24 Hour Fitness

sad to say this location just doesn’t like the air conditioning on why???, 4 years later and they still won’t turn on the air conditioning?.. please turn on the air conditioning it’s too hot in there… please for god’s sake turn on the air conditioning… please… please turn on the air conditioning i can’t breath… please turn on the air conditioning i can’t breath… please turn on the air conditioning i can’t breath… please turn on the air conditioning i can’t breath… please turn on the air conditioning i can’t breath… please turn on the air conditioning i can’t breath… please turn on the air conditioning i can’t breath… please turn on the air conditioning i can’t breath… please turn on the air conditioning it’s too hot in there… please turn on the air conditioning it’s too hot in there!!!

Pros:
–Friendly & helpful staff
–Free parking (be sure to get your ticket validated)
–Convenient for Cow Hollow residents
Cons:
–Outdated weights
–Lack of weight stations

I have been going to 24 hour now for about 3 years and this location is one of the better ones here in SF. It is large and there is always a machine open which is great.
I recently started doing personal training sessions with Jason. He is awesome and is very knowledgeable. He is helping me meet my fitness goals but also helping me fix my form and making sure I am doing everything correctly. The works outs are tough but are fit and customized to me and my personal goals and what I want to achieve. He really thinks about each session and individual and plans a workout that is right for them.
I have only done 1 month so far but have already noticed a difference in my form and strength. I am really excited to start my second month of sessions to get to the next level.
I would recommend Jason for a personal trainer especially if you are looking for someone that helps with form and re-​correcting bad habits. Also, someone who will push you to meet your goals.

I like this gym even though it’s active and I have super sport… it’s semi clean restrooms work for me better than other gyms I have seen

Pros: It’s convenient and cheap. The gym staff is great and Jason M. Is an amazing personal trainer (he gets 5starts in my book). There’s always machines available and validated parking.
Cons: the ladies bathroom is gross. The toilets don’t flush properly and there are «water» leaks everywhere so the floor is always wet. It doesn’t get cleaned enough. Overall the gym doesn’t have a lot of air flow so it’s stuffy and smells like BO. The cleaning staff will not be shy to vacuum around you if you’re working out. Which is just weird as F$&@. And I’ve requested jumping ropes (since all of them have been taken) and they don’t invest a lot in this kind of things. Classes are sparse and the few classes I took were not that good.

The staff are really nice… And I really used to enjoy the BodyPump classes but unfortunately they’ve had instructors cancel last minute all to frequently. It’s rather deflating especially after you’ve gotten yourself all psych’d out for a class and you’ve set up your weights only for the teacher to flake. It happens so frequently that they should have one of the staff always on standby ready to do another plan b program. The membership costs are really reasonable and I’m conflicted with joining an expensive club like Bay Club just so I can get more frequent and reliable bodypump classes.

So I got injured at this gym because of not updated equipment (and a little over estimation of my ability at the time). Long story short, their box jumps are so worn that the metal hit my shin when one of my feet missed before I knew it I had a huge, deep piercing on my leg because the foam was so worn down on these boxes. This has never happened so while I was bleeding literally everywhere, I went to the front desk for assistance. The front desk guy was unamused and their first aid kit is TERRIBLE. There was no anti infectant or anything to make sure I didn’t get an infection. There were no sanitizing wiped as I was EXTREMELY disappointed by this being a gym and they had hardly anything to assist in case that this happened. What made everything worse was that the guy working did not care that I was bleeding and he could not be phased. He didn’t care that they didn’t have anything to make sure that I was not going to get an infection and properly clean out the puncture on my leg. He actually at one point asked me if I could move further away from the front desk though. Overall this is good/​average gym, overcrowded and not updated enough. If you want to use a bar here you better be patient, but all in all it is what you pay for. Although it would be nice to see the staff care a little more, equipment to be updated to be safer and quite frankly better, and an updated medicine kit– because I know I am not the last person who is going to need a bandaid at the gym.

