Dry Clean America

I give it 1 star because I have to. This place sucks. They ruin your clothes and don’t care. Avoid this dry cleaning establishment!!!

I usually don’t write reviews, but I absolutely had to for this place. I took a dress that needed to be dry cleaned for a job interview on a wednesday and they told me it would be ready the next day at 5. I came back two days later to pick up the dress, only to find out they had stained the dress! They told me they to had to order a chemical to get the stain out and it would take several days until they recieved it. I told them my interview was monday and they said the dress would be ready by then. I went monday to pick it up and once again, they told me the dress still wasn’t ready After 6 days of having the dress, I finally got it back. The dress went from a beautiful white color to a faded purplish gray. This was a fifty dollar Macy’s dress, mind you. The lady even told me that they DIDNT EVEN DRY CLEAN IT!!! She said that since the tag said it should be machine washed in cold, they washed it in cold water instead of dry cleaning it as i requested. If they had just dry cleaned the dress like I had asked and paid for, the dress would have never stained in the first place. I will NEVER go to this dry cleaners place again. Not only did they completely RUIN my dress, there customer service was terrible. The owner talked over me and his workers displayed a rude attitude. There’s a dry cleaners across the street from this place in the Nob Hill parking lot, if you need to get your clothing dry cleaned, go there instead! This place will RUIN your clothes!!! DONT DO IT! (If I could give no stars, I WOULD)

Cleaners next to Santa Teresa Round Table.
DISCLAIMER: Place WAS 5 stars until NEW MANAGEMENT!
My husband and I have been going here for quite some time and LOVED the last owner. He was friendly, kind and always greeted us with a smile. My husbands button ups were always clean, crisp and ready for the upcoming work weeks. The price per shirt was just $ 1.50 and varied on my blazers, dresses and slacks. Very reasonable for south SJ.
The day I decided to not do business with this place anymore was when I noticed new management and new workers. Our favorite guy wasn’t there and the new staff was NOT friendly.
The lady who check me out tried to charge me $ 30 for 7 shirts!!! That’s more than $ 4 per button up! When I looked at her confused and started «Umm…» She quickly changed the total to $ 10.50… As if she was trying to pull a fast one on me.
Not pleased with the new management. Will absolutely not be returning.

«F» rating from the BBB.
If I could give no stars I would.

I’ve been coming to Dry Clean America for the past few years and I absolutely love it. You really can’t beat their prices and quality of work. I work in a corporate environment so I always need my work suits and dresses, as well as my husband’s suits, drycleaned and Dry Clean America always does a great job. I’m very particular when it comes to drycleaning and I really like that they use gentle eco-​friendly products that aren’t harsh on my clothes — I have some work clothes that look brand new that I’ve actually had for YEARS! My clothes are always pressed perfectly and because the prices are great, I can dryclean often on a budget. This place is really a gem– they recently changed owners and the new owner is just absolutely the friendliest, most hardworking man ever with great service. I can not recommend this place enough!

Would give this Zero stars if I could!!!
Horrible Service!!!
If you want to get your clothes ruined, by all means, GO HERE.
The owner argued with me —
I will not come here again.

We have been using these cleaners for 4 years. We recently moved and still, out of our way, come all the way here and take our clothes in. The owners recently changed and the new owner is such a good man. We recommend our cleaners!

I also agree with the one and only other comment placed for them. I would give them a negative –5 if that option was available. I just left there and was treated awful. My son went to pick up the dry cleaning and they only gave him one item. My son went back there to get the remaining three. They would not take the card we used earlier and would only take cash. So, here we are on trip #3. No apologies. He even blamed me for not asking for them all at once. I have never, ever, ever had any dry cleaner only give me half my order. Not only was I treated rudely, but I was told that since we have only brought business there a few times, my business was no longer welcome. I am more than happy to accommodate.

I have been trying many dry cleaners and this is the one of them. They use «GreenEarth Cleaning System» which is good, but this cleaner doesn’t have a cheerful mood… I went there and nobody in the front. After I waited for a while, finally old guy slowy came out. No apologize. When I went there for picking up, no body at the front again. Then, a woman came out. She is NOT friendly. I was little scared. I go to dry cleaner almost every week, so for me, customer service is important.