Samuel’s Moving & Storage

I had a pretty good experience with Samuel movers… I moved from rural Washington state to Hayward, CA. I worked with Sam romo on the phone and he was thorough and personable— didn’t seem like your normal moving company gone scammer— and certainly wasn’t. They were honest which is the most important thing to me.
He followed up– and they emailed me a very clear game plan… They were on time and kept me updated before arrival–
My mom was the one at our old house and she was so impressed with how well they took care of everything– I even misunderstood some packing stuff and they boxed it up for me and wrapped it all without complaining or charging me extra.
They inventory everything down to the tiniest items— which is so great for the customer– so he prepared for the load process to be a while because they care for every item and mark it with a label.
All the workers were friendly and hard workers.
The day of delivery was a little bumpy– only because with a long distance drive they did run into snow along the pass— so it delayed them a little and then they had truck trouble… So it did delay the move for quite a few hours– but I appreciated that angel kept me updated at all stages and worked with me to make sure I was happy.
Overall, this is why I decided to use a «smaller» moving company. They care. They are regular guys– people you would know. Friendly. Real and caring. They want to make sure the customer is happy at all expenses and make up for it if something does happen like the bad luck of the truck & snow… Those things happen– it’s probably more my luck than theirs… But I was so impressed with their desire to make me happy and to put in the extra hours just to make sure they got my delivery in the day they said they would. They unloaded and put everything together… They didn’t complain once and worked the entire time
I was really impressed overall and have used a couple other moving companies prior.
I will more than likely use Samuels again
You can trust them. They will go the extra mile– what service industry is all about.
Thankyou Sam… Angel… And the rest of the crew!

I can’t believe that moving can be such a wonderful experience, These guys rock at every stage of the move: planning, estimation, packing, loading, delivery and unpacking.
On Move day they arrived ontime, they have checklist based process at every satge, their rates are very reasonable, packing quality is perfect, they are the very experienced and true professionals in the movers world.

Great customer service, my belongings arrived in a good state and most important, ON TIME. Fragile items were very well handled. Overall a good experience, Raul is definitely my guy to go for my next move.

About a Month ago I hired Samuels Moving company yo move all my mothers belonging from south california and I can say couldn’t ask for more. Samuel’s Moving always kept me informed as far what was Going on and ETA.
Great moving company would defenatelly recomend and would use again.