Jack In The Box

I love the new garlic butter cheese onion burger. It’s one of the best hamburgers the Jack-​in-​the-​Box has come out with. Now I hear that there you’re going to be discontinuing it, why?

They have minimized the menu so much. What has happened to something different? It’s all burgers chicken and 3 salads. No cool sides like poppers or cheese sticks. No more Deli trio sandwich that was the absolute best. Sucks has your food cost gone so bad that there is no longer any selection. Very bummed. I’m not interested anymore

This is my second trip to this Jack’s and the services is on par with other locations. The food is good for ‘fast’, and I discovered they have wifi! :)

This is by far the worst Jack In The Box in Santee when it comes to customer service and food quality. This particular Jack has been terrible since I can remember & I grew up just down the street so I went here often. Recently my dad and I were out early on a Saturday going to yard sales, we got hungry so we decided to stop here because my dad wanted something specifically from Jack. We ordered a breakfast burrito and a breakfast sandwich with orange juice and coke. As we were waiting behind the person paying in the drive thru, a very intimating homeless man came up and starting harassing the woman in front of us while she was paying. She had a young child with her while this man was yelling at her. None of the employees did anything about this. Once we got to the window, I realized the MANAGER was working the window. He did NOTHING to help this woman who was being harassed. In fact, my dad said something to him & he just shrugged like it was no big deal. He said it happens all the time. Don’t go here, whatever you do, just do not go here.

This location is smaller compared to others. «Roosevelt,» the guy who took our order, seemed very unenthusiastic. Probably because he’s working on a Sunday morning. (Oh, no! Real work!)
After getting our drinks, finding a clean table was impossible. They were either covered in crumbs or sticky (see photos). Tried to get napkins to clean off one of the tables, but none were out. As a matter of fact, except for drink covers and straws, no condiments nor utensils were out. (Must be a serious issue with prior theft of condiments here.) While waiting to get napkins with our meal, other people that ordered after us got their food BEFORE us. Not cool.
When I went back up to the register for more sugar packets for my coffee, «Roosevelt» seemed more busy stirring the fries and walking around than focusing on the waiting customers. After asking for three sugar packets, he brought two in one hand, one in the other and only gave me two of them. I had to remind him of the right amount before he took back the one packet he had remaining in his other hand… ok…
I ordered a supreme sausage sandwich combo with coffee. They must’ve gotten a bad batch of sausage from the company because it was the saltiest I’ve ever had at any Jack.
This place can do so much better.

Food is good but the service is lacking. Got my order AFTER people that ordered AFTER me which is one of my biggest pet peeves.
I used to work in fast food as well, so I know why the customers get irritated & how to prevent it.
Went at 11:15, not much of a lunch rush yet, but they totally forgot about my order until I had to REMIND THEM. terrible. This location is very stingy of everything. If you’re that desperate, go to the drive thru only, but make sure your order is correct.

Poor girl at the window was nice enough but the manager is obviously severely under stocked. Great service but damn maybe have one of the four things we ordered

I try not to get fast food too often, but this place is super close to my apartment, and is the default when I’m too lazy to cook, so 3 stars was my rating…
HOWEVER, two weeks ago I visited this place, around 10:30pm after waking up from a long nap in the evening, and ordered the Deli Trio Sandwich combo, with curly fries and Diet Coke.
When I got home I put about 2 shots of bourbon in the diet coke.
I ate the meal, and finished the drink and went to bed.
I woke up about 2 hours later (around 1:00am) and still felt full like the food hadn’t digested AT ALL, and was starting to get a little queazy. I know and hate this feeling. The feeling got worse over the next hour or so and I had realized it was food poisoning when the vomiting started.
The vomiting lasted all morning, and I know it was the sandwich or fries because that is all I had eaten since that afternoon. 3 shots of bourbon does not make me vomit.
The rest of the next two days I was vomiting from the other end. I will never eat at this or any Jack in the Box again for years, as one bout of food poisoning just about does it for me with any restaurant.
One silver lining to this story, I haven’t drank a drop of alcohol since this incident either… well, bourbon anyway =-)

Jack in the Box food is the same no matter which one you go to, so you can depend on that, so the review comes down to staf… PLEASE HIRE ENGLISH SPEAKING STAFF!!! And improve your speaker system.

Where do I start with this place. Last time I was here (week or two ago) they had the most rudest, unprofessional workers I have ever seen in my life. Order was wrong, drove back and told them about the wrong order and they gave me attitude. At that point I did not want my order anymore in fear of what they did to it, because my meal was poorly put together.
I gave them a bad rate on the little survey thing on the receipt not thinking much about it, and the manager actually called me. I was happy to hear an apology and was told I would be sent coupons for my bad experience. Guess what? Did not get those or hear from them again. My friend went there yesterday and his meal was also out together very poorly. STAY AWAY!!!

