Hopper Douglas, MD

I found Dr. Hopper to be a lovely man. The only reason I didn’t put a higher review is because I didn’t go to him with any particular health issues — I just wanted a prescription renewed and an order for blood work. He was very courteous, listened to me and took care of what I needed. Gabby, the receptionist is bright, efficient and as friendly as can be. The office was clean, everyone there seemed professional and focused. I have nothing bad to say about my experience visiting this office.

This guy is a scam artist, trying to sell you his proprietary vitamins and weight loss supplements while failing to practice actual medicine. Unnecessary medical procedures (good reimbursement for him) and propagating erroneous science (nanobacter feeding on calcium as a cause of one’s disease) just confirms what a quack this guy is. Stay clear and get a real doctor.

Unfortunately my wait at Dr. Hoppers office is always long, before I am seen. On average I wait about 30 minutes. His bedside manner is atrocious. He will only allow 1 question and makes it known that he can’t get out of there fast enough. I would never recommend him. I am currently shopping for a better MD

You want to wait hours if not all day at the doctor? This is the place for you.
You want to be in the least private room to discuss your medical problems while the staff learns how to use their equipment? This is the place for you.
You want a doctor who’s rude to you while you ask him about your medical problems? He’s the guy for you.
You need Dr. Hopper to refer you to a specialist because of insurance purposes? Expect to wait a month before his office manager sends the initial submission to your insurance company for this request. This is exactly what happened to me, even after constantly following up with his office manager to get this request in. After waiting for a month to be referred to a specialist I could not take it anymore and when I confronted the ignorant office manager she went crying to Dr. Hopper who then told me I should probably find another doctor!
So yeah, after wasting a month trying to get his office to refer me to a specialist per my insurance, I now need to find another doctor who can then refer me to a specialist because of these IDIOTS. The silver lining here is that I feel like I dodged a bullet by not staying with this doctor. I don’t trust Dr. Hopper or his staff with turning on a light much less with my health.
Oh yeah, and if you’re gay… good luck. He knows as much about LGBT patients as I know about quantum mechanics (nothing). Not sure he knows he lives in a big city with lots of gay people and some of those people are his patients.
This is seriously one of the worst medical practices on the West Side. Avoid this place like the plague. I’m only with Dr. Hopper because he was assigned to me by my insurance company 3 years ago. I’ve seen him three times and each visit has been horrible. The incompetence of his office staff bleeds into the rest of his office — and then he defends their incompetence. Dr. Hopper puts the incompetence of his staff over your own health — just think about that.
Seriously, read over some of the other reviews (on Unilocal,google, healthgrades, etc.) and see if you find similar complaints — you most definitely will.
Where there’s smoke, there’s fire. If it quacks like a duck, it must be a duck. Many people with horrible experiences here, expect horrible experiences here.

Do not listen to these other reviews, I am the pickiest person on Unilocal and Dr Hopper is awesome. His staff was sweet, kind and pleasant. The nurse was concerned and gentle. Dr. Hopper listened and I really felt he cared. I have learned if you first show respect, it will come back to you. I highly recommend Dr. Hopper and feel I’m in good hands.

If you go here, don’t even bother getting an appointment. While he is a very nice doctor, you will spend your entire day waiting. I had an 1120 am appointment — and it’s 12:50 and I’m still waiting to be seen. I might as well have been a walk in.
Another 5 – 10 minutes they’re telling me. Mind you, this is a follow up appointment to bloodwork. I had to come in for the appointment because the receptionist wouldn’t let me get in touch with the doctor directly. She said I had to come in for an appointment — and my bloodwork was normal. I was the one who initiated contact — if the office called me to come in to discuss abnormal bloodwork, that would be one thing.
I’m totally over this. I waited for almost an hour my last appointment too, but I was willing to let that slide because that was actually a necessary appointment.

