Evergreen Carpet Cleaning

Michael from Evergreen was amazing. Mike really takes pride in his work – he cleaned two of our units and the carpet in one of them was so dirty that he cleaned it 2x (he said he literally washed out black water) until he was satisfied with the result.
Michael was also on time, professional, and even helped me move some furniture so he could clean better. You should ask for him if you use Evergreen.

UPDATE: I just got a call from Nay at Evergreen a little after 7pm the day of the no-​show, explaining that there was an error in the system so that a technician never was assigned my job. B/​c there was nobody in the office (it’s Sunday), they didn’t realize until tonight when they saw my missed calls. I’m guessing she called as soon she saw that. So, it was bad and not a good experience for me, but this was due to technical difficulties and an honest mistake.
What impressed me is how sincerely apologetic Nay was — she said it was really important to her and to everybody at Evergreen to treat their customers well and seemed truly upset that this had happened. She offered me a complimentary carpet cleaning, which was unnecessary because I had found someone else to do it, but it was a meaningful gesture nonetheless.
Making mistakes happens to everybody; it meant a lot to me how badly they wanted to make it right. I got off the call w/​good feelings about Evergreen Carpet Cleaning.
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I scheduled a carpet cleaning for today from 12−2pm, and was even going to pay a lot more than I had been quoted other places b/​c the reviews were so great. I was told I would get a call from the technician about 30 minutes before the scheduled time.
When I didn’t get a call I called myself and got a busy signal with an option to leave a message. 12 rolled around, then 12:30 then 12:45, now 1:15pm, and I’ve called maybe 10 times, haven’t been able to talk to anybody. They no-​showed. Customer service standards must be going way down given what everybody else is saying.

Evergreen did a great job My room was burn by the heater. I thought the carpets were damaged and un cleanable however Mikle did his excellent job.
he used the professional staff. He even gave us a 30 minutes heads up which I really appreciated.

Service was outstanding. Wish I had taken before pics to post, as they removed all traces of a large and nasty spot near my door that I had thought was going to be un-​removable. The service was quick, affordable, and worked as advertised. HIGHLY recommend for carpet cleaning in the City.

Thanks to Evergreen And thanks to Ben .my mom leave in the city on mission, and she is 82 years old Ben was the guy who came to her house, Ben called me 30 min before he arrive, and he did a excellent job my mom have a very old house and the carpet was very Dusty and a lot of traffic area (the Capet not been was like a 10 years) Ben helped to move all the furniture around

Ben is great guy, always showing up on time and doing great job :) I’ll use him again for sure.

Great Job! Ben did an awesome job. He’s very friendly, texted his ETA, worked hard cleaning some very dirty carpet, and had no problem carrying the heavy equipment up to a 3^rd floor flat… Carpet looks good and the place smells clean

Very quick and Refreshing work. Brought the carpets back to life. Thanks Ben I will use you again and so shoulad everyone. He calls to confirm he is coming and then right before he gets there he calls again.

Ben is awesome and a very cool person… He came to look at my carpets, cleaned them the same day (I live on the 10^th flr in Russian Hill) and took my oriental carpet to be cleaned. Brought it back in a week just as he promised. I highly recommend Evergreen I’m all for efficiency and they can’t be beat! Thanks again Ben!

I called and Evergreen was able to squeeze me in for an appointment next day. Ben called first thing to let me know when to expect him. When he arrived he was friendly and professional. During the cleaning he was careful moving the equipment and cleaned up the small amount of water that it created. And most importantly, the results are fantastic — my carpets look as good as new! I absolutely recommend Evergreen for professional carpet cleaning and will use them again.

Ben is a real pro!!!
I was thinking I’m going to have to replace my carpet because my dog …
Ben was working really hard and clean just like new
Highly recommended for anyone who needs carpet cleaning!!!

Evergreen did a great job I thought the carpets were damaged and un cleanable however Evergreen proved me wrong.
Ben was our technician and he did an excellent job. He even gave us a 30 minutes heads up which I really appreciated.
I am very glad I found them and thanks to Unilocal I have now found my carpet cleaners.

One of the best services in town! Ben was professional, and did the work amazing! definitely will get it again in the future. highly recommended!!!

Ben came over today to clean the carpets in our house. It had been four years since we moved in and the carpets were looking really rough. Ben did a great job and the carpets in our rooms look like they are brand new. What a relief!

Needed to get my carpets cleaned in the last minute. Contacted Adam from Evergreen who had a technician available the next day. Ben came out and was very polite.
I needed to get our 3 bedrooms cleaned a small hall. Carpet was quiet trashed and needed a good deep cleaning in order to look presentable for our future roommate. I am giving five stars for their friendly staff and their great workmanship.
Highly recommend.

Thanks to Ben, my carpet looks cleaner than when I first moved in! Very nice and professional, called me a half hour before he was going to arrive. Scheduling an appointment was easy and the price was fair. I will definitely call Evergreen the next time I need my carpets cleaned!

Thanks Ben Amazing job our carpets look and smell great.
Highly recommend Evergreen for a professional carpet cleaning service.
Will be calling them again.

This is an update to my previous review. After I posted, the owner called me to apologize and wanted to make it right. He explained that since it was a busy time of year, it may be possible that the job was rushed. He apologized and not only offered to redo my couch, but also to give me a refund. He was adamant about making sure I walked away with a pleasant experience.
I scheduled them the same week to come by and re clean my couch. I did not ask for a refund as I am glad to pay for services well done. This time I am happy to say they produced a much better result. The couch smells clean and didn’t take as long to dry. It looks great as well.
Thank you guys so much for taking the time to make me a happy customer. It’s how situations are handled that really define the value and ethics of a company. I am happy to say I would use their services again.

Just did a carpet cleaning with this guys in meridian ave San Jose.
The guy that came to my house was Ben.
Super friendly guy, came right on time, did a really professional job, and didn’t keep smiling, very recommended.
Ask for Ben and grainy that you’ll be 100% satisfied…

Dani came to out house, he was polite, clean, explain to us what he is going to do and the most important he got all the stain OUT!!!
The price was fair and I know that I found a good company to clean my carpet on yearly bases .
I will defiantly recommend to use them.