Recently moved to SF from Redwood City, where I was a member at the 24 Hour Fitness Super Sport off of Woodside Road. After reading about the nasty bathrooms, I was a little scared going to my new local 24 hour.
Pros:
Classes, especially Cycle w/​Rohit and Yoga w/​Ellen! So far, I’ve LOVED my group classes here! Rohit’s spin class is a lot of fun, with him yelling out encouragement and loud «WHOOOO“‘S as he pushes himself just as hard as everyone else. He calls us all «teammates», and we do team activities both on and off the bike. For example, one person will be doing squats with their hands out while the other person does high knees touching the squatting person’s hands. He alternates between a regular spin class and spin + strengthen. Immediately after is Ellen’s yoga class with a nice, calm vinyasa. She first asks if there are any newcomers to yoga, and if yes, she’ll provide different versions of poses to match every experience level in the room. She also will adjust your pose if it’s off, as long as you’re comfortable with her offering advice.
Spacious!: From the outside, I was scared that this would be a tiny gym. There are just enough cardio machines and mat space for everyone!
Busy hours: I’ve come here both during the day, during rush hour, and late at night. So far, I’ve yet to wait for a cardio machine during rush hour, and only once have I had to wait for a weight machine.
Food Sales: I recently bought some protein powder from here that was 45% off, great deal!
Cons:
Bathrooms are NASTY: I do not trust the cleaning crew for this place. It smells awful, it’s gnarly, it’s disgusting, it’s just… blegh.
Old Machines: I’m used to old machines from previous gyms in the past. I’d like to think that it adds an extra 5 lbs to my weights when I do squats lol. However, the machines could use some TLC compared to the newer 24 hour’s I’ve gone to.

I’ve seen nothing in this place significantly change in nearly a decade of going here. The bathrooms are still gross, the equipment and weights are still ragged or broken, etc. I’ve decided to just quit and look elsewhere. My partner will be leaving, too.
Bye bye, 24.

UGH! The two good thing about this place is it’s accessibility to the surrounding neighborhoods and the accessibility of the machines during the morning hours. However, if you go there during the evening or weekend you’re out of luck! The bathrooms always have at least one or more toilets out of use. If there is one working, it’s at least partially clogged. Location is not clean, machines are consistently broken, or in disrepair. TV’s are also a 50% chance of working or broken. I wish SF had a better 24 hour, but perhaps the cost of operation makes this impossible???

Good fitness facility in the center of the city, and a great way to kill a couple of hours between other activities in San Francisco!

This gym is old. Very old. I was in town for a few days and needed a place to workout. Thankfully this 24 was down the street from my hotel. My expectations were low giving the reviews I read before heading there.
Yea, the gym is old. A lot of the equipment is old school and wore down. However, I’ll give them props for having lots of machines and free weights available to use. This is a good location if you’re visiting the area and you’re a 24 member.

Pro’s: convenient location, good competitive membership price, nice staff members, equipment repaired fairly quickly and gym-​goers ‘mostly’ seem to clean their equipment after use.
Con’s: Bathroom like a public toilet, bad lighting in the ladies room and floor near toilets seems to be perpetually wet. Husband tells me that mens room isn’t much better. Argh…

If you’re someone looking for a fun and cleanly environment to work out in, go somewhere else. I joined this gym due to the fact that it was located directly across the street from my former apartment. The gym itself is mediocre and pretty crowded in the evenings after work. As a result it can be quite dirty. Standard equipment. I can’t speak to the classes in detail because I only attended one, but the yoga class I went to was pretty terrible. The instructor seemed to not understand basic yoga.
The management at this location is my biggest complaint. If you do join this gym, pay careful attention to your bills. I was charged the wrong amount for the first month. Additionally, upon moving I walked into this location to cancel my membership. I filled out all the necessary paperwork and yet, I was charged for the following month. When I called in about this issue, 24 Hour Fitness let me know that no one had notated my visit and as a result nothing could be done about refunding me my cancellation fee. Additionally, there was a member of the staff who felt the need to make comments on my appearance on multiple occasions. I found this to be incredibly unprofessional and also uncomfortable.

