Top Dog Grooming

The first time we brought our Morkie to Top Dog, he was in and out of the shop within two hours. We were very pleased.
The second time we brought him in, it was on a Saturday morning and he wasn’t done until 5pm that night. We wondered why it took so long for him to get bathed and get a hair cut, and they said Saturday’s are on a «first come, first serve» basis, so there were a lot of dogs ahead of him. They said to call and schedule him on a week day so that he would have a scheduled appointment time unlike the «First come, first serve» Saturdays. So that’s what we did.
We dropped off our Morkie at 9am this morning (a Wednesday) and it’s currently 2:30pm and they still are not done with him. Never bringing him back to Top Dog again, I don’t want my dog sitting in a cage for the entire day when he had an appointment.

I love this doggy spa! They are very friendly and took great care with my Chihuahua. Will be taking our Poodle in for her spa treatment today. Very clean shop. I feel secure leaving my dogs there. And the prices are very nice.

My husband has called several times and I have called several times even left voicemails. No one ever answers or returns your call. Lousy.

Dropped my dogs off at the store in Pooler yesterday. Had a 9am appt and they weren’t ready until 7pm. The store never called us once to update us in why it was taking so long– and they didn’t even groom the the dogs by the instructions we provided them. Absolute waste of money.

This is definitely one of the better dog groomers in savannah! They seem to take great care of my Marley and he never seems traumatized or upset when he gets out! He looks and smells great when he leaves, and I love their ties and bow ties for him. Sometimes the turn around time is slower than quoted but that’s most likely a reflection of a busy salon! Prices are reasonable and they do a great job!

I’ve taken my dog a few times and have been very pleased with their service. My snappy chihuahua feels comfortable with them and I appreciate that. They are very well with accommodating you at short notice and pricing is very reasonable. I will be very sure to try the de-​shedding treatment the next time I go. Staff is also very friendly !

I have taken my dogs many times and have been very pleased with the service. They have a very clean shop which shows your dog will be taken care of while they are there.

A dog place that is scared of dogs, hmmmm. Should be called Bottom Dog Grooming! Took my dog here for grooming. She is hyper but does not attack people and has been groomed many times. They were busy so my dog was dropped off. Minutes later they were calling to come get her and had «locked her in the bathroom» until she was picked up. Seriously? My dog is more scared of you than you should be of her. I did see a lot of small dogs there so maybe they just fear bigger dogs (mine is a lab). Either way, horrible service, or should I say no service. Treated my dog like a vicious beast. Will never go back. Actually I took her to a kennel and groomer down the street and got her hair cut with no problem.

I took my boxer, Daphne, to the Rincon location for the grooming service with spa add-​on. There was one female on staff and she was very friendly; I felt comfortable leaving my dog with her. Daphne looked so bright and clean when I picked her up! The blueberry facial had my car smelling good the rest of the day! I had to leave one star off because her ears didn’t get cleaned. Overall, I will definitely be returning.

It was my dogs first visit there, he got the full service package. The staff was very friendly and really seemed to enjoy what they do. We’ll be coming back!

I’ve been to Top Dog a few times and I brought my Maltese, Rose, in for the full grooming and added on the top dog package that included teeth brushing, nail grinding, blueberry facial and conditioning. They were able to accomodate us same day which was great and my fur baby looks pretty good and smells great! i even bought some of their blueberry cologne for my pup.
I took a few stars away because I have brought my dog here three times and each time they were VERY late getting her back to me. The first time we brought my dog in at 2pm and they told me she would be done 430−5pm. we showed up at 415pm just to check and they said about an hour but they’d call us… and even after 515pm came and went I didn’t call again because I didn’t want to bug them and they’d said THEY would call. 6pm rolled around and since we still hadnt heard anything i called them because they close at 6. they said 25 more minutes, so we drove over to be ready. it was around 630 when we finally had our dog in our arms. we weren’t in a rush that day and didnt have anywhere we needed to be but if we did this could’ve been an inconvenience. The other two times have been exactly like that in terms of time and she still came home with one of her knots still in her armpit, her ears were still dirty inside, and i had to have her nails clipped myself even though I ordereda full grooming and added on the ‘spa package.‘
They seem rushed and I feel as tho they rush thru the dogs in order to accommodate as many as possible. But I would like my dog to really be taken care of and all of the details minded. Last, but certainly not least, they don’t blow the cut hair off of the dogs at all. so when you pick up your dog you get COVERED in itchy hair… itchy white hair in my case. thats soooo inconvenient no matter what you are doing the rest of the day and a day-​wrecker if you have to go back to work after that. I hope they fix that.