ProActive Network Consulting

San Francisco, United States

4.5

6 reviews

Contacts

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Telephone:
+1 415-625-5500
Website:
www.proactiveway.com
Address:
111 Pine St Ste 1650, San Francisco, CA, 94111
b/t Battery St & Front St
Financial District
Nearby public transportation stops & stations:
660 ftEmbarcadero
770 ftSansome St & California St
850 ftSacramento St & Battery St
Categories:
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Today

Today –
Local time (San Francisco) 12:53 Saturday, 24 May 2025

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6 reviews of ProActive Network Consulting

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Place rating: 2
San Francisco, CA
Proactive was great when Wilson was there. Since he left they have been pretty much completely ineffective. They do respond quickly, but consistently can’t fix our network connectivity issues, which have persisted for over a year. This is with a network they built themselves! And we only have 8 or so computers on the network, with a robust server (again built to their recommendations) and thousands of dollars worth of upgrades over the last year. I’m no expert, but I just can’t believe this is rocket science as most networks I’ve worked with operate trouble free for months if not years at a time. We are just about at the point of ditching them and starting all over with a new consultant.
Place rating: 5
San Francisco, CA
Michael Shannon of Proactive is amazing. He was able to remotely diagnose, creatively develop a solution, implement that solution, AND teach me how to fix it going forward in a fraction of the time I’d taken researching the problem alone. His easy-​going, personable style almost belies his deep knowledge and understanding of how things work, thus his out-​of-​the-​box thinking goes to the root, not just the symptom. If you don’t have ProActive Networking on your team, you’re losing money! Bravo and thank you!
Place rating: 5
San Francisco, CA
The guys at ProActive are top notch consultants that really know their stuff, and prove their worth on a daily basis. No question is too dumb, and their response time is great as well. The owner, the support staff, the consultants that come into our office… everyone is friendly, knowledgeable, and you can tell that they really care about doing a great job. They also have been great about recommending new vendors and systems that help our business run faster, smarter, and offer solutions that lower our costs overall. I depend on them a great deal, and have a great respect for the work that they do and the value they add to the company I work for.
Place rating: 5
San Francisco, CA
Wilson at ProActive is my hero. We called Proactive in the morning and he came out later that afternoon (Geek Squad had a 5 day waiting list — really?). He identified the problem that a techie friend of mine couldn’t pin point and fixed it in a flash. When a separate problem arose the next week, again, he was out here in a flash and quickly identified the problem then provided follow up phone support. I don’t have experience with any of their other consultants, but we did get a call from the company’s president to follow up with our satisfaction with their services — classy! The office staff is also very friendly. Thanks ProActive.
Place rating: 5
San Francisco, CA
I’ve worked with Proactive in various capacities for approximately 10 years now. Currently they are the IT Providers for us at the San Francisco Chamber of Commerce. Their team is always super responsive, knowledgeable (they get it), patient and just an all around pleasure to work with. As a service provider who is essentially an on-​call on-​site resource for your business, it’s nice to know that you’re bringing someone reliable and personable into your work space.
Place rating: 5
San Francisco, CA
The current company I work at outsources all of our IT needs to Proactive. This group of computer specialists are great! We are constantly calling them for help and they are right here helping us whether it be in the office, via email or phone. The great thing about this company is that the whole group works together as a team and if one is out, the other can just step in and take over.