It’s jack in the box cheap decent food not like it’s gourmet. The service is hit and miss

Jack in the Box is what it is, they are cheap, quick, and quality food no matter what time day or night. I love almost everything on their menu. They have good grilled or crispy chicken, sirloin or regular burgers, and sides like their bacon cheddar potato wedges.
This one in particular is good with drive thru and walk in service. They get you in the drive thru and out in no time flat. If you need something quick and want something that is going to fill you up this is your place.

I love it when Jack in a Box send out their coupons page. Today I picked up a free small order of mini corn dogs with the purchase of any combo. A $ 1.50 value. The combo I bought was the Home Style Crispy Chicken and Ranch combo for $ 6.88. (
)
The chicken sandwich came on an egg bun with crispy but moist chicken breast, crispy bacon, white cheese, fresh lettuce and tomatoes. I asked for a light spread of ranch which they followed nicely. Overall the chicken sandwich was good and I had no complaints. I was very happy that the lettuce and tomatoes were fresh and abundant. (
)
The fries were very good. They came piping hot and perfectly salted. (
) The mini corn dogs were good. They outsides were crunchy and the little dogs inside were tender. They certainly were not State Fair quality, but for a $ 1.49 for a small order, they were a nice tasty little treat. (
)
They place was clean, well staffed, and the crew was on point. I would be happy to re-​visit this location. (
)

Great service here inside and out. I mostly use the drive-​thru and they always ask how the service has been. I have been coming here since 2003 and the service was always good but has really gotten better in the past few years. I especially like the Asian woman that works weekday mornings. She remembers me and always has a nice word no matter how early it is.
They were a lifesaver after the big blackout last September. I had to get to work at 8:30 am the next day and they were up and running and serving their egg sandwiches and usual breakfast fare just several hours after power was restored. They saved me from having to eat bread and oatmeal that day!
The drive-​thru is fast and I can’t remember them ever screwing up an order. I rarely go inside since I like to avoid the scuzzy teens that hang out inside and in the parking lot. But overall, this is a nice neighborhood place to grab a quick and cheap meal. If you are on a budget, you can’t beat their cheap burgers and the 2 tacos for 99 cents.

Yes, I’m reviewing a Jack in the Box. But this is no ordinary Jack in the Box. This place truly deserves to be reviewed. They are awesome here.
This place is right on my way to a friend’s house in Santee, and I sometimes go here when pressed for time and need a quick dinner. I’ve been here probably 7 times in the last year. EVERY time I’ve been here, I’ve left thinking, «Wow, they’re good.»
Unlike pretty much every other fast food place out there, I think they truly care here. I’ve never been asked «how was the service» before at comparable places, but I have been asked that question EVERY time here. Moreover, their food is always fresh and hot, especially the fries, which feel like they’ve come right out of the deep fryer every time.
While I ordinarily wouldn’t review a fast food place that’s just A-​OK, this place is the exception because – when compared to other fast food restaurants – they are as good as it gets. The management is clearly doing something right.

They have really upped the quality at this location. The last several times I have made my way through here on my way to school they are VERY quick clean and polite.
I know it is due to coaching but their is always a friendly goodbye and hope to see you again soon attached to every visit. Coaching or not at least they appreciate the business at this location unlike other stores.
btw funnal cake!!! great alternative if the doughnut store doesn’t have some thing good!!!

Just your average Jack, I recommend the drive the drive through! The seating is often loaded with teens that have no where better to be and even less manners… The staff is always pleasant and they have never got my order wrong.

Jack in the Box is like an old friend. You dont see them much but when you do, you always smile and have some good things to talk (eat) about. 2 tacos for 99cents cannot be beat. The hamburgers are always fresh and taste better then most fast food places. Oreo Cookie shake… Im listening! Jack used to be a lifesaver for me when I lived in up Santa Barbara. I was making like 5 bucks an hour so we barely had enough money to get a 12 pack of Keystone Light and some grub. For 3 bucks we would get 4 tacos and a jumbo jack on sourdough. Back in the day they used to let you get your burger on sourdough for free and we thought it was the greatest thing ever. All good things come to an end though and now they charge you something to get it on sourdough. Anyways… this location is right across the street from my pad and its usually crowded but they pump out your grub pretty quick. They even have one of those space age machines inside where you dont even have to talk to anyone to order. You put your money in, hit the touch screen and tell them what you want and then wait for your number to be called. Somewhat cool, somewhat lame all at the same time. Friendly workers for the most part. Overall a good Jack in the Crack!