David’s Dry Cleaners

BEWARE! DO NOT GO TO DAVID’S FOR ALTERATIONS!
If David’s Dry Cleaning was a student and I were the business’s college professor, David’s would get a total F for customer service, organization, delivery of promises (especially as written on work tickets), and reliability.
As a woman who is short enough to even need petites sized pants to be hemmed, and as a relatively new Savannah resident, I did not know where to take my clothes for alterations. Since I drive by David’s, I decided to go there. The price is a good deal higher than I am used to, and they seem to take their sweet time (a week… sometimes more. I am not so used to this). However, the first few times I dropped off clothes for alterations, a decent enough job was done that I decided to go back.
The past THREE times (between February-​May, 2015), however, the script has been seriously flipped. The first time: pants were not done on the day and time the ticket promised. I had to go out of town for a job interview. Thankfully, though, someone at David’s hustled enough to get the pants to the dry cleaner on the morning of my trip and I was able to delay my departure just long enough to go to the dry cleaner’s right when they opened.
The second time: the clothes I had altered were not there by the promised date and time. Somehow, someone hustled and had the clothes to the store the next day. am convinced that the dress was not hemmed properly, as it is unwearable. Someone took horrible care of my clothing and my request for alterations. No bueno.
The third time: I knew well enough by now to go to David’s the day AFTER my ticket said my pants would be hemmed. I arrive at 7 AM (the start of the business day) and wait for 20 minutes. The shop is still closed and no one is coming to open up. I left, and I came back 6 days later (May 26, 2015). Apparently my clothes – which, according to the ticket, were due on May 20 – were nowhere to be found and were in the computer as not being complete. The woman behind the counter took my phone number and said she would have someone ring me with information on where my pants are. I sit here, like a lady in waiting. My phone isn’t ringing.
The woman behind the counter also gave me the name and location of the seamstress that David’s works with and suggested I start taking my clothes straight to them because the work will be done at a much better price, and it will be done much more quickly. She also said that with the problems she has seen customers have, she would not encourage anyone to bring their alterations to David’s.

All of the dry cleaning businesses in the Savannah area seem to have poor Unilocal reviews. Because of this, I nearly picked one at random. David’s markets themselves as an «eco-​friendly» business, so I picked them over the others.
I hadn’t used a dry cleaner in the Savannah area prior to David’s, so I don’t have much basis for price comparison. The prices seemed perhaps a bit higher than I was used to, but if their plastics are biodegradable and they don’t use nasty solvents as their website says, then I’m willing to pay a bit more.
I dropped off 5 linen shirts for dry cleaning and 3 standard dress shirts for washing. All 8 came back clean, properly pressed, and without any damage. When I dropped them off, I was given a receipt that itemized each shirt by its color/​details. They offered to send me either an email or a text message when they were ready. I received my text as promised.
I received great service here and see no reason not to go back. Maybe this is just an instance where it’s far more likely for someone to write a review when they’ve had a bad experience than when they’ve had a good experience.

This establishment has continued to let me down. I do not know why I continue to go back, but I guess I’m just a glutton for punishment.
They have not fixed stains pointed out for items to be cleaned, they have caused damage to items that I had cleaned, and have potentially lost an item I am waiting to get back.
Be prepared to give specific details for any item you turn into them. If they lose it, they will need all possible information to try and track it down.
Do not go here. You have been warned.

This company was recommended as I was an out-​of-​town bride who needed her wedding dress pressed. We brought all the men’s suits and shirts in as well, for an overnight appt. I told them the dress would need to be ready by 10am on a Friday, as my wedding was at 4pm.
My planner went to go pick it up and when she brought it back, we realized it wasn’t ever (or didn’t appear to be) touched/​pressed. We called instantly and they said they pressed it on Thursday (when we dropped it off) and then put it back in the garment bag. Really? So you press it and throw it back in a bag to get wrinkled, and then call yourselves professionals when we told you the wedding time? This led us to take a closer look and this is when we realized they SNAGGED my gown. I did NOT have a cheap gown and there was NO way to fix it. They ruined my dress!!!
Also, 1 of the guy’s shirts was pressed with the button flap folded the wrong way so we had to bring that back as well.
We had to stay in town longer so we could meet with the owner. He denied any responsibility for the damage. I was SO upset. That being said, he still gave us a refund of the fee paid (just under $ 200!) so clearly he knew he was wrong…
BRIDES BEWARE!!!

I think they are the only professional cleaning outfit in town. When you drop off your clothes, you get a detailed receipt, and when they are ready, you get an email. One time they lost a shirt but they found it a week later, so problem solved.

I have been using them for over 8 yrs. and very pleased. I go to the habersham village location — but they have several locations around savannah ck. them out