This is the WORST doctors experience I’ve EVER had in my entire life!!!
I went to the ER on Thursday, June 11^th. I saw two doctors who believed I fractured my kneecap. They told me I needed an MRI but in order to get one I had to go to a family doctor to get the referral for the MRI. Simple, right? Long story short, my insurance sent me to Dr. Hopper. I had an 11 AM appointment with Dr. Hopper. I waited in the waiting room for over two hours!!! Then, I waited another hour to speak with Dr. Hopper. (It’s also upsetting no gave me an ice pack for my hugely swollen knee). He really didn’t do anything to tell me what was wrong with my knee since I needed the MRI. His only purpose was to give me the referral. I still don’t understand why it took three hours to get a simple referral.
But the problem is not Dr. Hopper. The problem is his reception desk. Specifically, the main receptionist. She seemed like a very nice lady who actually cared about my condition. She even helped me to the door since I was in crutches– very nice of her. She told me she would process the referral as «URGENT» and I should hear back from my insurance that it’s approved by Monday ⁶⁄₁₅ or Tuesday ⁶⁄₁₆ at the LATEST.
Monday– nothing. Tuesday– nothing. On Tuesday, June 16^th, I called my insurance to ask what the holdup was. They looked into my case and realized the problem was on Dr. Hopper’s end. The receptionist did not mark my referral as «urgent» like she said she would, but as «STANDARD» which would take 7 to 10 days to process!!! How would you like to have a possibly fractured kneecap and your doctors office actions show they do not care? Or worse, even remember to make you a priority?
I called Dr. Hopper’s office and that receptionist answered the phone. I told her what happened and that I needed it to be processed immediately. She said she was «busy» and would do it and call me back in «30 minutes». Two hours go by I still did not hear from her. I called again and she did not do it. She said she was «busy». Again, she told me she would call in «30 minutes». I hung up and then realized that she SHOULD be «busy» with my case since I had been waiting FOUR days to receive something that should have been SAME DAY!!! I called her back and said, «no you have to do it now». She said she did, she sounded very childish on the phone and that was the moment I realized this office has no business even being open & that woman should never have a job that requires people’s health.
Once, she marked a simple «urgent» to my referral, it was processed within «30 MINUTES»!!! Wish she did that in the first place!!!
I was able to get my MRI right away. However, they sent the results to Dr. Hopper’s office. I should have received my MRI results by yesterday Friday, June 19^th. I never heard from Dr. Hopper. I called the office at 3:30 pm. The receptionist (same one as always) answered to say that the doctor has not even looked at it. But she will call back with the results in 30 minutes. SURPRISE– SHE NEVER DID!!! I called back and only got the answering service.
Now it is Saturday, June 20^th– a full NINE DAYS of dealing with their crap & STILL NO ANSWER!!! Because of course they are CLOSED for the weekend (by the way Dr. Hopper’s office– please state your office hours over the phone or post your office hours easily for someone to find them! I had to search multiple sites for your hours– it should NOT be that way.) However, there is an option for a patient with an urgent matter to leave a message and you are promised to hear back within «30 minutes» from that woman. Lady, if you say you’re going to do something– DO IT!!! I’ve been calling and leaving urgent messages with Dr. Hopper and of course I have not heard a single thing. YOU SHOULD NOT BE IN BUSINESS!!!

Follow-​up: Well, due to not wanting to be bounced around to too many doctors and hoping I had just caught this physician on a bad day months ago, I returned.
I had completely forgotten I wrote a review back in August until today. That day was very alienating and upsetting.
However, Dr Hopper has been more thorough and thoughtful since our initial meeting. I didn’t ask many questions as I’d been sort of rebuffed before, but I think he was more willing to discuss my medical concerns.
Perhaps our personalities weren’t a perfect match, or perhaps circumstances were off before. But I think he is genuinely kind at the root of it all. I gave it another shot and everything was fine. I also should add that they were able to see me for a follow-​up immediately after receiving some test results. I recommend giving it a shot. He just likes to get down to business. Otherwise he seems like a genuinely good person and perhaps with more interactions a better relationship grows.

I met Doctor Hopper today as i had a bad experience with my lady doctor. Parking was easy. I must say he was pleasant plus the assistants, Dr Hopper met my needs! and was extremely pleasant. I cannot go with all the bad reviews after judging myself i found him pleasant and wonderful. Seriously people he met president D’wight D.Einsenhower., enough said! No go figure!!!

