Happy Rooter

My bathtub wouldn’t drain and the toilet was filling up! I called Victor and he was able to come within minutes. In less than two hours I had a clean tub and running toilet. He was prompt, courteous and reasonably priced. If I have any problems in the future I know who to call.

Victor took my call late in the day and sent his folks to take a look at our drain clog. They were there 1 hr after they got the call promptly.

Victor and Juan saved us! Our bathroom was leaking sewage water on a Sunday and within an hour, Juan showed up and started to diagnose the problem. Ultimately, there was a break in our main sewage pipe. Juan diagnosed it, talked us through the fix (complicated because it involved the city), and gave us an estimate. We wound up paying exactly what he had quoted, and he fixed the part that we were responsible for (as opposed to the part the city is responsible for) within 24 hours. They took care of getting the inspection scheduled and complete as fast as possible. Victor also followed up to make sure we were aware of the next steps with the city. We are really happy with their service!

Had a great experience. Richard showed up to clean out our main. Personable and professional. Was finished in record time.
Great sevice at reasonable prices. Will definitely use again.

I called Happy Rooter to fix the leaking pipe for the kitchen faucet in August 2014 and they came right away and charged me almost $ 600 to replace the faucet and disposal and claim it was the reason for the leak.
Now in less than 2 years the kitchen faucet is leaking again and we had another plumber over to fix the issues. They opened the wall and showed us how the leaking pipe is right by the electric cable and it was a very bad job done earlier. Will never use Happy Rooter or recommend to anyone who could not spend the time to closely monitor their work every step along the way.

We had a plumbing emergency (clogged sink) when I arrived home from work one evening. My attempts to clear it were futile, so I began searching for a plumber. Happy Rooter was highly rated, and they were able to come out within a couple of hours and fix the problem straight away. Very fast, very efficient, very professional, and reasonably priced. Five Stars!

Victor was friendly and professional on the phone. Richard came out and quoted a very high price because of unspecified «expensive parts» that would have to be purchased. It seemed fishy so we said no and he left. Called another plumber who fixed the problem at a reasonable price and gave me the receipt for the $ 8.97 part. That’s right, the necessary «expensive part» turned out to be $ 8.97.
Take your business elsewhere.

Truly a five star company. We have had Victor out for a couple of different repairs. He is always honest, friendly and respectful of our needs. Last week we had a major sewer line failure. We had hired a previous plumber 6 months prior who failed to connect the kitchen line back into the sewer main. Victor and Fred came out and put a camera in the line. They found the failure and fixed it that same day. We will definitely keep using Happy Rooter.

We were very satisfied with Victor and Happy Rooter. We called and Victor was able to schedule us very quickly and came out to do a rooter job right away same day. Since that didn’t find the problem, he crawled under the house to check the pipes there, and texted us the photos of what he found. He took apart our toilet, and found that there was something like a metal shower plug lodged in the toilet itself. His prices were fair, and he was able to communicate with our landlord, who also came out to check the work, and was pleased.

Once again I had a plumbing issue at a rental. Victor took care of the problem right away. So glad to have his number! He always answers the phone!

Called and spoke to Victor on Saturday morning due to my rentals sink that was backed up. Victor said they had a few jobs ahead of me but would call when they were on their way. Approx 2hrs later he called and said his worker was on his way. The worker showed up and took care of the problem.
Great communication by keeping me updated and his price was fair for a last minute Saturday call.
I put his number in my save file. Very impressed. Thank you.

We had a sewage backup in our new home last night at about 5 PM. We called Happy Rooter based upon their positive Unilocal reviews. Victor answered immediately and said he would call back within 30 minutes to let us know when he could have someone come over. Fifteen minutes later he called back and told us that Richard would be with us within 60 to 90 minutes. Richard showed up on time and fixed the issue.
Great service at a late hour and a reasonable price with a 30 day warranty.

