Monterey Credit Union

Slowest bank tellers ever. Not very bright. You give them your account number and it seems to scramble there brain! They look at you with confusion and repeat the numbers back to you completely opposite of what you said. Every single time you go in there or have to call or even log on to your online banking (if its ever working,) they asked you over and over and over every single time you go in if you would like to transfer your auto loan to them! I said no for 3 years or more. finally I said fine go ahead and try & filled out all the credit applications just to get rejected! Wow that’s pretty crappy I thought GMAC finance me no problem this place is kind of a joke and most of the employees are extremely bitchy and rude.

I just recently moved here from Southern California and I was sad to leave my credit union in San Diego. Nichole S at this location was very friendly and knowledgeable and my my experience switching to this branch a great one! I’m not a fan of big banks so my choice was obvious but I wanted to give her a shout out for all of her help today. Thank you MCU, you have an awesome staff.