Marin Tree Service

I have only spoken to their contact person via phone.
The lady asked me repeatedly if I could hold, to which I said yes. After a few interruptions to hold, I told her I have appointments too, and I could not keep on restarting my sentence. I said I need a bid for an oak tree, and I have spoken to other companies as well. Off the bat, she said they were the most expensive of all tree services, and she gave me the impression she wanted me to take my business elsewhere. It is not about the money, it is about quality and a fair price… I will pass.

We met with Bob as well as 3 other arborist/​tree trimmers when we bought our home. We needed 2 large liquid amber trees topped off as well as some juniper, a couple funky leaning pine trees removed so I could plant some plums, apples, pears. They were much less than our other bids and they worked fast and did a great job.
The next year we wanted to redo our front yard but needed some ground covering to keep weeds down and they dumped a bunch of wood chips for free. Very generous!

I have been using Marin Tree Service for many years now. They are professional and very knowledgeable about trees. I met with Bob who told me my trees looked good and he didn’t recommend any trimming. He suggested waiting a year.
I very recently had MTS out to look at my Monterey Pine which has a lot of drought die-​back. Zack recommended spraying for Red Turpentine Beetles which he did. The tree did not need to be removed for which I was very pleased.

I want to say that this company does a good job spraying for sudden oak death, ambrosia bark beetles etc. and is affordable relative to other companies. They have been helpful protecting my trees from disease. However, For tree pruning, there are other companies that may be more knowledgeable and careful in their approaches to the trees such as TreePros.

I used Marin Tree Service Inc a couple of years ago. They gave me a fair bid and seemed knowledgeable and capable. They did an okay job on my trees. So when it came time to re-​trim my trees this year I gave them a call.
Zak, the arborist, came out to give me a bid. The price went up a little for the same job but the price was still okay.
I made an appointment to have my trees trimmed. When I called back to reschedule my appointment I had to leave a message. The owner, Bob Morey, called me back and was extremely rude and made disparaging remarks toward me.
Just out of principle, I wouldn’t use this company again for the way I was treated. My husband remarked I may not have received this treatment if I were a man! Ladies, take your business elsewhere.

Marin Tree Service did such a great job trimming our trees! Mr. Morey was very knowledgeable about what our trees needed. I can tell he is very compassionate about saving trees. The guys that came out were very nice and polite. They cleaned up afterwards and you couldn’t even tell they were there. Thank you again Mr. Morey!

Bob was very cordial and easy to work with, as was the office staff. Communication was very good in coordinating our schedules for the estimate. The work was scheduled for the following week, then postponed due to another customer having an emergency, which was communicated to me even though I don’t live on the property and wouldn’t have known about the delay. The work, which was substantial, was completed soon thereafter.

Bob was a great salesmen, the first time he did a good job, but when he thought we’d be repeat customers and it came to doing the work, it was only fair, and the clean up was sloppy. What pushed us over the edge was the racist remarks he made to his crew when he thought my husband and I were out of earshot! Never again!

I had a similar experience to Bruce — only it was for wood chips (mulch) delivery.
I contacted them and initially they (Amy and Bob both) were very cordial and said they could and would deliver to my address. I was told that Bob wanted to stop by on a Saturday early afternoon to «scout» the space for the dump and I arranged my schedule to be here when it was convenient for him. He never showed up. I wasn’t too upset — left a message Monday AM asking what happened and never had a call back. So today I called only to be told that Bob had and I quote «lost interest in the project.»
No phone call to me to inform me — an apparently no plans to let me know either. Very unprofessional — it takes 30 seconds to call and leave me a message. I would have understood as I am located over the bridge in the city and so was a tad outside their normal delivery area — but to go to all this effort — price the charges for me — ask me to be at home for a meeting — no show and then never call or follow up is totally unprofessional.
I HIGHLY recommend Marin County Arborists — 381‑8733
They are professional — thoughtful and thus far have been honest and followed up as they said they would.

I had a great experience. Initially, Bob came over and inspected all of our trees at our new home. He recommended removal of one growing at a bad angle.
We liked Bob, so we contracted MTS for the removal. The workmen arrived on time. They dealt with the challenge of the tree overhanging the neighbor’s yard and some utility lines. They were fast and thorough. I could not believe two guys could remove such a big tree, but on the other hand, this is the only tree removal I’ve witnessed from begin to end. On my request, they also cut up all the limbs for firewood.
I’ve taken one star away for clerical oddities. I was asked to make payment before the work was started and then receive the invoice afterwards. This didn’t seem right to me; I should only have to pay after getting an invoice.

Bob showed up exactly when promised, wrote up our estimate in one of our springtime DRIVING rainstorms, gave me the best price, workers showed up as promised and performed their jobs quickly, carefully and best of all cleaned up everything — you never would have guessed they had been there except for the fact that our trees looked better than before!

Scheduled an appointment was easy but apparently Bob came to my house, decided he didn’t want to do the job and left. He did not even ring the door, just drove off. I had to call the office to find out what happened.