Marshalls

Store is very unorganized.
Cashiers are clueless, pooooooor customer service. They tried hard to get me to open their credit card. There is an indian cashier was helping me applying for a credit card. She said quick and easy. I just need your ID and ss#. Gave her driver licence. She entered my last name using my middle name… she didnt bother have everything checked by me before hitting submit button. Card came back looking funky. Oh well not gonna use their card or even change it. They cant have cluesless people handling important things like this. Waste of time.

It’s Marshalls! How can you not like it? I love their chain of stores and there’s always something to purchase. You come in for something and walk out with a cart full of stuff. They have affordable clothing, shoes, furniture, home décor and just a bit of everything in the home. Great place to spend less money for quality items.

One of the more organized and cleaner Marshall’s we have occasioned. Fun for bargain hunting when you are in the mood to do so, especially on weekdays during school hours when the store is quieter.
Staff are quick to page more people to the checkout lanes when the store gets busy. Staff are what you would expect for a discount store such as this.
Plenty of parking and centrally located.

On the messy side, and a lot of misc pieces with no size selection. I came here and was frustrated. Not coming back!

Very poor customer service. Tried to return a shirt. I didn’t have the receipt so I knew I would get store credit. The manager came over and said the shirt was dirty so they can’t accept it. I had the tags on it and never wore it. I then took it to another Marshall’s (Coleman) and they gave me store credit with no questions asked. I will never shop here again.

Today just 2 hours ago I was at this store to return some stuff. On the checkout counters like other stores this one also has food items and there was this huge dog sniffing and drooling over all the stuff. I didn’t like it at all as these stores that sell eatables should have a more strict policy about pets or else should write on those products that a pet could have sniffed or drooled over these… very bad. will never go to this store let alone letting my kids ever buy any candies or other stuff they have…

I came here for home goods and they had a great selection. I bought a couple lamps and furniture pieces at GREAT prices. That would have warranted 4-​stars but the reason I am giving a 5-​star review is because of the outstanding customer service. You see my car was already pretty full from a previous shopping trip. It would have been a very tight squeeze to fit in my new Marshalls items.
One of the Store Coordinators, a heavy set Hispanic guy (I forget his name), came out to help me and he was AMAZING! He helped me think of ways to rearrange the items in my car. We ended up deciding to disassemble some of the pieces I bought from the other store to make the new pieces fit. He helped me with that, wrapped up pieces in tissue paper so they wouldnt scratch and then carefully placed the items back in my car. Without him, I definitely would have had to make two separate trips. He and another associate spent 15 – 20 minutes with me at my car. I honestly couldn’t believe the level of customer service.
Thank you so much Marshalls!

Usually Marshall’s is either a hit or miss for me, but this store is nice and less messy compared to the other Marshall’s I have been to in the bay area.

Five Stars for Marshalls! WHAT FIVE STARS?!! Yes! This has to be one of the cleanest and most organized Marshalls that I’ve ever stepped foot in. The men’s section clothes were nicely arranged and put in an orderly fashion. It was so organized, that it wanted to make me shop even more! Shirts and pants were stacked according to their respective sizes. Belts were in their actual sizes, arranged in ascending order. The bags were arranged according to type (i.e., briefcase, backpack, gym bags). The dress shirts were nicely arranged according to size and nicely packaged. Friendly sales associates!
Couldn’t have got gotten any better! FIVE STARS!

Nice and spacious store. I’ve usually been able to find what I want at a great price. Don’t even bother going to the department stores anymore since I know it’ll be at a discount here.
I’ve also gotten into the habit of buying my puppy’s treats, toys and accessories from here before I head over to Pet Food Express next door! The prices are just unbeatable in that sense.
Selection is usually pretty good here. Great pet items. Kitchen ware can be lacking sometimes, but usually well stocked. Women’s clothing is always full. Definitely better than the Ross at Westgate which is always lacking… well, everything.
Takes card, usually has parking, usually good hours.

The best Marshalls around the South Bay. I’m always amazed at the designer finds here! The best part is the store is pretty well kept and organized. The bathroom is questionable though!

