Goodwill

I have donated and shopped at this Goodwill location for years. I will never shop or donate items here again.
I washed and individually wrapped in newspaper numerous crystal and China pieces for donation. I placed them in the donation area. The employee picked up the shopping bags and tossed them roughly in the bins. I heard glass breaking and politely said to the employee «Excuse me, those items are breakable.» Her response «Yeah, I know.» And she continued to break the items.
I reported this employee’s bizarre and rude behavior to the manager. As I’m doing so, the employee is complaining loudly to another worker about me. Everyone I standing at the register could clearly hear her. The employee then started screaming at me from across the store. Galin, the manager, did nothing about this employee’s behavior. Galin’s response was to pretend not to understand what was going on, although the situation was straightforward and very clear.
Everyone is entitled to have a bad day. We all have at one time or another. This behavior fell into an entirely different category.
Please consider shopping and donating somewhere where you, your donated items and your business are appreciated and respected. Unfortunately, kindness and customer service are not what you will find at the Clement street location.

clean and tidy. this is a great goodwill if you are skinny, petite, or asian.

I hit this one aleast once a week in the morning when the best stuff is put out. Small but decent stuff, warning depending on time, there is no three’s a crowd here on registers. All timing, good luck on your search.

Basically this place is small and in a busy area. Getting things here is hit or miss and the workers are productive yet willing to help. As far as items go, this place is truly hit or miss due to the foot traffic and timing.

I’m not sure why this Goodwill location has as many stars as it does…
What you WON’T find here:
–anything semi-​trendy
–those good little knick knack finds…
–vintage, one-​of-​a-​kind items
–home décor in good shape
What you WILL find here:
–freebies (think: mugs with a random business logo, golf balls, coasters with the Sprint logo, awards engraved with names of persons you do not know, used candles with no more wax left to burn AND burn marks!) …these would-​be free items will cost you any where from $ 0.99 to $ 4.99.
–books, lots of books
–broken picture frames
–packs of adult diapers (seriously…there are about five large packs if you’re in need.)
–glassware (hey, you can mix and match)
–junk (literally there is a storage area with tons of junk items! Hooray!)
I love thrift stores… I love the treasure hunt aspect of it all. However, there is more often than not, NO treasure to be found here.
I’m let down every time I visit this location.

One the the reviews about this place mentions how much or how little people make working here. I haven’t researched Goodwill’s practices yet so I cannot comment on that, but as a shopper I enjoy this store. There seems to be a pretty quick turnover of stuff, which to me is a great sign of promising future trips. There are several shelves packed with glass stuff, there are works of art and other home décor. I have not taken the time to look at the clothes though. I enjoy the outfits that are on the mannequins in the display!

Super nicely organized! I liked that all the clothes were sorted by sizes, not color. (In what universe does that ever make sense?) Good selection of homewares and books.

There’s two things you can do at Goodwill: leave things you don’t want and get things you want even less.
I came here to leave a thing. Of course, I can no sooner divest myself of this particular bric-​à-​brac than the Ancient Mariner his albatross.
It was a wooden sculpture of a raccoon climbing a snarl of tree. A bookend without its husband. Tiny teeth and eyes and splinters.
— It had lain boxed in my brother’s apartment as I slept on an empty airbed.
— It had sat on the workbench in my father’s upcountry hollow where he showed me his gun and the fire in his spleen.
— It had perched on the mantle in Mendocino where my grandmother breathed her soul out from between her teeth.
My great-​grandfather butchered our family tree for that wood. The raccoon had been smirking at us ever since.
I hope it completes your hipster menagerie. I hope it doesn’t do to you what it did to us.
There’s two things you can do at Goodwill: leave things you don’t want and get things you want even less.

Summary: Save your MUNI fare it is not worth the trip…
I have not been in this particular Goodwill a lot recently. Today I went in for the first time in a year and was sadly disappointed how much this store has declined.
The hard goods selection looked more like something you would find at the Oakland Coliseum Flea market than in a store — basically a lot of junk not worth having.
With regard to electronics this place has gone from one of the better Goodwill’s to awful. There were few electronics and what they had was not worth buying.
I’m just recovering from knee surgery and I did not appreciate being bumped into by 2 clueless rude store staff running around like the place was on fire.
I began my career in retail long ago before moving on to better things, I would not hire anyone who went through the goodwill retail training program for many reasons including rudeness and being clueless.
It takes more than teaching someone to put things on a shelf and how to operate a cash register to provide a decent retail experience.
I’m uncertain what if anything goodwill supposedly teaches these people but they are not learning skills most retailers need.

This location is a hit or a miss, I have not found any good deals in a while. I found a red beaded bracelet for $ 3.50.

Operation PUKENASTY CLOTHES wasn’t a success, but I did get an armload of funky duds.
Use the BUDDY SYSTEM. Bring someone to save your other ten items while you go into the changing room with 3 at a time (per the signs on both doors).
Listen to the INTERCOM ANNOUNCER. There are rotating deals stated over the speakers.
Give me 36 hours ADVANCE NOTICE so I can grab up stuff I want before you get there.

First time I’ve been here — in fact, still here (waiting to be helped by a worker who will — hopefully — acknowledge me). The store feels pretty picked over (it’s a Friday, about noon; not sure if the store is always like this), but I was able to find a couple gems (clothes) and a nice picture frame (brand new, still in shrink wrap) with minimal digging. My reason for the 2 stars are the employees. If a customer is holding their items and looking at you standing at the register, they are obviously waiting to pay. Employees ought to at least extend the courtesy to inform them that their register is open if they are open or closed if they are closed. Customers are not mind readers and employees don’t get paid to ignore the people who keep their store in business and them employed.