You want to talk about a horrible way to start your day. Holy crap this was bad.
I have a membership and my wife was given a week pass from another location. I was told by the location that gave us the free pass it could be activated anywhere. We just had to let the person who helped us know its in the computer and they would just need to print it out and verify the name on the pas was the same on the id. Ok cool.
We approached the front desk. I checked in and mentioned the pass. For some reason there a lot of difficulty. He couldnt find the pass and was giving us a bad attitude the whole time. Ok, so I called the manager at the location I got the pass from. And even she had difficulty with this employee who helped us and he went as far as hanging up on her (a manager from another location are you serious) (Christina from location 952 who was extremely nice and pleasant to deal with when I set up my membership and tried greatly to help in this matter, even as far as calling me back to ensure everything was ok). I spoke to her later and she said his problem was that he wasent listening. Yep!!! I cant thank her enough for her help, she did what they call in customer service as going the extra mile and having empathy/​understanding the situation and tried to make things better.
So now we are frustrated 20 mins and you can see him flustered. My wife asks to use the bathroom, she has been confirmed to have a guest pass, I am a confirmed member while he deals with printing out the pass. He says no go down stairs into the mall and find a bathroom. WTF!!! Now we were frustrated but at no time did we raise our voice or yell at him but we did ask for a manager. I work as a manager in hospitality management so I gave him a chance to resolve this before going over his head but he just couldnt properly handle the situation. And it was printing out a guest pass… really how freaking childish.
So we ask for a manager and he stomps around trying to find and but he doesnt come back to us to tell us he found one or one will be with us he just ignores us and helps someone else. A few mins later a manger (Charlie) approaches the decks and asks us if we need help. I tell him the situation and he says its ok my wife to use the bathroom while they try to get this pass printed.
Charlie helps us with the pass and gets it printed, there was some issue with the computer getting the info correct and printed but thats a technical issue that doesnt explain the horrendous service we got. He tried to put it off as a miscommunication but that dosent excuse the rudeness, poor customer service, a bad attitude or the way we were treated. My wife after coming out of the bathroom was like never wanting to come back. I travel from state to state and 24 hour fitness makes sense especially this location since its very convenient but now I will have to find another especially with their different limitations in membership tiers its not gonna be as convenient.

That gym doesn’t offer towel services. The Montgomery gym is 4 times smaller and does offer towel services. They need get their shit together
That Asian guy who thinks he’s better than others should not be working there

Not all that thrilled by the price increase of a $ 1.50 a month on my membership now… I’ve been a member for over five years now…

Super spacious, loads of available equipment and it’s surprisingly quiet for something located close to the super touristy Fisherman’s Wharf. There’s even a sauna! It’s almost hard to believe that this is just an Active gym. Best part: FREE PARKING with validation for 90 minutes.
The cleanliness isn’t top-​notch, but then again, no 24 Hour Fitness (sports/​active) really is unless they were staffed by genies, of course. Another thing is that almost all the walls are covered in mirrors, which creates not only the illusion of space, but keeps a sort of intimacy in your workouts while doubling as a fun mirror maze. I wish more Actives were like this place, but pretty happy to have a decent place to shed some calories when in the city.

An active 24 hr fitness in the middle of tourist central is a welcome find.
Get out of the hustle of fisherman’s wharf, run, limit or stretch and decompress from the hubbub and the crowd. The equipment here is decent and clean, the crowd definitely on the young and fit side, and the music is peppy.
Finish up with a trip to the sauna and the shower and you are ready to go tackle Alcatraz, the clam chowder bowl or Madame Tussaud’s.

WOW! Great Gym!!! HUGE! (Lots of good pics out there)!
24 hour day rate of $ 20. Reasonable! Plan it right and you’ll get 2 work outs in!
This gym has EVERYTHING you need!
Staff was super friendly! Didn’t push the membership sale/didn’t sign me up for relentless emails…
Happy to just let a dude from GA work out.
Plenty of equipment and it was busy when I went!
I don’t know what the membership rates are, but if I was a local I’d explore it! Seemed like a gym friendly to the hard core and the novice! Though the membership looked to be strong! It maybe intimidating to a novice, but the staff will guide you through!