Every once in a while you work with someone who you immediately recognize as professional, competent and trustworthy. Victor from Happy Rooter is one of these people.
I did not have a complicated problem (just a clogged kitchen drain), and Victor fixed it in less than 30 minutes, but he definitely went the extra mile and explained to me what’s happening, and what I might want to do to prevent the issue going forward.
Excellent communication, too, and he showed up exactly when he said he would.
Next time I have a plumbing issue, I will call Victor again.

Excellent service! Called this company on Sunday for an emergency water heater repair. Spoke with Victor, who immediately assigned a team member to my home. Richard arrived right on time and did a fantastic job in fixing my water heater problem! Victor and Richard were both very professional, and reliable. Great customer communication and management skills. I would definitely use this company again!

We have a house in San Jose with 12 guys living there. The entire plumbing system backed up on a Saturday. I called Happy Rooter, got Victor on the phone, he told me he would be there after 1:00, got there right about that time, fixed the problem in an hour, charged a very reasonable rate, especially for the weekend, told me how to avoid the problem in the future. He was very easy to deal with, easy to communicate with, gave me an hourly rate up front, got the job done efficiently. I could not be happier. Thank you Victor!

Honest, professional, and excellent service. Our main drain was clog and we need help ASAP. Called at 8:45am and Victor came around 10am. He provided couple of options to address the issue with the quotes. He didn’t try to push us into a more expensive option. He is very honest and processional when explaining the options. Didn’t feel any pressures of being push toward a more expensive option. At the end, there is no surprise charges.
It was a very hot day and he went up to our roof to clean up the drain. It was getting uncomfortable due to the heat. Victor only took a short break and immediately went back up and complete the job.
His rate is very competitive. We are so glad we found him and will definitely recommend him.

I called because I had a running toilet that wouldn’t flush. These guys were the only ones open that I could find on a Sunday. Victor responded and sent Juan to fix the issue. They quoted me at $ 180 which is understandable due to the fact that it is a Sunday morning. They arrived at the time I was expecting from what he told me over the phone. 20 – 25 minutes later after arriving, the problem was fixed. They gave me a 30 day warranty with the part that they gave me.
Would call these guys again, but to be honest, I hope I never have to!

Left my place in worst condition than before. I had a sewage backup at my residence, they came by and told me that they had to snake the main sewage outside my house. That was fine with me and for $ 160 for 10 minutes of work I still felt relieved if they fixed the issue.
The problems came when they told me that they snaking won’t help «in the long run» and that it would cost $ 1200 to fix the real issue. I asked them to try snaking it anyway since it was the first time I had this issue. So they went the the sewage manhole and said they needed to «break» sewage pipe’s cap since they couldn’t unscrew it. I said that’s okay as long as they replaced it. A few minutes later he said that he got it to open without breaking it. Cool
Fast forward a week and there’s sewage spilling out of the sewage manhole that has never happened before. I looked inside the hole and sewage is spilling into my grass and streets. They broke the cap and put back the broken cap.
Very unprofessional. They snaked it only one way and the problem is now worse than ever. BEWARE.
Update: Juan came by and wanted to charge me an additional $ 150 to re-​snake the drain, he won’t accept that it’s the broken cap that he broke. Blamed me for the problem because I didn’t pay the $ 1200 last time. I feel so scammed and now there’s poo and toilet paper running into my grass. Victor just called me a LIAR via text message and blames the issue on me. Wow… I am not blaming your plumbers for clogging my sewers I am just letting you know about the issues of the cap on the clean out that YOU broke and you called me to leave me a nasty message? Thanks victor.

Our sewer main backed up and made a nasty mess of our basement… a
poo-​pocalypse. Called Happy Rooter and they had two guys out pretty much right away. They diagnosed the problem, snaked out the clog, and were on their way within an hour… with only a $ 250 hit to my wallet. Highly recommended.

I called in with a non-​emergency (busted/​leaky) disposal (just didn’t use it for a few days ;))
Anyway, I called, they quoted, and it was in line with what everyone else quoted. The diff is they actually suggested that I buy the hardware to save money, and suggested which brand to select! Awesome!
They had openings and came same day, and finished in no time at all!
Thanks guys, I’ll be recommending you!