Scottrade

My wife went to open an account, 3 employees with no customers. Was ignored while the 3 employees continued their conversation. An elder gentleman finally asked very condescendingly how he could help her, and when my wife said she wanted to open a brokerage account in her company’s name, he tried to discourage her by stating it would require a lot of documents and actually had the nerve to ask her if she had ID that matched the name of the owners in the documents. After a few minutes of this treatment, while he resumed his conversation with the other employees and only gave my wife half of his attention and not even offering my wife a chair to sit on, her enthusiasm for investing her profits in stock waned and she took her documents and walked out. I’m proud of my wife and am glad she chose not to deposit our money with a company that has employees with no customer service skills. We’re going with a full service professional broker since these amateurs were so quick to judge my wife and didn’t want to lift a finger to help a prospective client. You get what you pay for but its their loss-​they would have made thousands in commissions with the investments we planned on making.