Ned Leonard Nix, DDS

WARNING — FRAUDULENT BUSINESS PRACTICES
I am very methodical about whom I do business with, and I was sent here as a referral from my Orthodontist in regards to removing my wisdom teeth. I trusted that they would be a suitable choice, and I was unfortunately mistaken. The basis of my 1 star review comes from how they dealt with the payment and insurance.
Upon signing the quote which was based on the amount disclosed between the insurance company and this dental office, I proceeded with the procedure. Here is how this process works; Dr. Nix office will call your insurance and find out how much insurance will cover. They will then have you (the patient) cover the remaining balance based on this. At NO point do you (the patient) deal directly with your insurance. Keep this in mind, it is important
After the procedure, I was informed that I had a remaining balance of $ 1000 and that insurance was not going to covering as much as they quoted. I had already paid over $ 500 out of pocket to this office, and was now being stuck with the bill for another $ 1000. Upon asking what went wrong, I was told that sometimes this happens, where insurance will say one thing but do something else. The person who I was (and still am) dealing with is Sofia. Sofia told me the she does not think it is fair for a company (the insurance company in this case) to quote one thing and then charge more. Yet, that is EXACTLY what she is doing to me.
After talking with my insurance company, it is clear that from their end they do not cover as much as Dr. Nix office quoted. When I called Sofia back to continue our discussions, she mentioned that their dental office is RARELY considered «in network» for most insurance providers. This BLOWS MY MIND. Why wouldn’t you say this ahead of time? It is clearly because they don’t want to lose business. If I had a choice between 2 oral surgeons, 1 accepting my insurance and the other one not, I would CLEARLY go with the one that accepts my insurance.
This is a very slick and incredibly fraudulent practice. Very deceiving. For all I know, they could have been well aware that my insurance wasn’t going to cover this, and instead of tell me that they are usually not «in network» they decided to lead me to believe that I was going to be cover.
At this point, I am taking steps towards legal action against this practice due to this situation. I am more concerned with the principle, and not the monetary amount. I was deceived by these people and are now being charged with a very large bill that they are threatening to send to collections.
BE WARNED — EVEN IF THEY QUOTE YOU BASED ON «TALKING TO YOUR INSURANCE», YOU ARE LIKELY TO BE CHARGED MUCH MORE THAN YOU EXPECT
As Sofia (the one in charge of the financial operations) stated, «we are rarely considered „in network“ by insurance providers»

I got all 4 my wisdom teeth removed here a few years ago and when I was in middle school or so I had another procedure done so I was able to get my braces put on. My mom also went her awhile back to get her wisdom tooth removed.
Dr. Nix and his staff are extremely nice. I get so anxious about going to the dentist but him and his staff made me feel calm.
When I got my wisdom teeth extracted, they were very patient with me while I was nervous. When I woke up from the procedure they had me rest then helped me get to my car so my mom could drive me home.
I got an infection because a grain of rice got trapped in the hole from where my wisdom tooth was… oops. but Dr. Nix and his staff cleaned it out the next day and prescribed some antibiotics for me.
I will definitely be back if I need any more oral surgeries done! Dr. Nix and his staff are welcoming and friendly!

Dr. Nix and their staff are AMAZING!!! They really take care in their work and care about their patients! I cannot emphasize that enough!
My son has had oral surgery twice and I once, all at different places with different doctors. Everyone except Dr. Nix has been a horrible experience.
What Dr. Nix had that others didn’t:
–great and helpful and caring staff
–a follow up call the day after surgery from the doctor to answer any questions and concerns and to check up on his patients
–prescription to a numbing medicine for people afraid of IVs and needles aka my child
–laughing gas to relax nervous patients (believe it or not other places expect you to suck it up)
–great after care advice
There was one thing that I disliked and that was that this place is not open on weekends. This sucks big time because I didn’t want to pull my child from school.
BUT this place still gets 5 stars because other oral surgeons suck big time!

I honestly was terrified about getting my upper wisdom teeth removed. I had my bottom wisdom teeth removed about 10 years ago by a different dentist, and I remember the experience being very painful, and I had to take Vicodin for several days for the pain to subside. This was NOT the case when having my wisdom teeth removed by Dr. Nix.
He had a reassuring, positive demeanor when he first entered the surgery room. The surgery took all of 35 – 40 minutes (max!). I woke up (albeit still partially sedated) and kept commenting on how impressed and efficient the whole experience was. Upon arriving home I didn’t even need strong pain medication. I ended up taking a total of two Ibuprofen for the entire week following surgery. I resumed normal activity by the second day. I am still honestly shocked by how straightforward the whole process was.
I highly recommend Dr. Nix. He clearly knows what he is doing, and because of that, I had an excellent, pain-​free, wisdom tooth extraction.

I’ve been putting off a bone graft ahead of oral surgery for years — basically I’m a big chicken.
Dr. Nix was fabulous. The procedure went very smoothly on my end. I’m skittish about IVs, and I don’t have great veins to work with. The after surgery, it was hard to see where the IV had been placed. The anesthetic wore off quickly and I had no problems from that aspect of the procedure.
The pain/​discomfort was manageable. Dr. Nix followed up the next day to see if everything was going well.
Assuming the graft works as planned, I’ll be back in 4 – 6 months for implant surgery. I know that I’ll be in good hand.

Dr Nix did a great job pulling my wisdom teeth. I’m 43 and never had my left side pulled because of the bad experience I had in the past having my right ones pulled. I finally decided that these needed to go and was referred to Dr Nix to take care of them. His staff was very welcoming and I felt very comfortable during the procedure. I was really worried about having big holes in my mouth where food would be stuck but he did a great job. I was eating solid food the same evening after surgery. I had surgery on Friday and I even received a follow up call on Saturday from him checking to see how I was doing. Another plus is that his office is up to date, even with technology. You can fill out the forms and submit them online. I would definitely recommend Dr Nix for any type of oral surgery.

Dr. Nix is a great surgeon and his office staff is very welcoming and friendly. I was referred to him by a friend to get my wisdom teeth pulled. I’ve had bad dental experiences in the past and felt very at ease with Dr. Nix — he was very informative about the upcoming procedure, he asked me many questions about my past health/​dental related experiences, allergies, etc., and he even called me the night before and the night after the procedure to check up on how I was feeling. All insurance and monetary expectations were set upfront. I would highly recommend him!

Absolutely the best!!! I have been to Dr Nix twice now and both times the experience was great. The staff is incredibly professional and caring. They really know their patients. I have a medical issue and on the second visit six months later, on the reminder call they asked if I still had the issue.
During the procedure Dr. nix and staff made every effort to ensure I was comfortable and the procedure went smoothly.
After both procedures, I received a call in the evening from Dr. Nix, himself making sure everything is OK.
This is caring and customer service at it’s absolute best.

I got my wisdom teeth pulled at age 33 which is relatively old for this procedure. He has such a wonderful manner. He called to check on me in the evening of the procedure. There was no swelling or discomfort at all. I didnt need to even take the medication he prescribed! I was worried about looking like a chipmunk, and it did not happen. My sisters all puffed up, but he was so gentle and proffessional that I had no side effects whatsoever.