NMS 1548

I’ve only lived here for two weeks and I am trying desperately to leave. You can hear EVERYTHING from the people around you, and «management» in the building is NEVER in the office. If you want to be frustrated beyond belief and never get good sleep, by all means, do it.

Despite the fact that I pay a huge cost for a tiny space — I cannot agree more with the bad comments below. The noise here is totally unbearable. The windows do not block out any noise at all and if your windows are facing the alley way I would ask about the dumpster truck that comes at 7am every morning where you hear a bunch of bottles being dropped into a large metal can right outside the window. It really is unbearably loud and makes me jump every morning. This morning they came at 5am which really wasn’t what I wanted to hear on a Sunday morning! The whole time all these constructions have gone on they have refused to clean the windows and my patio furniture is ruined from the dust… not to mention the construction guys that can see in my window every day. I have been kept up all night from construction noise many many times and my complaints were simply brushed off. NMS claim to be top of the range quality apartments yet the walls and floors are like paper and so we all have to take our shoes off at home and turn the TV down etc.
The leasing staff who I asked to reconsider my lease or help me find another apartment with NMS are very unfriendly and inconsiderate. One person in particular that I am not going to name and shame but she has zero consideration or sympathy for the situation of others.

Great community and friendly managing staff. Location is central and convenient.

currently still living at this property. working with NMS team on a number of requests and they are taking excellent care of us.

My family and I enjoyed stay in Luxe 1548 6^th, it was a great days in Santa Monica the staff behavior was fabulous since the beginning, special thanks to Irina, Anastasia and Ayoni for their usual support
Ali

Lived here approximately 6 months. We had a 2 bedroom, 2 bathroom apartment overlooking Colorado Blvd.
Good Points (5 stars):
a. LOCATION
It simply does not get better than this. so close to everything in Santa Monica. We walked to everything: restaurants, food stores, beach, 3^rd street promenade, parks, etc. Fabulous location. We absolutely loved it. It was fun.
b. CLEANLINESS
The building was maintained so well — super clean. The maintenance/​cleaning guy was always around vacuuming, cleaning floors, etc. It was terrific!
c. AMENITIES/​MODERN LIVING
Very modern apartment living: granite tops, stainless steel appliances, soaking tubs, good quality carpets, etc. It was all about clean lines, neutral colors — easy to live in and get adjusted to. Some of the apartments even had balconies (ours did) and wooden floors (ours did not).
Bedroom sizes were great — bathrooms were very large. Actual living space (i.e., living room/​dining room) was a bit tight but we were comfortable.
Medium Points (3 – 4 stars):
a. ADMIN
Never had any issues with the office folks — generally easy to talk to and most were very helpful if we had questions and/​or concerns. The building comes with a Concierge (hours are a bit limited but not too bad) and he was so helpful (delivers packages, helps take care of small maintenance issues, etc).
b. MAINTENANCE
Work orders were addressed on a relatively timely basis. Some things took longer but other things were handled right away. The crew was very flexible (if you called them for item A but showed them item B while they were fixing item A they were very helpful and tried to take care of both items even though your work order only covered one item). Only two cents were that they should do a better job about paint — we had one work order that required paintwork at the end and the crew was a bit sloppy with the work — colors didn’t quite match and the job was not well covered. Considering the amount of rent one pays for these places, the jobs should be better done.
Low Points: (1 – 2 stars):
A. Noise from the Street
Just unbearable sometimes. The construction on Colorado was a real pain. We thought we’d be spared and it did not work out that way (we were on the upper floor). The folks building the train on Colorado are authorized to work ²⁴⁄₇ which means you can have jackhammering going on at ALL hours (yes, even 1 am). We did not expect that. The windows only block so much. It’s simply too much noise.
b. Thin walls
We were lucky our apartment only had a neighbor on one side. The walls are not simply not thick enough. We heard the neighbors’ dinner parties, jamming sessions, girlfriend fights, you name it. It was a real pain. Luckily most came to an end by midnight but some nights it was a pain.
c. ALLEY parking
To get to the underground parking, one is require to go thru the alley behind the building. It was often clogged with delivery trucks, people trying to cut thru to avoid traffic on Colorado, moving trucks, etc. Sitting for 20 minutes behind the FEDEX truck was not my idea of a fun morning.

Lived here for 2 years. Location was great (save the crowds of bums everywhere, but that’s Santa Monica, and we never felt unsafe). Careful when you sign an annual lease because they raise the rent 10 percent (and 20 percent for month to month) which I thought was forbidden in Santa Monica. Also, they keep the vast majority of your security deposit, no matter how clean you keep the place.

It’s hard to imagine there isn’t more to the other tenant’s story. I’ve been here over a year and love it here. I also know Nancy and she has always been very sweet to me, my wife, and my friends in the building. People i know who have left haven’t had any problems and are sad not be here any more. It is true the building next door can be somewhat noisy but it’s rarely noticeable or late and i haven’t heard them in months.
I have a view of the city (and on a clear day the mountains), a six block walk to the beach, a lot of space for the area, a well kept building, with a really cool group of people running it. I really doubt your going to find much better in the area.

No matter what you do, DO NOT LIVE HERE!
I lived here for 4.5 months (did not renew my lease) thinking it was a great location, modern living, and of great convenience. None of these things matter when the leasing office makes it their MAIN objective to drive you mentally insane. Most specifically, the head of the leasing office, Nancy. This woman is a shark, making sure that every day was about weening more cash out of you for this or that. Upon moving in they made several promises, making it seem like they were going to make our lives as easy as possible. Don’t be fooled. After signing the lease and moving in, they act as if such conversations never even took place.
One of which was that we would most definitely receive our insanely high security deposit of $ 2500 back, not only did we not get it back we were charged $ 300 over this amount. All to paint and clean the carpets of a miniscule 800 sq. feet apartment, which we had left basically untouched. Unless you’re a barbaric animal, how much damage can anyone make in 4 months??? If we did not pay $ 300 they threatened to take us to court (for the 8^th time).
Every month was selling your soul, to avoid the court cases Nancy constantly threw at you. A few times a week we would receive phone calls that we will be taken to court if we don’t stop making noise. Tell me, how does a couple who doesn’t have a tv, or a sound system, or ever have more than 2 people over make so much noise. We spoke to our neighbors because after a while the calls were getting pretty ridiculous, and they told us not only was it not a bother they didn’t even know the apartment was occupied. Yet the constant babies crying and the weekly parties thrown across the courtyard that kept us and our fellow residents up at night, were never dealt with.
This is not a review from bitter residents because we have moved out and are very happy at our new location. Today we realized that the problems from luxe just seem to keep following you everywhere you go. No one deserves to pay almost $ 3000 a month and live in absolute hell. So this is a warning, before we left we spoke with other neighbors, who all were complaining about the same issues. So be warned, there are much more comfortable places to live in Santa Monica.