I tried the Meat Mountain sandwich and was very disappointed. Sure, it’s a lot of meat for $ 10, but all the meat was served cold and there was no sauce on the sandwich(aside from the sauce packets available). Waste of money IMHO. Curly fries are good though, and the staff is nice.
Malibu B.
Place rating: 1 San Jose, CA
To whom it may concern, Today I visited your store on Stevens Creek Boulevard, San Jose, California. I ordered a chicken bacon & swiss sandwich, since this was my first time eating at your restaurant I didn’t think much of what it was tasting like until I looked at the sandwich and saw that the chicken was half raw. I am absolutely appalled that this is the type of standard you serve to people. Of course I went up to the counter and told them about it to which they offered me another burger — why would I want another burger after what I just had? I am disgusted that there are no procedures in place to make sure this doesn’t happen. Serving raw chicken is disgraceful — i’m no expert but i’m almost certain that it can cause salmonella. However I did get a refund, and have no interest in ever going back to any of your stores. Regards.
M M.
Place rating: 5 Santa Clara, CA
Never fails this place delivers great food and the service at this place was outstanding! The bacon chicken sandwich was s hit! I will definitely return…
Andrew c.
Place rating: 5 Cupertino, CA
The best sliced meat. Get«double meat». Drink lots of water. Horsey sauce is delicious. They just updated to classier trays. Cleanliness is good. Service was purposeful and gentle. Bathroom is out back. Meat mountain at $ 10 is a good value. Curly fries are crisp. Grab the table by the window to watch the occasional customer jaywalk across 7 lanes of traffic to come for Arby’s.
Rich B.
Place rating: 1 El Portal, CA
My girl friend and I stopped by this Arby’s for the first time and the cashier looked like she was totally pissed off, the other blonde Hispanic cashier had just as bad of a surly attitude also. There wasn’t as much brisket as you would expect for sandwich costing over 8 $. But with the attitude of the workers, it was what I was expecting. That’s the first and last time we will go there.
Eric E.
Place rating: 1 Los Altos, CA
I wont ever eat at another Arby’s again as they apparently support criminals over police officers.
Jeremy S.
Place rating: 5 Indianapolis, IN
Absolutely the best Arby’s I have ever been to! Super moist roast beef, fresh fries, friendly staff! I came at a non– peak time and still had the best!
Marissa H.
Place rating: 3 San Jose, CA
This place is alright. The food’s good but its not a good place to hang out. There’s no bathrooms inside. I think I don’t like the meat arby’s uses. I put some of the sauce on my sandwich and that made it better but I feel like Arby’s beef is unnecessarily salty. The bread tastes like the kind of buns you get at the cheapest grocery store.
Titus F.
Place rating: 4 Fairfield, CA
The fiancé and I were taking a drive out and decide to stop by this local Arby’s. Right off the main road, not hard at all to get to. Here is enough parking for about 15 – 20 patrons at a time. The first half of parking is as you enter and the other half is around the building. Right as you pull up, you see the entrance… and further down the white brick wall is the woman’s restroom. No restrooms inside this restaurant. Speaking about the restrooms, they are wonderfully clean and fresh! Unfortunately no mirror available to check your to see if you have leftover ketchup still on your face! As you enter the eatery, you approach to your left the trash cans and condiment section and immediately to your right is the counter. We were kindly greeted once we approached the counter. Good thing here, more ppl starting coming in and staff workers did not hesitate to open up a second register. Ordering was fast and hassle free. At this location, order is ONLY done inside, no drive-thru. Sorry to disappoint. The restaurant itself has a homey feel. Not too big, but not too small either. A good vibe with an open view of the main street. My only grunt is that it felt stuffy… no A/C. One customer asked if it could be turned on, but he was ignored… hmm, and I wanted to give the customer service an A+. I guess an A will have to suffice. Thanks Arby’s for filling my lady and myself up with your tastey brisket and turkey sandwich!
Kim S.
Place rating: 1 San Jose, CA
From the moment i walked into the place the blonde hispanic lady employee was on her phone the ENTIRE time i ate my meal to the time i left, she then kept showing the cashier stuff on her phone while customers were waiting to order, the lady should have at least gone to the back while on her phone but i dont see why management would allow the use of being on your phone at all while working more so when customers are waiting to order the owners need to be more aware if what goes on when they are not there very disappointed as they are getting paid to serve us not be on the phone
Vinay S.
Place rating: 5 San Francisco, CA
Good management, clean, and good food. If you like the food of an Arby’s, that’s about all you can ask. Only nitpick is that the sign is low, so it’s easy to miss.
Kevio L.