Secret finds here. Good number of shipments so you get to find those scores…
If you want selection, go to the Van Ness/​Mission location. For scores, comes here…

This used to be my secret 5 star Goodwill that I only told really good friends about.
Sadly it is now a two star Goodwill, and I’ll tell anyone about it. Because there really is nothing great to find here anymore.
They used to have great shoes… No more.
They used to have great furniture… No more.
They used to have a lot of Ann Taylor petite… No more.
They used to have a lot of beautiful custom made clothing from Hong Kong and Vietnam (in smaller sizes)… No more!
If I find a new secret Goodwill I might tell you… maybe.

I love visiting goodwill stores for new toys donated by Target. However, very often I would find toys and other items that are priced more than what Target would sell. To me, that is just crazy. From my recent visit, I found a new Merona skirt that was on sale for $ 3.88 at Target. But Goodwill priced it at $ 5.49!

I’ve been going to this goodwill quite a long time and honestly, in my opinion, it has gone downhill. We used to spend A LOT of money here, between my husband and I. I would rave about how great it was to friends! And more times than not, I would find something that was worthwhile. But I would say in the past year, it has gotten worse and worse. And it appears I’m not the only one that thinks this because the last several times I’ve went, the place has been way less busy with no lines. Before on the weekends it would be packed with long lines!
First of all, I despise the way they organize the women’s clothing. They used to organize by color, and now they do it by size. But the sizes vary so much (combined with people putting stuff back in the wrong place), that it just looks like a giant mess to me. I have to go through EVERYTHING to find something. And I just don’t have that kind of time. Before I would just look through the stuff in the colors I liked. It was a million times better.
My other complaint is that I know that Goodwill SF now ebays a lot of items. I know they probably think this is making them more $$. But part of the appeal of going to Goodwill is finding a gem. And if there are no gems to find, then why would I go. I feel like all they have is crap now. Mega-​clearance target items, combined with tons of stuff from forever 21 and old navy that I could practically buy new for the same price. Oh and don’t even get me started on how they try to gorge you on crappy housewares and kitchenware. It’s ridiculous. $ 2 each for Ikea glasses? Hello, that’s how much they cost new at Ikea!
Honestly, my husband and I find way better stuff for free on the street than at this goodwill anymore. So I can’t recommend AT ALL.

I admit it… I used to be a real snob when it came to things like thrift stores. After having girlfriends that showed me the error of my ways via amazing finds in some of these stores, I now actually enjoy popping into these from time to time.
This particular Goodwill is nowhere near as good as the one on Fillmore near J-​town, but one thing I really like about this one is that I have recently had really good luck in finding CDs which are only $ 1.99 here. $ 1.99! I have randomly found a lot of fun and obscure CDs from my past that I’ve always wanted but never had the time to track down or buy. Their selection isn’t very big, but so far, I’ve been lucky as it is constantly changing. At those prices, it’s no big deal to pick up a CD or two to listen to in the car on the way home. Not a bad deal at all!
If not for the CDs and books here, I’d definitely rate this one far lower in terms of selection and inventory, but because of my recent experiences in this store, it earned a higher rating. They also seem to have lively specials announced over the loudspeaker too, something I’m not used to hearing… things like two for one books today and things like that.

The clothes are musty smelling and moist to the touch. Mostly outdated and/​or frumpy or something straight off a drag queen in Vegas.
But, like a needle in a haystack… I was still able to find a cute, vintage-​looking dress for only $ 8! I love it when I happen upon treasures unexpectedly. And after a couple of sterilizations in the washing machine, this treasure was good to go :)
While the clothes at this particular location may be slim pickings (at least when I was there, the inventory is always changing so you might hit jackpot!), the books are not. They surprisingly had a large selection and at $ 2-​$ 4 per book, you can get carried away without doing too much damage to your wallet.
I had been thinking about getting «Tuesdays with Morrie» for some time and I found it here for $ 2.49 as opposed to the $ 15 or so it would cost at the bookstore.
I like. 4 stars!

Goodwill must have done some superb recent hiring — because this location is now extremely easy to navigate and well organized.
I came in here awhile back with my friend to score some solid New Year’s outfits and had a great time — kicking back on one of their comfortable couches, which sold — while I was on it.
This Goodwill has everything. They have instruments, records, limited furniture, electronics, tape decks, stereos, DVD players, sports equipment, trucker hats, CDS, DVDs, cassette tapes, suitcases, framed pictures, glassware, and of course a plethora of clothes.
People in the know will even line-​up outside this place in the morning — just waiting to score the good new stuff.
My friend and I ended up walking out with some killer buys for our New Years outfits. A pair of purple sunglasses and a stunning turquoise blanket (which was transformed into a cape) with a soft felt lining.
I have rocked both since our visit and never cease to receive a wealth of compliments on them.
Who needs Westfield when you got Goodwill?
Trust.

Don’t come to this Goodwill! I find plenty of jeans, skirts, and shoes that fit me here and I want them all to myself. Don’t even think about trying to get a nice vase, or a big casserole dish, or even a punchbowl. Everything here looks better in my kitchen, and not in yours. Stay away from my Goodwill or else I will get a knife from Kamei a few blocks down and chase you out of there with it.
Seriously, please don’t take all of the cute stuff. Leave some of it for me.