This was the most oppressive Dr Visit I have ever had. First off they treated me like a criminal, leaving my patient room open and having another nurse come in. Then the women pricked my finger so bad for my glucose I was dripping blood all over the floor and in a small patient waiting room and when I asked Norma the nurse to help me she sat at her at her computer, then another nurse had to re tell her. Then in my visit I am diagnosed with arthritis and type 11 diabetes the doctor barely touched my neck and said he just saw subcontanius fat and didn’t even check where my neck has a problem. Not to mention he said and I am serious «eyes fingers knees toes» down my body not even touching them and said it was fine, no eye test (i am diabetic). Then I lose my perscription for test strips, along with my identification that afternoon, so since Tuesday the nurse has told me he is calling in the test strips, insulin, and that my syringes were sent electronically. CVS keeps saying he has not called in the test strips, Only to find out today Friday from another nurse that they never called in the test strips and the other Norma lid to me. Then the women on the phone today has the nerve to say they are professional. Come to find out from cvs today my syringes perscription were not even sent. I said it is not like test strip for diabetes are narcotics, I am a college student and can buy them over the counter but having my insurance covering them makes it free, and she told me it is up to the doctor. I told her stop playing games with me if he is not gonna fill it do not tell me he is and this has been their game since wens. I live in Brentwood and the doctor had the nerve to tell me that my CVS pharmacy on Wilshire «doesn’t sound like it’s Brentwoo». I was like is this dude serious and then he goes on to tell me «He does not know me» and I am like wow I need to find another doctor, its is only my life that they are messing with when it comes to my insulin.
To make matter even worse he called me a few hours ago trying to intimidate me saying he read my Unilocal review. Then he and his practice admitted that two of three perscriptions were not sent in and if I wanted them I would have to come and get them by hand and he would not call them in. I am a type 11 diabetic and I have two syringes left. For him to demand that I come in and refuse to do what is ethically sound and appropriate in regards to his oath as a medical doctor is absolutely ridiculous. It speaks of his moral character and his lack of maturity as a compassionate human being. It is also malpractice, please if you are obauma care medical recipient be prepared to be treated as a second class citizen and then prepare yourself to have sub par third world country doctor care.

I agree with everything said on here and for anyone who thinks any of the comments are exaggerated, they are not.
The office and clinic itself look neglected at best. It looks as if it were an old business with dusty epmty conference rooms card board boxes, stacks of random papers and dirty ceiling lights that sometimes are half burned out. Their technology seems to be just as archaic and unorganized.
The staff and nurses are great. Caring, hard working, competent and seem to be making the best with what they have, which isn’t much. But doctor Hopper is deplorable and remiss almost to the point of criminality. I am not sure how he has gotten as far as he has in his professional life. He seems to be equal in his dislike for his profession as his incompetence.
In my experience he has been careless with my condition, insensitive and has many times been wrong with what is wrong with me. He is obstinate and ornery and I’d advise anyone to avoid him completely.
Personally, I’ve gone in needing basic first aid care for a wound and because I didn’t give «sufficient» enough information as to how I got it, was told that I was «refusing to be treated». He then refused to dress my wound and advised me to go some where else. How a doctor could interrogate a person in such a vulnerable state is beyond me and then to not provide simple care?! It’s crazy!
As to the crock supplements, not him or his staff have ever pushed them on me but the advertising brochures are in every exam room.
I’m under LA Care, so he was assigned to me. It’s my understanding that LA Care is insurance for lower income persons, but this level of care is insane. I wouldn’t wish it on anyone. My advice to those who don’t have much of a choice is to research everything about your condition that you can. This way you can go in educated, and frankly you will probably have a better idea than him. Demand (because he’ll be doubtful and obstinate about everything you say) the care you think you need and then demand a specialist. It shouldn’t have to be but it is a struggle with him.
I’ve read the comments that he doesn’t give out referrals easily, this is true. But aside for the wound, I only have gone to him for referrals and I’ve had to fight to get each one. And good that I did! I would never have gotten the treatment I needed if I would have settled with him.

We were introduced to Dr. Hopper last week thru my mother-​in law. My wife had been afflicted with severe pain episodes and other strange symptoms that were bad enough to take her to the ER at West Hills hospital. After some questions of her medical history which turned out to be irrelevant, they followed up with some routine tests, all of which came back negative. A possible Fibromyalgia attack was mentioned, but the ER Dr. who seemed distant and uncaring to my wifes suffering, became even more-​so thinking that maybe we were trying to get some pain medication. I was extremely put off, even angry, but kept my cool as best as I could in hopes of finding out what was wrong with her. They gave my wife a shot of morphine and sent us packing. She told us that she was NOT an expert in myalgia pain. After we got home my wife spent the rest of the night puking up the morphine. Two days later, on Friday, we got an appt. with Dr. Hopper. WOW! what a difference. He was caring and concerned. He listened intently and sincerely to what we had to say, then asked a few questions and suggested that her illness might very well be neurological. He told us to make an appt to get some additional testing done, blood panel, etc. then, he even suggested that we might consider a holistic approach, and in the very least, in conjunction with conventional medical treatment. This Dr. was extremely professional, caring and didn’t look at my wife and myself as some drug addicts looking for a fix. And, for him to be so open minded by telling us to consider a holistic approach, well it was very refreshing. We are going back to see Dr. Hopper for the addl testing, and I have 100% confidence that he can help us.

