Chim-Chimney Sweep

Horrible service! I called this company multiple times and I left a message with a lady. She stated the owner will call me back. I never ended up receiving a call back. I had to follow up with them quite a few times only to not be called back again. They are very disorganized and fail to be even reliable to go with. I wouldn’t want to do business with this company since they can’t get there act together. The owner is very rude and will hang up on you because he fails to even have any customer service skills at all. Be aware if you choose to use this company for service because you would really be wasting your money. Poor service will equal poor quality of work. I would definitely go with another company for your chimney needs.

Their website claims that they can service gas stoves. The owner led me to believe they would be able to clean and service an antique gas stove. Today I got a phone call that they tested the gas, and there is a big leak. That’s it. I was given no more information about what exactly needs to be repaired, and told me that I would not be able to find any parts for it anyway. I guess this guy has never used the internet, and has no imagination what so ever. I think they just expect me to throw this old stove into the trash. This was annoying especially since I was led to believe that could actually service the appliance. They also charged me a $ 59 fee, even though I paid them to clean the chimney in the same apartment. Perhaps that is a fair price to check the gas on a stove, I actually don’t know. But the service person, perhaps the owner, was not particulary friendly, and the person doing the billing could not answer my questions about the charge clearly or directly.