CVS Pharmacy

If you like being treated with disrespect and made to wait in dreadfully slow lines, and having them consistently screw up your prescriptions and made to feel like a nuisance to them, then by all means I recommend this pharmacy. If you want to go to a pharmacy that never seems to have your prescription in stock, for even basic common medications, then it’s the pharmacy for you. Awful experience every time I go to get a prescription filled. Very condescending pharmacists that have lost all sense of customer service, kindness, and seriously disorganized. It’s just horrible that going to CVS for a prescription often leaves me feeling anxious and unhappy. They need to learn how to treat their customers and I don’t think that’s going to happen. I would never use CVS again.

I give 0 stars to this one. This store has terrible customer service, is woefully understaffed and obviously couldn’t care less about the customer. Two staff, one being the manager, beat a retreat to the back room after having been asked by me to open a locked case for the item I wanted to buy… that was the last of them along with the keys to the cabinet. I asked twice for help from the pharmacy staff who called for customer service, twice, no one ever responded. The one and only available staff on the sales floor was at the checkout with a non-​stop line of 4 to 5 customers and he was exceedingly slow. When I asked him about having the cabinet opened for the merchandise I wanted, I was told the manager had gone to lunch and had the only keys. After a fruitless, wasted 15+ minutes, I left angry and empty handed. I will never shop there again and will tell everyone I know about the exceptionally poor service and staff.

Consistently out of stock on basic prescription drugs… Like prescription cough syrup! I mean really??? They are out of prescription cough syrup? But they have done this with so many other prescriptions as well. They will give a few pills, or in this case a little bit of syrup, and then have you go back down and repeat the whole thing a second time to get the remainder of the prescription. These guys are pathetic. The staff is nice and they sympathize with my complaint, as they have heard it so often. At least they admit it. I’d recommend Vons or San Ysidro Pharmacy.

This is an usually slow store; often understaffed and poorly run. I’ve tried unsuccessfully a few times to send them photos (as per their photo service) and there is always an issue about receiving them and the photo kiosks rarely work, either way.
The lines are often long here, and it feels understaffed. You get a strong sense that CVS doesn’t prioritize this location; it really feels poorly attended to in comparison to their other stores.
Kinda pathetic and sad store. Seems most other reviewers agree.

I agree with all the negative reviews. Still sometimes there is a line because is a great location.
Very poor selection of everything. The cards are all messed up, products are missing (you sell the sonic care toothbrush but not the replacement heads?) and really nothing updated in this store.
Stuff are polite at the cashier but the manager need to wake up and bring back the best of CVS.

Worst pharmacy. Nothing is ever ready on time. Came in an hour after my prescription was supposed to be filled and Jackie in the pharmacy was far less then helpful or friendly and had to wait an extra 15 minutes. On top of this their shelves are always empty. For being in a nice area you would think they would have a better staff.

Can’t say much about this CVS. Minus stars for crappy selection and a crapton of missin price tags, plus stars for the fastest checkout experience of my life. The two cancel each other out. If you’re staying in the area and don’t want to use hotel shampoo, this is the best place in walking distance besides a salon!