Portrait Innovations

I just went there today (1÷18÷16) to get my sons 1 year old birthday pictures and I thought it was amazing! My photographer was Danny and he was so nice and asked us questions like what did we have in mind, is this/​that okay, is that all you wanted to do. He was very good with my son! He was very good at communicating and making sure I was happy! They’re kind of expensive but absolutely worth it! I will definitely be going there again!

Arrived today at Portrait Innovations for a shoot of my 2 daughters who recently were crowned Teen Miss and Jr. teen Miss Massachusetts Tourism. I just wanted well lit pictures of them in their formal wear, crowns and sashes. Brittany did not disappoint. She was light and easy going, putting my daughters at ease. She was professional, honest & most importantly, had a great creative eye. I wouldn’t hesitate to recommend her or return to Portrait Innovations to shoot with her. Thanks Brittany!

Awesome

First, the staff was awesome! The pictures came out awesome! why the one star? Because I was pretty clear that my main interest was high res photos on a cd specifically the same files from the cameras memory card, I was told we would get a copy of all the photos on CD but that we had to buy a printed picture package to get the CD and couldn’t just get the CD. ok, no problem, get home put the CD in and all we have is low res jpgs, the high res image are stored in a PI2 image format that can only be open by software at their studio and only printed on their printers. Had I known this from the beginning I would have kept trying to find a studio that would give me the actual RAW files from the camera and not gone there in the first place. On top of that even the low res images we cannot get printed by places like Walgreens or CVS because we apparently don’t own the copyright of pictures of our own child and instead Portrait Innovations does and you need to get a release form from them. What what? that was deff never ever explained or even mentioned to us during our visit there, if it was it would have been an immediate deal breaker for us.
Maybe this is standard practice at all studios, if so I need to get a good camera and lighting system.

Shelly M the manager of the store n nashua nh is the most unprofessional person I have ever seen, my nephews went there to get there pictures taken for Mother’s Day and when she was done she pulled them up on the big screen and one of them said to their mother they didn’t like one of the pictures of them and she hit him in the chest. I called the corporate office and they offered my sister a $ 15.00 gift card and told them she was a manager so their was nothing more they could do. I wouldn’t recommend this place to anyone. This was by far the worst experiences I have ever had in any business I have ever gone to. Picture people is the way to go

Horrible! Don’t show up early because they will be late! Not even worth getting your pictures done because the people are so ignorant! Came in on a Wednesday and was told the nearest «after school» appointment was on that Friday! Guy kept telling me «you’re next!» But I really wasn’t! Waited an hour and a half for my scheduled appointment… (Yes I showed up early!) 4 people in 2 rooms and they are running an hour behind? Maybe some more organization will help! Won’t go here next year! I’ll spend the full $ 20 for a package and go to the mall!

My husband and I took our 9 month old here in April 2013 after seeing it on a friend’s facebook page. They have packages for less than $ 20, so I figured we had nothing to lose! They have two studios, a great big waiting area equipped for kids and big LCD screens to view and choose your photos after the session. We worked with Stephanie, but interacted with nearly everyone there — all of whom were friendly and helpful. They took millions of photos and all of them came out so cute that of course we didn’t go with the one pose package. We paid $ 150 for a CD with all the pics, plus a whole bunch of large photos as well. We will definitely be coming back. I had no idea what to expect, but they really exceeded my expectations!
PS. The google map icon of this store is in the wrong place. It’s actually located in the plaza with the Border Café and is not visible from Rt. 1.