Tapioca Express

Definitely not coming back after waiting for more then 20 minutes i got my order wrong. I ordered a mocha snowbubble with coffee jelly and i she made a mocha snowbubble with mango jelly, i told her and she said ill remake it. instead what she did was filled my cup with coffee jelly and used the leftover mocha that was in the blender. When i was drinking it i felt something slimmy in my drink ughh disgusting i had to trow away all mydrink. PS i was in my lunch break or else i would of droven back to get my money back

Me and my two friends came and we liked the place except the person that got our food was not even seeing if we got our drinks we wanted for like 15 to 18min to get something the young lady oh sorry she didn’t told me what you guys order I am sorry then we told her 3 times what we order and she was like I am so sorry and I’ll make it right now I am like omg how long does it take to get a deam drink! It was not good experience!

I was here 2 weeks ago and just forgot to upload my review, but this place is the worst boba place I have been to. The food was decent but the staff was horrible. They were really rude and very unpleasant. One girl just gave us the dirtiest look with the worst attitude and the other girl did not even care to help us with any of questions while completely doing nothing behind the counter. Horrible experience!

Omgod!!! Take my daughter here to get her favorit drink. The place only have one girl working but constantly on her cell phone didnt even ask my daughter anything. Like my daughter doesnt exist!!! No ac y’all!!! If there rating –0 i eould given this place!!! I told my daughter to pick better location!

Never coming here again. Was literally the first customer to order and got my drink last bcuz all these people came. Also, those flies man. GET RID OF THEM!

Ordered drinks for my friends and me. The person who made it didn’t clean out the container well, so everyone’s drink was mixed with banana (another drink a different friend ordered). Awful. Also, shaking beef is $ 11 and had bits of lettuce. «Red rice» is white rice cooked in oil. I suggest to change the name because real red rice is delicious.
Also, there were a swarm of flies in the shop. You are basically standing in the middle of their party when paying at the register. Please get rid of them.

Okay so if you are a milk tea lover of addict like I am, never go here. I like my milk tea fresh but the tapioca express everywhere makes it with powder. NOT FRESH. So after you drink it, it feels like kind of heavy and not light and nice. Also the calamari is like barley anything. There is barely any meat. Like what?! But yeah, tapioca express is not a go to place for milk tea.

Why are there so many bad reviews? I love this place! I never sit and «hang out» here, I’ve only stopped in to pick up drinks with my husband and kids but all the cashiers have always been respectful to us. I recommend their Honeydew and Strawberry slushes!

We ordered Jasmine Milk tea, fish balls, and popcorn chicken. The price was great and less than $ 20. But the Jasmine milk tea was extremely sweet and the food was really oily, soft, and chewy. We have visited a couple times before and it seems to be worst each time.

Good studying place! Wifi, comfy chair, and available parking right outside!
Got the regular milk tea for like $ 3.60 or something, pretty pricey considering quicklys sells it for $ 2! I see that they sell alot of food/​snacks, I saw a picture of Pad Thai, I wonder how that would taste like…

This place sucks. Their popcorn chicken is not good, there’s no AC, and their milk tea is expensive and not even that great.

This Tapioca Express location definitely needs to fix their ventilation system and as well as their a/​c… I came here a few days ago, the aroma inside itself stank like urination and it was definitely hot inside with no air circulation which made the matter worse.
Moving on forward, the line wasn’t quite as long, take god! I couldnt hold my breath any longer, I just wanted something quick to be made and not a complicated order, because I can’t see myself waiting for no more than 3min. And having that aroma linger on me, gross! «Wished they had a drive-​thru.» thinking out loud!
I had one of their strawberry slushy with boba, can’t remember the exact name, but it was one their special for the back to school! Overall, it was an a-​ok drink, ice wasn’t blended thoroughly which was kinda hard to suck my drink out of the straw even for the wide straw that was given to me, but venue needs some updating!
Will I be back, maybe! But until then, i’ll give it several months before I’ll even return!
Food for thought, add prices on your menu for the each drinks please, sorry if I annoyed the person working, «How much is that and that one, and this? etc.» And for holding up the line behind me.
Oh, minimum purchase $ 10 if you’re using your credit/​debit card! Had to rate ‘$$’ on the money survey thingy, because I was forced to buy more than what I really needed to reach the $ 10 minimum to use my plastic.

not following instructions! one. one instruction: no cilantro!!!
please do not operate vehicle and or do brain surgery. it is scary.

