Keyboard Concepts

Santa Monica, United States

4.5

Closed now

11 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 310-586-5588
Website:
www.keyboardconcepts.com
Address:
3232 Santa Monica Blvd, Santa Monica, CA, 90404
Santa Monica
Nearby public transportation stops & stations:
0.7 mi26th Street/Bergamot
0.8 miWilshire / Barrington
1 miExpo/Bundy
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Bussiness info

Accepts Credit Cards
Yes

Today

Today 10:00 am – 7:00 pm
Closed now
Local time (Santa Monica) 19:04 Monday, 9 June 2025

Business hours

Monday 10:00 am – 7:00 pm
Tuesday 10:00 am – 7:00 pm
Wednesday 10:00 am – 7:00 pm
Thursday 10:00 am – 7:00 pm
Friday 10:00 am – 7:00 pm
Saturday 10:00 am – 6:00 pm
Sunday 12:00 pm – 5:00 pm

Description

Specialties

Sales of new and used Grand Pianos, Upright Pianos, Digital Pianos, & Player Pianos.

Rental with option to purchase.

Financing available.

Full service Sheet Music & Accessories Department.

We take trade ins, and are expert advisors on everything piano.

Purveyors of new & used — Yamaha | Bosendorfer | Schimmel | Steinway | Knabe | Clavinova | Disklavier | Avant Grand| Modus

History

Established in 1983.

Corporate Headquarters and show room established in 1983 by retail veteran & piano technician Dennis Hagerty. 1992 the Yamaha acoustic piano line was awarded to Keyboard Concepts based on their high quality service & retail track record. In 1998 Keyboard Concepts opened it’s second location in Thousand Oaks (relocated to Agoura Hills in 2007). In 1999 Keyboard Concepts acquired David L Abell Fine Pianos in Los Angeles. In 2003 Keyboard Concepts opened it’s 4th location in Santa Monica. In 2004, the 5th Keyboard Concepts store opened in Tustin. Today Keyboard Concepts is nationally recognized as a top dealer of fine acoustic pianos and remains one of the healthiest music retail companies, despite the economic downturn in 2008.

Meet the Manager

Jeff B.

Manager

Jeff Bauer started playing the piano at age 11, and continued the musical path to eventually gain a BA in music composition from UCSB. It was during his time in college that his fascination with the mechanics of the acoustic piano began. He has worked in the retail piano industry since 1993, and joined Keyboard Concepts in 1997. He has extensive technical knowledge about the piano, and is well versed on various brands and vintages. Currently Jeff also composes original music, and you can hear some of his recordings at: bauer​house​pro​duc​tions​.com

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11 reviews of Keyboard Concepts

