This is seriously a crappy company. They don’t care if it’s inconvenient for you if no one shows up. The skank who answers the phone when you call to complain always claims they solved the problems, but the next day when you go there, no one shows up yet again. What is so hard about being there and having customers stuff weighed by 9:30? At Whole Foods, they start work before 6. They must hire the world’s laziest people here. When people get stuck in line like that and no one shows up they like to call 1−800−883CASH after hours and make crank calls to them. or they call after hours and leave a «love song» for the bitch who seems to know it all – NOT!
Michele C.
Place rating: 1 Santa Clara County, CA
I got here early to avoid the crowds, not to mention the stupid people who bring huge loads of stuff because they’re too lazy to go to Ranch Town or one of the other larger recycle centers. 9:30 comes and goes. There are at least 10 people in line by then. No one shows up. 10:00 comes and goes. Again, no one shows up. Finally someone with a phone calls the customer service, and they had no idea that whoever was supposed to be there didn’t show up. Finally, the supervisor shows up to man the site. He said the good employees – Jorge, Carlos, and several other people no longer work there. Not sure why the a-hole who was at Safeway would be considered any better. Anyway, finally I get my money, but it was an extra hour I shouldn’t have had to be standing there. A bunch of people, disgusted, already left. No porta potties here – I guess they think you’re going to use the bushes, male or not, if you get stuck waiting here for hours! Maybe get some employees who know how to tell time?
