SF Window Bros

I had two of my bedroom windows replaced by SF Window in 2010 and now both of the bottom sashes are completely rotted out. It seems that they did not properly seal the windows, letting rain into the wood. Of course they did not return my phone calls and obviously do not stand by their work
Very disappointing :(

This is the email I received from them after I sent info about the window help I needed… I don’t think this is a very customer friendly approach. They basically ask you for $ 100 bux without giving you ANY information whatsoever. In my mind, this is ridiculous.
From Sandon Ritter:
I would be happy to begin a quote however, we no longer do free estimates. Due to the high volume of calls we receive we need to select only the jobs that are ready to move forward with us.
We now charge $ 100.00 to process the estimate which includes an emailed p.d.f. quote generated on our invoice /​estimate program.
If you choose to continue working with us we will apply that $ 100.00 to your Invoice.
Please let me know if you still want to continue to schedule the estimate.

I called several window replacement companies. I needed the glass of a five by six foot picture window replaced. The sill after 25 years was broken and now the most important window in my home was ruin. It looked like the glass of a shower door which had not been completely cleaned. This was not an easy job by any stretch of the imagination. It is located on my third floor. To complicate matters the sidewalk slants and a five by six foot piece of insulated glass is very heavy. SF Window Bros came out and gave me a very competitive bid. Then on the day of the removal of the old window and the replacement I stayed home to observe. They did a great job. Leonard and Sandon could not have been more professional. I would recommend them to anyone.

We had a few problems with some of our old window sashes and locking mechanisms. Some other places urged us to replace the entire two windows for some astronomical price reaching well above $ 10k. These guys, however, understood the problem and gave us a very reasonable quote to fix the existing windows. When Leonard came over, he was quick, efficient, knowledgable, and friendly. Very happy we worked with them. Thanks!

I had a very good experience with SF Window Pros. Sandon is the owner, and Leonard did the work. These guys are experienced and thorough. Leonard is also a really good guy.
Initial quote came in a bit high, but Sandon was willing to negotiate.
Pros: Quality work, reasonable price. Thorough. Clean. Courteous.
Cons: Did not show up on time — around 1 hour late the first time, and 20 minutes late the second.
So, if you are willing to haggle and flexible on timing, then a strong recommendation for SF Window Pros.

So our house got broken in over the holidays. Aside from stealing our stuff, the burglar left a broken window that needed to be replaced. The first person we called to board up the window tried to scamp us (yes, even after knowing that we just got robbed). After calling several places, we decided to have SFWP replace our window. The person we communicated with on the phone seemed knowledgeable and gave us a reasonable est. The guy they sent out came on time… but once again HE tried to scamp us by trying to charge more for labor than what they quoted me on the phone. In summary, I think the company itself is pretty good, but they should perhaps check up on their field employee!

Called for estimate, I was simply told: «we are really busy right now «Awful service.

SF Windows Pros are extremely professional and reasonably priced.
I had been struggling for years with windows that would get stuck while sliding. SF Windows Pro immediately figured out the issue, and showed up a few days later with the very reasonably priced parts needed for the fix. After replacing the springs, the windows worked beautifully.
A few months later, I ordered some custom sliding door screens, which ended up fitting perfectly, and again, were well priced. They were ready exactly when Windows Pro said they would.
Service is very courteous and helpful.

These guys are great!
I had several windows in my older home suffering from dry rot damage. Everyone else I called for an estimate wanted to replace them all at great expense. SF Window Pros repaired them all for ¹⁄₃ the price of the other estimates. That included painting the repaired windows to match the originals. The results look great!

SF Window Pros know what they are doing and the price is fair. I called at least four places: One contractor wanted to rip out my stucco and charge me $ 11,000 for two windows, another window specialist came and never sent a quote until I hounded him for two weeks, and another just never showed up. SF Window Pros came, took them maybe 10 minutes to talk with me about what I wanted, sent a timely quote, gave me a reasonable time frame when the windows would come in and installed the windows the day after they arrived. The process itself took most of the day and it was kind of messy, but they cleaned up all the mess, and then some. One of the windows had some scratches on the panes that looked like pencil marks and they aren’t coming off with windex, so I took off one star. Not terribly noticeable, but still not perfect. All in all I would recommend these guys again in a heartbeat.

Leonard and the gang here totally rock.
Very professional. Reasonable costs. Let’s keep it short and to the point.

