Accord System Executive Coaching

Specialties

Training in how to successfully deal with difficult people. Executive Coaching for Managers and Professionals (often key employees with valuable skills who work in high pressure environments) who want to develop stress management skills and learn to communicate more effectively in a business environment. With techniques learned in the training, participants are better able to manage conflict and enhance their professional relationships.

History

Established in 2004.

Our clients are managers, professionals, and key employees in high pressure environments that want to develop skills to deal with difficult people.

Human resource departments refer individuals who possess valuable hard skills but need to enhance their soft skills, i.e., their interpersonal skills. Many of these individuals are from professions where the expectations and demands are high.

In 2006, referrals began coming from the medical field for professionals whose behavior was disruptive or perceived as aversive. Many of these referrals were surgeons who work under stressful conditions. Research demonstrates the importance of effective communication in medical field and that disruptive behavior is a cause of errors.

Meet the Business Owner

Gino E.

Business Owner

My experience training personnel in organizations began in 1993 with the Hayward Police Department as a California State University of Hayward graduate student intern. The law enforcement profession requires a significant amount of training in a complex and changing world. The Hayward Police Department was among the first in California to implement community oriented policing. The Hayward Police Department successfully recruited talented personnel that reflected the community of Hayward. I was part of a team that developed and implemented a 40 hour diversity training program. All personnel from all levels of the organization participated in the training. I assisted in the training of the trainers.

Hayward Police Department executive management participated and visibly supported the training. The leadership showed commitment. Structured group process was an important component. The training was successful because it changed individuals’ attitudes and the culture of the organization.