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Place rating: 5
Los Angeles, CA
It was a great experience at Keyboard Concept. I walked in and was educated about each piano and brand, about all the pros and cons traditional vs digital, and I was lucky enough to take advantage of a tax-​free promotion they had at that time. The staff is incredibly knowledgeable and music educated.
I was buying a piano for my young kids. Thank to Jeff for all his time and knowledge. I highly would recommend this store.
Place rating: 5
Los Angeles, CA
I am a piano teacher part time, and this really is my all time favorite piano store. I used to go to the one in Irvine, but when I moved to Brentwood, I am glad that I found one even closer to me!
I buy books here and they give a great teacher discount. I sometimes do shop online for books, but I think it’s great to be able to look at the actual sheet music that I am buying and usually ends up being around the same price if not better.
I have also purchased a personal piano from them (Yamaha B2SG2) for my apartment as well as a grand piano for one of the businesses I work for (Yamaha C1X). Both pianos are faring great so far (knock on wood)! ;-)
They have always been very professional and easy to work with, and after all of the shopping around I have done for these two piano purchases, am almost certain that they have the best price for Yamahas on the market.
I recommend!
Place rating: 1
Pacifica, CA
I went in to this piano store to ask a few simple questions. There were two employees neither of whom offered to help me. They were rude and more interested in their coffee and conversation about 90’s rock. When I asked my question to them politely, I received a rude answer laden with attitude and snark about piano wheels being called casters not wheels. They then returned to their own conversation. If you’re looking for a place with excellent customer service as well as knowledgeable staff go elsewhere.
Place rating: 5
Los Angeles, CA
I’m a new fan of Keyboard Concepts located in Santa Monica. I was in the market to rent a Yamaha piano for about 9 – 12 months. We have plans to buy a new piano in about a year. We walked into the store and met the manager, Jeff. He was oustanding in customer service.
Jeff showed us different grades, styles, conditions of pianos and discussed the different qualities & downfalls of each paino. He also took time to show us the new features of the pianos made today (silencing, electronics, recording, etc.). Throughout our entire experience, he was very informative and patient.
Because of Jeff’s great customer service, we decided to rent a piano for several months. Let my piano lessons begin! Woo hoo!
Thanks for your help, Jeff. We’ll be back around in a few months to discuss the purchase of a new piano!
Product Quality: A!
Service Grade: A!
Worth the Money Grade: B+
Overall Impression Grade: A–
Place rating: 4
Los Angeles, CA
I was quite impressed with the amount of sheet music they had on hand. I figured they would have to special order for certain composers, but that wasn’t the case here. Their selection of classical music was quite large as well, could of stood there for hours browsing through all the books
They also had a lovely selection of Yamaha pianos. I’m not too much of a fan of Yamaha however all the instruments looked beautiful. They do allow arrangements to rent pianos if financing for a new one is out of the question. Customers can also bring in old used pianos to trade, depending on the year, make and condition it’s in.
Parking was easy to find and if you check in on Unilocal they offer a discount on specific merchandise. The customer service was fine and helpful, however, when I talked to the owner I asked him a direct question in regards to the pianos and for some reason he kept on wanting to dance around the subject and wouldn’t answer me directly? Thought it was weird. I had to ask him four times before he gave me a straight answer.
Over all great music store, with a large amount of variety.
Place rating: 5
Los Angeles, CA
Wonderful selection of pianos and keyboards in a friendly and professional store. You can find everything from a beginner digital keyboard to an extremely high end acoustic grand piano. They rent pianos and keyboards if you are not in the market to purchase. Plus they have an extensive selection of sheet music and supplies (one of the last remaining LA stores that actually sells sheet music!). They also refer out for piano tuners, piano repair and music teachers. Full service shop — knowledgeable and helpful staff.
Place rating: 5
Van Nuys, CA
Keyboard concepts in Santa Monica is a great place to get everything for your piano.
Great and quick customer service and very knowledgeable staff. They have a great selection of pianos and so far always had any requested sheet music in stock.
Place rating: 5
Los Angeles, CA
This is by far the best piano store in all of LA. I regularly pick up my sheet music for my students here and I always have my piano recitals here. Their recital room is fantastic! Not to mention the staff are wonderful people and very helpful. So thankful for Keyboard Concepts!
Place rating: 5
Beverly Hills, CA
I am a regular here, I teach piano and play professionally. The staff here is as good as it gets, and they have a wonderful sheet music department. If you need any advice on pianos, or want to get a great piano, there is no better place in town.
Place rating: 5
Los Angeles, CA
Quite an establishment – come here if you want to walk away with a great piano. As a university professor and a piano teacher for over 15 years, and have always come to this shop for all of my piano and sheet music needs. Keyboard concepts has always been there for me whenever my students are in need for a piano upgrade, or a new piano itself. The staff is extraordinarily kind and helpful, and I always feel comfortable sending my students there. They treat their customers with the highest level of respect, and provide for them the piano that fits their needs and budget. I have always felt comfortable teaching on the pianos that have been sold to my students.
Place rating: 4
Los Angeles, CA
I don’t have experience buying an actual piano here, but I have purchased plenty of sheet music for myself or my students. Good discount policy for music educators. Decent variety of sheet music and methods. Friendly and helpful staff who can order anything you need. They do have a lot of keyboards in here, so if I ever need one, I know where to go! Convenient enough location right on Santa Monica Blvd in West LA with ample parking in the back.