Getting a window REPAIRED rather than replaced seems to be a difficult thing to get for some reason. SF Window Pros came through but the price was high and quality of work could be a bit better.
We had a sliding glass patio door with a bad plastic roller on the bottom. Most people tried to scam me into changing the whole door for $ 3800 but SF Window Pros was one of the few willing to REPAIR it for $ 500. A $ 5 plastic roller was all it needed, and they spent about an hour total on the job. So I consider the price to be high — minus one star for that. They didnt fully push in all the rubber weatherstripping when reseating the door glass into the frame, so minus one star for that.
So all in all, three stars.

The glass started fogging up in one of my double paned windows, and I called SF Window Pros. They gave me a great price quote. It was easy to deal with them, and the window is perfect now.

The guys at San Francisco Window Pros are amazing! They are very knowledgeable and are on top of their work!
After reading these reviews i noticed that all the 1 – 2 star reviews are from those who never actually worked with the company, and all the 5 star reviews were from those who actually had work done. Gave them a call and they were the most friendly and professional company Ive dealt with!
Would only recommend these guys for anything window related!

These guys are great! They came in to fix a leaky casement window, determined it needed only to be re-​shimmed and not removed and charged me only 50% of the original estimate. Not only that, but Zack pulled the trim so carefully that when he re-​installed and caulked it I couldn’t even see where he’d done the work. This saved me repainting cost as well!
Craftsmanship and professionalism rate high in my book. Zack may remind you of a guy who works an ale stand at the Renaissance Faire. But he’s a real pro when it comes to windows! Thanks!

Note: ⁹⁄₂₀₁₂ This company no longer does window cleaning!!!
On behalf of our HOA (8 units four stories) I conducted due dilligence of 6 window cleaning companies. Each came out and strangely each had a unique approach to cleaning including one who insisted on gaining access to the high units. There was a comfort when we spoke with SF Window Pros. There was no cockiness, no talking over us, no grandious plan — just plain knowledge and work by hand. They arrived on time, in great sprirts and after a quick tour, they went about their work — I checked in a couple of times and they were moving at a solid pace. Needless to say we are pleased and now they are our window cleaner of record.

I called SF Window Pros since they received some good reviews here on Unilocal.I made an appointment for them to take an estimate for the 10 windows I needed replaced at my house. The appointment I made was for a date about a week away from my phone call. 48 hours before my appointment I got a call telling me that they were too busy to come and tried to find another day for our appointment. I informed them that I already took that day off from work to get quotes since I had lined up several other jobs with other contractors for that date. I only have a limited amount of vacation time and I wanted to get as much done in the one day off I had. They apologized and just left it at that, no appointment, just find someone else…
Anyways I thought that was very unprofessional to just break an appointment like that, I guess a bigger job came up after I made my appointment.

We tried to work with this outfit due to the glowing Unilocal reviews — particularly with regard to their alleged professionalism.
So, we made an appointment with these folks at 11. They come at 11:15. I ask them to wait a few minutes while I sort out things with my nanny and a conference call. I also asked them to call my cell, not my wife’s.
They wind up calling my wife’s phone anyway, then they can’t wait the 5 minutes it takes for me to get down there to pick them up from the lobby.
So, some easy questions:
1) Is our business worth a 5 minute wait or not, when we were made to wait 15?
2) What’s the value of a negative Unilocal review?
3) Here’s the best one — we’re in a 270 unit building — and we’re all looking for screens. And we have an internal building message board. Is this review going there, too?
4) Do parents of young children tend to own their own places? In the bay area, do they tend to ask for contractor recommendations on parenting mailing lists? Do those questions happen DAILY?
Read my other reviews. My mechanic and real estate agent have gotten tons of business through me, either through Unilocal,or especially word of mouth. That goes the other way, too.

I’ve got a crappy, single pane, aluminum-​framed windows that I need to get replaced.
The guy who came to give me the estimate was awesome. On time, friendly, clearly explained my options. A solid Joe. I felt like these guys would get my business.
Then I waited (and waited) for an estimate to arrive. It didn’t. I called to check in. A week or so later, it arrived with a thud. About $ 1000 to change one, standard-​sized window. Whoa! That was about twice what the guy who came out and gave me the estimated said I should expect.
I’m bummed that I can’t give a glowing review. Alas, I recommend shopping around and getting at least another estimate or two from other window guys.

These guys are a breath of fresh air. Our windows are pretty good but the one in the kitchen was leaking on the floor during the recent storms. David came and replaced the bum window in the midst of a torrential downpour. The scene in my kitchen was pretty entertaining. Picture outside. Now picture it inside.
A couple weeks later I figured out that the window locks weren’t completely flush with the sill and gave them a call. They called me back and worked me in on the same day. Completely satisfied and would recommend. A++++++++++++.