Place rating: 4 Santa Clara, CA
When it comes to fast food, I’m not sure Arby’s can be beat. The beauty is in the simplicity. Moist beef, sliced paper thin, and put on a bun. Oh Yeah, and the Crack they put into the Arby’s sauce and Horsey Sauce. I swear, and actually been caught by a shrugged shouldered employee, pocketing and bagging pounds of these delightful packets of deliciousness. This shit goes great on everything in your refrigerator. Trust me. The fried goods are just that. Fried Goods, not Fried Greats. Typical curly fries, and old school potato cakes are ok, but dip them in those sauces and they become greasy greatness. The prices are kinda steep for fast food, but the sauce is free. So it all evens out at the end And the beef is actually good to. Sliced to order and served quite quickly. I’m glad they got rid of those stupid touch order screens which never sped anything up. Standing behind old people who still don’t even own tv’s with remotes try to figure out those screens could get frustrating, and I like old people. Never go wrong at any location.
Cory M.
Place rating: 5 San Jose, CA
This is the ‘Arby’s’ we frequent in San Jose. The sandwichs here seem on par with all other Arby’s in the area. But im not writing the 5 star review to praise there decent roast beef sandwichs. i am writing this because one the workers/managers Aurelio is very cordial and polite. we have been coming here for around 2 years. and Aurelio is always very kind to us. Thanks Aurelio! :) –Cory(Roast beef cheddar guy)
Elizabeth H.
Place rating: 5 San Jose, CA
The place is typical for fast food. It’s decent for what you pay. I love the curly fries. I also like the fact that the owner of the franchise is sweet and genuinely is happy to see the patrons. It sets the place apart. It’s an Arby’s. It’s fast food not a Michelin star rated restaurant. Yes, it needs a bit of refreshing but it’s always immaculate. I would feel comfortable eating off their floors. Of course, when you have idiots leaving 1 star ratings like the following, it won’t. get. better: «I’ll never eat Arby’s again… I loved there food to.» If you can’t spell it, don’t review it. Your stupidity is needlessly driving people away. Oh, and if you’re complaining about fast food being«overpriced», take your low rent ass back to the ghetto and the dollar menu.
Mike M.
Place rating: 5 Belmont, CA
I’ve been looking forward to trying Arby’s brisket sandwich for awhile. Originally i was thinking of hitting up the Sunnyvale location(since its closer to my pad), but after reading the reviews i decided to try the SJ(stevens creek) location and good thing I did. This location was clean and the service was quick. What more can you ask for! Also, the brisket sandwich was sooooooo good!!! Just to set the right expectation with the barbecue fanatics, this is fast food, so it won’t really compare to a full on BBQ restaurant, but they come really close!
Michael N.
Place rating: 2 Milpitas, CA
Bad service. Very pricey with less quantity. I only go here cuz its near my workplace.
Diane D.
Place rating: 1 San Jose, CA
Just don’t do it. Overpriced and poor quality. Place also had a bit of an old — unremodeled and grimy feeling. Kind of like an old fast food in the middle of a bad part of SF near Market Street… by a porno shop. Don’t ask how I know. I got stuck at one of these places once. Was probably just fine and modern back in the early 80s.
Christine N.
Place rating: 4 San Jose, CA
I hate how the Arby’s inside of Great Mall closed so this one is now the closest one to my house. Still kinda far away, but I’m always in this area for work and hanging out. The guy at the counter was very nice, free refills for drinks, food tastes good, seats are clean… it’s pretty good here. Their french dip is still always my favorite, but recently they had a new limited time brisket burger. It tastes so good, I wish it weren’t limited and will stay forever. My favorite seats are always the one next to the window facing the streets. It’s exciting to watch crazy people driving, honking at each other, and jaywalking on Stevens Creek. I see no problem with this Arby’s besides their restroom being outdoors and nasty. But I guess we can go find a restroom somewhere else…
Julie K.
Place rating: 4 Santa Cruz, CA
Did I ever tell you about the time this crazy Korean used car sales man, who had just gotten into a car accident, proposed to me while I was sucking on a Jamocha milkshake and munching on a roast beef and cheddar sandwich here? He obviously had a severe concussion. Clean — Fast — Friendly — Minus one star for having no drive thru I should have said«Yes»…
Louis H.
Place rating: 4 San Francisco Bay Area, CA
Oh my! I love the roast beef sandwiches here and for that matter at other stores too. I have never had a bad experience here. Very helpful staff and the sandwiches are superb. Yummmm. I always go for the potato cakes and not the fries. They have a sandwich called the MAX. And the MAX has plenty of beef if your real hungry. The sauce is tasty and I love their unusual flavor shakes.