Not only did they find a way to squeeze me in THE SAME DAY but Dr. Hopper really took his time to explain what was going on with me in detail, & in details that I understood. I’m already referring all my friends in the area and it was just my first visit! The receptionist and nurses were extremely friendly and helpful. It’s hard to find a good primary doctor and I am very picky so it was refreshing to find a doctor that I felt comfortable with.
Two thumbs way up

Beware they are ripoff merchants. Went for a check up and asked then specifically to only do the necessary. However they went to town on me and I now have a bill of almost $ 900. I am a healthy person. I guess I have learned the hard way. never again.

I have to agree with Dr. Hopper’s comments here. He runs an excellent practice. The staff is friendly, efficient and articulate, the office is clean and inviting, and he himself is a kind, thoughtful, and patient physician. One star off because sometimes they get a bit behind schedule, but once you get in to see them you understand, because they really take time and care with each patient.
Keep up the good work, Dr. Hopper. Most of us appreciate you.

Wow. This was the dirtiest, most unhealthy looking Drs office I have ever been to. From the moment I saw the fly tape above the front door, to barely being able to read the forms because they had been photocopied so many times, to waiting an hour to be seen, to the trashy paper gowns, to Dr. Hopper thinking it was ok to tell me to get dressed with him still in the room, everything about this visit was bad.
I want a doctor who is interested in getting to know me, learning about my medical history and discussing my concerns. I felt like all he did was kick my tires a little, shrug his shoulders and tell me all looked good.
I feel bad for the nurses who seem pretty nice. I suggest they look for a new doctor too.

I have to agree with most of the less-​than-​favorable reviews, especially sparky n. I, too, am baffled at how stoic and unfriendly this doctor is. I’ve seen him about half a dozen times and I was super busy so didn’t have time to select a new doc. Well, I’m definitely NOT going to him again.
Before I go on, I must say that the medical assistants and receptionists are super nice and accommodating.
The doctor, himself, just comes off as cold. I thought it was just me but each time I saw him, he showed up late, didn’t apologize for keeping me waiting, and gave off an air as if I’m inconveniencing him for showing up and being proactive about my health.
See him at your own risk.

I have been going to Dr. Hopper for almost a year now. He is a god-​send. I was so happy to stumble upon him since I couldn’t find a doctor who does the Vit C and Poly MVA intravenously. He is a very kind and intelligent man. It’s true that the office looks run down but the quality of care I get far outweighs the look of the office. The receptionist and nurse are very courteous and always call me when they say they would. In fact, they send me a reminder email a day before my appointment. I have met many happy patients there so I don’t understand all the bad reviews but I guess you cannot please everyone. As for me, I would never go to another doctor. I’ve never had any issues with him and would highly recommend him!

What a horrible experience! The receptionist had to print up my new patient paperwork (no idea why they weren’t ready) on an ancient computer which took literally 15 minutes. They were copied so many times I had a hard time reading them.
I was then told that my insurance who assigned me to Dr. Hopper shouldn’t have and he would see me as a courtesy. Talk about not feeling welcomed. I sat in the cold… it was 45 degrees that day and they had no heat on until Dr. Hopper was ready. His first agenda was explaining insurance to me. I was more interested in talking why I was there, but he was not ready to hear about that. He then proceeded to tell me that he did not think we would jive since he does not give out referrals often. All of this is more information than I needed and had me on the brink of tears. Never have I felt such negative energy from a doctor, especially one who I was meeting for my first time. Then he asked me to show him why I was there and scoffed that he normally wouldn’t send me to a specialist but clearly did it to get me out of his room.
I was so distraught from my visit that I was ready to get out of there. I then had to wait a solid 10 minutes while the receptionist tried to get her computer to turn on to run my card, which never happened. I ended up giving her all the cash that I had on me and have to try to remember to send her a check for $ 3.
Thank the lord I went in there for a referral and not an exam. This man was as cold as his office.

i’ve been to this doctor about 4 times in 3 years. i have never gotten seen him less than an hour after my scheduled appointment. he brings in a dozen people at 5, then sees them over the next 2 hours, it seems.
he won’t even let you through the door unless you sign a form saying you won’t hold him responsible for malpractice.
my last 5 minute appointment ended with him saying there was nothing he could do except to suggest some herbal remedies that they happen to sell at the front counter. this was his suggestion for the past 4 visits. it should be illegal if it’s not.
he’s about to get kicked out of lavida medical group, and was lecturing me on how i had to change my insurance policy so i could keep him as a gp. no thanks.
the receptionists are always nice, but rarely faxes or calls when she says they will.