Alain Pinel Realtors

Beware of Two-​faced realtors from Alain Pinel. They will feed you lines and then withold information and not deliver in the end. You have to RIDE them and nag them in to doing anything for you. I would especially be wary of any TICs they are representing. I will name no names at this point but all I can say is that something «isn’t quite right» about the folks we are dealing with…

I’m glad the other reviewer had a good experience with Alain Pinel. I might have as well if I had ever been able to talk with them.
I was looking for a cheap condo in downtown SF and noticed they had two listings on SFgate that fit our needs. Contacted them by filling in the online form and specified a time I wanted to see it. I got an email confirming the appointment but saying i would also be contacted personally by the agent who would show the property. However I was only in town for a couple of days so I simply arrived at the appointment at the appropriate address and time.
Nobody showed up. So it occurred to me to look them up and call and the person who answered the phone said they are no longer an Alain Pinel realtor.
At this point I would have just written it off as somebody who doesn’t have much idea how to use the web. But then I got a followup email asking to rate my experience. Of course I gave it the worst possible rating, explained how I was a highly interested buyer and pointed out how rude the web experience made them look.
I’m assuming if they follow up via email, they are having somebody look at the responses that come in. But still, nothing. Not a word. I’m coming back to SF in January both to look at and to consider selling some property and you can bet Alain Pinel is one realtor I will NOT contact… not that I would expect them to acknowledge me if I did.
Zero stars.