I love boba, and the drinks at Tapioca Express never disappoint whenever I need my boba fix. However, this location isn’t my favorite out of all the TapEx’s I’ve been to. The service usually makes it seem like the workers hate their job, and they just seem really lazy.
Today, I ordered 6 drinks, two of them being the same (chocolate snowbubble). I asked for pearls in only one of them, but once they made the drinks, the cashier said, «Um, is it okay if we put pearls in both of them?» Usually I would say okay, but the person I ordered the drink for doesn’t like boba. The cashier seemed a little upset when I said no and they had to redo the drink. Also, one of the drinks wasn’t even properly sealed! It was leaking as I was carrying it to the car.
Overall, the drinks are pretty good, but the service isn’t the best.
Tip: It’s a $ 10 minimum charge for card, so make sure you have cash if you’re only ordering one drink for yourself!

I dont really know why this place has such bad reviews. I think it is alright. not too bad.
I really like their popcorn chicken here, they always fill up the whole bag whenever i buy it!
however, service here is pretty slow when it comes to food.
I’ve also ordered their fried rice and many other of their lunch meal dishes. All of them weren’t too bad. Edible and decent. Not the best but not the worst.
Their drinks aren’t too bad either. I think its pretty mediocre like any other Tap Ex i’ve been to.
I usually get their almond milk tea, or their lavender matcha milk tea.
I dont like how they dont have prices on their menu though, so you dont really know how much you’re paying or what you are paying for…
Their pearls here aren’t that great. Sorta mushy and no flavor.
For drinks, youre better off going to Cha Time down the street.
The only thing i get here now is the popcorn chicken if im in area and really craving it. Other than that, ever since Cha Time opened, i go there for drinks now if i’m in the east san jose area.
They have plenty of chairs and tables here to sit chill, hangout, and study. But NO OUTLETS OR PLUGS!!! so be aware of that. and i dont really remember if they have wifi. I wanna say that they dont. or if they did, its really spotty and slow.

Boooo! This pLace sucks! This TapEx is ALWAYS dead whenever I come here and I know why!
Drinks aren’t good and the food isn’t fresh.
The PeopLe who work here absolutely hate their Lives! You would think they would do something about all of these negative reviews but I guess not. For the time being, they are still afloat (which is an all out miracle in my eyes).
They skimp you on condiments and charge you waaay more that what you should be paying for this sorry excuse for food. I give it to them that the photos do a good job of fooling you.
NEVER AGAIN! you can take your 33 cent charge for oLd tasting SweetNSour sauce and shove it!!!

I came here yesterday and ordered chicken wings and a grass jelly frosti. Their sign shows a picture of wings called Thai spicy wings but she said that it was just their buffalo wings. What are these Thai wings that are advertised then? The two girls who worked there confirmed that there’d be 7 – 8 wings but it came out to only 5. The total cost for the two items was under $ 12. The grass jelly frosti was really yummy, which made up for the falsely advertised chicken. It had boba, milk icy, grass jelly, and sugar syrup (probably). There’s no other milk tea place that offers something like this drink. I’d definitely come back just for that drink & the egg puffs.

I live five minutes away from this place and I don’t even want to come here.
The teas: sweet and powdery.
Smoothies: made from artificial flavors.
Food: just mediocre.
Service: hit-​and-​miss depending on the cashier.

Trying to find tapioca around here was pretty difficult since their store only had a small sign outside which did not clarify that the store is right infront.
Going inside, their menu etc obviously is actually any other tapioca but then their furniture was pretty torn out and old. Sitting on their couch, I thought I was the one that broke it, but really it was already like that.
In other cases, their drinks are alright, jasmine milk tea was pretty powdery.
I don’t recommend coming here unless you’re a person who wants a tapioca drink and don’t care what their service is. They didn’t even care to share a smile or a hello which in my opinion is kinda rude.
remember! If you’re a first time here, their store is right INFRONT. I’m surprised they didn’t have any window decorations to show that it was them.

NEVER AGAIN!!!
Came in on 9÷1÷14, got jasmine MT and a jasmine green tea with pearls & lychee jelly.
My sisters jasmine GT had this piece of METAL looking thing in it!!! And she practically choked on it too.
Normally we don’t order pearls because they’re supposedly bad for you. The ONE time we do, we’re almost killed by the metal. Not the pearls. Lmao.
Sorry McKee, you already sucked before now you just REALLY 100% suck. Bye Felicia!!!