It’s been a long time since I’ve stepped foot in here, but decided to go take a look at what they had to offer.
I found a really nice merino wool cardigan that I wear a lot.
One of the items that I purchased wasn’t exactly what I thought it would be once I got home and I took it back a few days later. I found the return process to be easy, friendly, and completely hassle-​free. I was in and out of there in about 5 minutes.
Good parking, friendly & helpful staff.
Will come back again!

Really disappointing experience. I don’t particularly like Marshal stores but this one is specially awful. For similar selection I would rather recommend you driving to the TJMaxx next to the 101 freeway. A lot of home goods, clothes seem to be less pricey.

buying kids books at marshalls in great. i am buying 2 books a week at prices between $ 3 to $ 6. my girl loves them.
store is great in general, great deals. staff is also very friendly

I used to stay away from Marshall’s as I always thought it was like Ross. But I was wrong. They have good deals for great brands! Polo Ralph shoes for $ 20… MichaelKors short for $ 25. The store is pretty well organized and easy to shop!
Don’t stay away go get the good brands for great prices!

This is the best Marshall’s in South Bay. I almost always find cute dresses here (don’t go stealing them, ladies) and a HUGE home department. It’s almost like a Homegoods store. Although I wish they had more wall art.
The fitting rooms are modern and clean, unlike most of their stores that have tons of dust bunnies. It’s kinda classy here. Ha
Good store…

Great items always on sale here, make sure to check every isle!
Cute home décor items, beauty products, shoes, accessories, gym/​workout items, makeup, pet products, and even healthy snacks =) Those can be located by the cashiers or in the back of the store by the kitchen items.
If you’re looking for a bargain better than TJ Maxx than this is the place to come to. Although, I’ve noticed by visiting different Marshall locations some carry better items than others and vice versa.
Happy Shopping yall!

This location is located next to Sports Authority inside the plaza. If you see Ariake Sushi then you’re almost at the right place. Make a right turn after you’ve seen the Panda Express (see my review for them on Unilocal) and voila!
This is the best Marshalls I have visited. They often carry the same items as TJMaxx Home Goods and Ross. I have found a beautiful flower with vase for our new house (a total score, it was made to feel like real flowers) at a great discount. I also purchased a few lamps/​lanterns for decorative purposes.
This location is very clean and never overcrowded. There is a public restroom (YAY!)
They also have a great selection of home goods which I’m constantly obsessing over… It is a constant battle of «Should I get this throw pillow to go with that lamp or this silk bedding set to go with those flowers?»
I was surprised to also find out that they actually carry Shisheido products a while back, I bought a few to stock up at home. When I decided to come back for more it had all been sold so I was pretty bummed about that.
I continue to stop by here from time to time if I am in the neighborhood. After all it is located conveniently on Stevens Creek Blvd right across the street from Bed, Bath and Beyonnnnnd :)

Use their bathroom at your own risk! It is always in need of a clean-​up. I know, because I have been shopping here for a decade.
Some of the clerks are rude (not acknowledging customers, giving icy stares, trying to force customers to sign up for a credit card, etc.).
Today, I could only find one thing I wanted to buy — a pair of Skechers slip on sneakers for $ 17.99. I looked through the whole store, and this was all I could find that I wanted. The merchandise was extremely picked over.
The clothing was not organized. The bra section was a disaster — looking for bras by size was difficult, because the sizes were all mixed together.
Anyway, this clerk at the front register apparently could not handle that I was buying one item, and gave me attitude. He asked me twice if I was sure I didn’t want to buy anything else.
Then, seeing the $ 20 bill in my hand, he asked me if I wanted to apply for a store credit card. I said I was not interested. Then he asked if I shopped at TJ Maxx, saying I could use the credit card at both stores. I again politely said I was not interested. He looked really disappointed, like I ruined his day, and reluctantly took the $ 20.
After he handed me my change and purchase, he sternly told me that I needed to shop here more often so that getting a store credit card would be worth my while. Wow! This sort of interaction is precisely why I take a break from brick and mortar stores from time to time and shop on the internet.
They do have a good selection of athletic shoes and cell phone accessories.
Parking can be crazy — the lot is shared with Safeway, Panda Express, and bunch of other businesses.

I’ve found some great deals here. The selection is good and I usually walk out with something special. Memorable purchases were bedding, blankets and come great Le Creuset finds. Good place to look when you are a cook. They don’t always have it, but when they do it is fantastic!