Pacific Heights True Value Hardware

had a rechargable black and decker drill which i purchased years ago, but never needed to use it until this past week. the drill needed to be charged, but would not charge. this drill was not designed to work directly on electricity. went to the hardware store and asked for the man’s advice, he stated,” you need to purchase a new battery pack.” went home and received a quote on amazon and they wanted $ 60.00 for battery pack that may work for my nearly pristine drill. did some research and i decided to attempt to open the battery pack and hoped to replace the batteries myself. went back to the hardware store to purchase a tool to remove the screws on the battery pack; the man persuaded me not to open the battery pack and stated, «the high risk of contamination of the corrosive battery acid is not worth the purchase of the tool.» as an after thought; that was good sound advise. we clearly live in a disposable society and i thought perhaps i could save another item from entering a land fill; hmmm, i’ll figure it out. looked in my garage and well, well, well; dad’s old electric drill still worked.

Came in here to buy a new light to replace my ceiling light. Price wasn’t pricey and the Chinese owners were really friendly. They’re literally across the street from my place so it’s super convenient for me. Will be back for household improvement items and whatnot.

I read the bad reviews, but based on my experience, they were really sweet. the husband helped me find one of those real estate key lock things, the wife got all my keys made ASAP, and gave me a water and candies while I waited. I can see though how they first come off.
Since I’m pretty sure of the type of über-​demanding semi-​helpless people who come in here (one of them came in while I was waiting), some of these other reviews don’t surprise me, but just like most good people, if you smile and say please and thank you, you’ll be warmly received.
FYI I also price checked them against another higher rated corner hardware store on Sac. and they were identically priced, actually had what I needed in stock, and the keys were cheaper (plus they threw in a nifty free ring).
It’s the little things in life.
…just like what this store is great for, the little things.

The Pac Heights True Value store is a good stop for necessities ONLY. The owners and workers refuse to speak English so if you don’t know what you are looking for or don’t really like visiting hardware stores, don’t bother… you’ll end up with the wrong product. I prefer Hardware Unlimited up on Sacramento St.

I like to support local businesses, and this one is pretty convenient if you need a common hardware item. Don’t expect a friendly smile and greeting when you walk in, this isn’t Cheers. But you can ask the workers there where to find an item and get a response. Unfortunately they don’t recycle fluorescent bulbs nor batteries (i.e. I can’t take my trash here), and I recently failed to find a fluorescent bulb replacement that matched my washroom that I was looking for, but for the most part this place has served me A-​OK as a 3-​star rating says.

I live just down the street so thought of swinging by here to purchase a few nails to hang some framed items. I didn’t get a greeting, which is fine – it’s a hardware store. What I did get, however, was followed around the store and watched like I was going to steal anything not nailed down. Wasn’t even asked if I need help finding anything. The guy just followed me aisle to aisle, sipping his coffee and staring.
Don’t think I need to say I didn’t appreciate that and walked out without purchasing anything.

Gets ‘er done.
While the staff’s demeanor isn’t all roses and butterflies, they will generally point you to the right aisle. Selection is good for a neighborhood hardware store and I have yet to go and turn up empty handed. I’m glad to have them in the neighborhood, it’s quite a convenience.

I’ve been to this place a couple times over the years. It’s a small place but I usually go for easy to find stuff. The other day I stopped in to buy some paint to make a DIY projector screen for my new lcd projector. I did a lot of research on the net and determined that a True Value color called «Winter Mist» is one of the most neutral grays available anywhere. Using a neutral gray for your screen not only helps colors to be more accurate but it also improves the contrast and makes the blacks darker. Anyway, they mixed me up a quart right away and gave me friendly service. I took it home, rolled a couple coats on my wall and now I have an awesome neutral gray screen for only about 11 bucks worth of paint and a 3 buck roller. Oh yea. (If you go this route, get the Winter Mist with a flat base)

I live a round the area, and this place serves its purpose for my regular household needs. They are a bit pricey, but it saves me time and transportation costs.
I also do some contract paint work for some friends and have bought from here.
The staff is friendly and easy to talk to. The owners are a hardworking immigrant couple. I go there just to support local business somtimes.

I WISH I COULD GIVE THESE CREEPS A BIG FAT ZERO! RUDE! RUDE! AND CHEAP BASTARDS.
I bought a $ 7.99 halogen spot and asked at the time of purchase if it was the wrong size could i return it. ‘yes keep receipt’. got home totally wrong size — went to exchange/​return with exact bulb needed. well they don’t have it and probably never carried it. Well the woman was dertermined to scour every inch ot the lights to make sure. and then i could tell she was stalling. hmmm i announce i just want a credit. we go to the counter and she inspects and reinspects the dead bulb i brought. walks away and starts yelling in chinese to her husband. he comes to the counter. inspects my receipt, my dead bulb and the return. they exchange conversation in non english and then the wifein english tries to insinuate that i opened the purchased light, installed it and THEN realized it didnt work and put it back into the package OH HELL NO. then there is drama about cash or charge credit… ITS FUCKIN $ 8 DOLLARS — JUST GIVE MY MONEY… of coarse the charge credit took another 1o minutes. ITS OVER PRICED TO BEGIN WITH, THEY ARE RUDE, TRICKY SNEAKY AND CHEAP.

The Pacific Heights True Value Hardware Store or the PHTVHS as those in the know call it, is your standard no frills neighborhood hardware store. Convenient California street location. Good for the basics (i.e. it’s Saturday morning and I need a can of white paint, some nails, and a plunger). Somewhat helpful staff to help you find that plunger.
However, if you are doing a large DIY project head to the Home Depot in Colma or the Discount Builders Supply in the Mission/​SoMa. Both are literally 100x larger and have much better prices.
PHTVHS is open Saturdays and Sundays (10 to 4).