name.
If you are in need of new batteries for any of the devices you might have, this place is a handy pit stop.

If you need a battery for your phones twice all the equipment they have it all don’t throw it out go see the battery play still have the battery good place to do business with

While they have a lot of batteries, and can order more batteries, so the sales process is pretty good. But the service is not. I recently had them order a battery for my GPS. When I ordered it I was led to believe that installation would not be an issue, and they would be happy to install it. When I picked it up, I dealt with the Manager/​Owner, who is only wanting to sell. He did not offer to install at all, and when I asked, I was told they could not do it right away, and it would be $ 30 to install. A big change from when I was in before. So, go ahead and buy your batteries here if you want to, but plan on getting service somewhere else, or wait until the owner is not there

What can I say? The guy was very helpful and knew what they had in the way of batteries. Most importantly, they had batteries for my Canon flash controller in stock when the usual suspects did not. For days that feel like the morning after Christmas for batteries of all sorts, this is as comprehensive as it can get for a local store.

This is a great place. They are not only the only place that carries a battery for my Blackberry Curve 9360, but also the people who know the technical details and provide excellent customer service. Larry is a great guy, who generously gave me a 10% discount after a rude customer insisted that he pick up his battery first, knowing I was there before him.
I am on a business trip with a dead cell battery, and hence a Blackberry that turned into a brick. No words can express how big a difference Batteries Plus has made in saving my business trip, and how grateful I am, for their incredible product selection and excellent customer services.
In fact, they are quite well-​known amongst locals. It is a bit surprising to me there are only two reviews prior to this one.
Anyway, GREAT JOB, Batteries Plus! I LOVE you!

My iPhone 4 battery died New Year’s Eve (couldn’t stand the thought of 2014, apparently). Today (Jan. 2), I called Batteries Plus in Schaumburg to see if they carried iPhone batteries.
Over the phone, he asked for my phone’s model #. He said that he didn’t have it in stock, but that the Glen Ellyn store had it. I was thinking, great… 10 inches of snow, maybe I’ll drive to Glen Ellyn over the weekend. But before the thought had time to crystalize in my mind, he said that someone would be coming over from Glen Ellyn and he would have them bring one, and it would be there in the afternoon.
About an hour later, there was a message on my answering machine that the battery was in.
The battery came with all of the tools I needed to replace the battery and great instructions.
Thanks Batteries Plus for having what I need.
Nice store, nice and informed staff.

This is probably my 3^rd time in this store. I absolutely LOVE the concept of these stores. I bring in anything that requires a funky-​size battery, the employee opens my device, finds the right battery, and installs it. Perfection!
This time I brought in a recordable storybook that was very special to my girls. Their grandma recorded this for them and has since passed. The employee opened the book and lo and behold, it was AAA batteries. I could have done that myself! So he puts new batteries in and it is not working. I am starting to get anxious and ask him if he can please try again because this book was made by someone that passed away. He takes the new batteries out and says the old ones corroded or actually exploded. He proceeds to clean the battery port and then puts the new batteries in. It works! I breathe a huge sigh of relief, thank him profusely and we are on our way.