Meh… I got my carwash here at Propark and they did a decent job. Nothing spectacular but then again it didn’t cost very much so I guess you get what you pay for. They vacuumed the car but there was still some debris behind my driver’s seat. Nothing worth getting riled up about but still. The exterior looked good. Shining like a champ and the wheels looked good. Can’t complain and they were cheaper than most car washes so I’ll be back.
Lizzie B.
Place rating: 1 San Francisco, CA
I work just a few blocks away from this lot, and I am always looking for the most reliable parking garage in the area. I had a great experience at the other ProPark lot located on Mason just a couple of minutes away, and when that lot was full one day I decided to park in this lot expecting the same friendly service and care. After work I returned to the lot, and before I could even get the keys back from the attendant, I walked by my car and noticed a sizeable dent and several scratches on the rear bumper. I let the attendant and lot manager know, and they admitted fault and apologized profusely. The manager, Thomas Young, was very helpful and let me know the company would be happy to pay for the damages and he made sure to help me take photos and gave me all of his information. I sent the claim and damages report for over $ 1000 worth of damage on my car and the ProPark America corporate offices could not have been more awful to deal with. I was instructed to fax the information over to David, who never acknowledged receiving the information. I called David multiple times per week for a MONTH after the incident, and he never once picked up the phone and never returned any of my voicemails. One month after this happened, I received a letter in the mail saying that the lot was not responsible for the damage and they would not be able to pay for a new bumper for my car, despite the attendant and lot manager admitting fault. WHATSCUMBAGS! I’ve already told all of my coworkers about this and none of them park in this lot, for good reason. I don’t recommend that anyone parks here ever, even though the price is better than other lots nearby. It is absolutely horrible how the corporate offices treat their customers, and their bad business practices should not be supported.
Shane R.
Place rating: 3 Modesto, CA
its a very small operation. a one-story garage that holds maybe 15 cars and a small lot next door that holds less than 10. its the best deal in the area($ 10 early bird special if you’re in by 9am out by 7pm). $ 5 cheaper than garages 2 – 3 blocks closer to union square. service is pretty good.
