ProMortgage

Over the years my husband and I have completed several mortgages, so I am confident when I say that Steven Oliphant is one of the best of the best. Not only did he get us a fabulous rate, but he was present throughout the entire process. He even helped clear up incorrect credit information that had been dragging down our credit score for years. It was a true pleasure working with a broker of Steven’s immense experience and knowledge. While other mediocre brokers have dropped out of the mortgage business, Steven is a veteran that gets the job done!

I have worked with Brenda at ProMortgage for years and have been consistently and thoroughly impressed by her professionalism, advice, and ability to execute. I have now handled a couple of loans, both new purchase and refi, through Brenda. Both transactions had a fair bit of complexity associated with them. Not only was Brenda able to execute straight through that, but she really has her finger on the pulse of the market, enabling her give counsel and advice at a level that in my experience is far beyond what you typically see with similar mortgage professionals.
I have worked with other mortgage agents in the past and have found Brenda to be on an entirely different level from her Bay Area competition. I have come to think of her more as a partner and advisor than as someone selling a product. Beyond that, her follow-​through post closing is phenomenal and really above and beyond the level of service you would expect even from a very good mortgage professional.
Not only will I not hesitate to work with Brenda again on my next transaction, but I really can’t imagine even talking to anyone else. No need to. She’s that good.

I currently work as a Home Preservation Specialist for one of the largest banks in the country and deal with homeowners who are delinquent on their mortgages and are often looking for a way to avoid foreclosure. Many people never get a decision from underwriting for failure to send the documents required for a review and we do request A LOT of docs so the process can be overwhelming and that is why people use authorized 3^rd parties like ProMortgage to assist and increase their chances of getting a modification. My colleagues and I have had the pleasure of working with AVIV RAPHAEL, on many loans that with his help and expertise, have been approved for modifications and the homeowner’s have been able to keep their homes. Everyone in my office agrees that Aviv is the most competent 3^rd party we have ever communicated with and gets us everything we request immediately. He understands investor guidelines and underwriting timelines and makes the process simple and short! I just wish all the customers I work with used Aviv!

I have used Randi Ryan as mortgage broker for one purchase and two refis and she never disappoints! She can make escrows close on time, always finds the best lender, and makes the process of providing mountains of information as easy as possible. All with a smile on her face.
I recently referred her to a friend buying a house. Both realtors were very impressed with the fact that she could fold a loan into a deal that closed in 18 days!

Whether for home purchase or refinance, I would think of using no one else. Randi Ryan has been in banking for years and knows the business inside out. The fact that she has remained in business through the last upheaval should say it all. If there is a good loan for you, she will not only find it, but will push through the tremendous amount of document work that must be done as rapidly as humanly possible to see that your loan is funded, with the least amount of fees possible and that you have a loan that you can live with.

I have been working with Randi Ryan through a professional organization in Marin and have found her to be organized, prepared, thoughtful, logical and also with good follow through. I have referred her to others that needed help with a mortgage and they have been consistently happy with her work. I recommend Randi for anyone that has a need to get a home loan.